Job summary
Working as a member of the Obstetrics & Gynaecology Team team, providing efficient and effective secretarial support for Consultant Obstetricians & Gynaecologists, thereby supporting the delivery of high quality service to patients and staff within the Specialty.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
- Accurately carry out from audio/copy/shorthand the typing of patient related correspondence/reports using the appropriate software to agreed organisational standards/competencies. (Please refer to person specification and training specification).
- Produce standard letters on behalf of the clinical team.
- Type complex reports/letters, ensuring accuracy and within specified timescales.
- Ensure that accurate, timely information is entered and maintained on the appropriate patient information system.
- Assist in maintaining the specialty waiting list, ensuring accuracy of information on relevant system ensuring:
(a) waiting lists are fully utilised.
(b) short notice cancellations are replaced.
(c) routine patients are admitted chronologically.
- Enter patients onto waiting list, rearrange or cancel outpatient's appointments on WPAS system, ensuring accuracy of data.
- Process casenotes via IFIT in a timely manner.
- Request/dispatch casenotes from/to locations, Health Board as necessary, ensuring a timely response.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and/or Knowledge
Essential
- GCSE or equivalent in English Typewriting/Word Processing - RSA III or equivalent Audio typing RSA III or equivalent Microsoft Office or equivalent
Desirable
- Shorthand ECDL AMSPAR/BSMS PiMS database Knowledge of medical terminology
Experience
Essential
- Medical secretary experience Comprehensive secretarial experience Experience of general office procedures
Desirable
- Previous experience in a health care environment
Aptitude and Abilities
Essential
- Organisational Skills Effective communication skills, both written and verbal Ability to prioritise and meet deadlines Problem solving abilities Numerical/literacy skills
Desirable
- Supervisory skills Ability to manage change Welsh Speaker or willing to learn
Values
Essential
- Good presentation Ability to work in a team/work unsupervised Friendly and approachable Confident Ability to cope with distressing situations Sensitive and professional approach to dealing with patients/public
Desirable
- Flexibility in meeting service needs Evidence of lifelong training
Other
Essential
- Diplomacy People skills Ability to work on own initiative Ability to work under pressure Confidentiality
Desirable
- Appreciation of the responsibilities of health care environment
Person Specification
Qualifications and/or Knowledge
Essential
- GCSE or equivalent in English Typewriting/Word Processing - RSA III or equivalent Audio typing RSA III or equivalent Microsoft Office or equivalent
Desirable
- Shorthand ECDL AMSPAR/BSMS PiMS database Knowledge of medical terminology
Experience
Essential
- Medical secretary experience Comprehensive secretarial experience Experience of general office procedures
Desirable
- Previous experience in a health care environment
Aptitude and Abilities
Essential
- Organisational Skills Effective communication skills, both written and verbal Ability to prioritise and meet deadlines Problem solving abilities Numerical/literacy skills
Desirable
- Supervisory skills Ability to manage change Welsh Speaker or willing to learn
Values
Essential
- Good presentation Ability to work in a team/work unsupervised Friendly and approachable Confident Ability to cope with distressing situations Sensitive and professional approach to dealing with patients/public
Desirable
- Flexibility in meeting service needs Evidence of lifelong training
Other
Essential
- Diplomacy People skills Ability to work on own initiative Ability to work under pressure Confidentiality
Desirable
- Appreciation of the responsibilities of health care environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).