Betsi Cadwaladr University Health Board

Endoscopy JAG FIT Administrator

The closing date is 04 August 2025

Job summary

An exciting opportunity has arisen for an enthusiastic and highly organised individual to join our Endoscopy team within the Glan Clwyd Hospital.

Excellent communication and interpersonal skills are essential, along with the ability to use your own initiative to solve problems as they arise.

The post holder will possess excellent time management skills, be well organised and have the ability to prioritise workload demands to meet deadlines, whilst producing work to the highest standards.

The post holder will also have the ability to work both independently and as part of a team, using discretion, judgment and initiative. Excellent written and verbal communication skills are essential together with a keen eye for detail.

Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times.

Main duties of the job

General

  • Works within own knowledge and expertise and BCUHB policies
  • Plan and organise own workload
  • Maintain and ensure all relevant documentation is up to date
  • Liaise with relevant department managers/lead as required.
  • Maintain service specific reports to enhance delivery
  • To place orders on Oracle ordering system ensuring delivery meets the required time frame and ensure progress on delayed delivery
  • To provide cross cover for the endoscopy booking clerks and receptionist as required to support the service.
  • Visit other clinical/non-clinical areas as required and deliver and collect referrals/information as required
  • To maintain a database of referrals received and take necessary actions to resolve queries.
  • To ensure a system is in place to bring all FIT results to the notice of the relevant clinician.
  • Assist with the accurate recording of information and maintain databases on referrals received/outcomes and provide regular summary reports
  • To work with the unit manager to support the co-ordination of audits, assessments and JAG submissions.
  • Provide administration support to the assessment process.
  • Provide administration support to the JAG leads

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

21 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC519-0725

Job locations

Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • Up to GCSE standard for Maths and English or equivalent experience
  • Required to hold NVQ Level 3 or equivalent experience

Desirable

  • ECDL

Experience

Essential

  • Experience of office and administration procedures

Desirable

  • Experience in more than one clinical area
  • Experience in managing clinic diaries / appointment schedules

Aptitude and Abilities

Essential

  • Ability to communicate clearly and precisely both verbally and in writing
  • Demonstrate a breadth of experience and ability to apply this to practice
  • Demonstrate recent effective contribution to multidisciplinary working
  • Good attention to detail
  • Able to identify links and potential problems when assessing a situation
  • Observant
  • Basic computer skills
  • Demonstrate a good understanding of audit and its application to uses in practice

Desirable

  • Ability to speak Welsh
  • Experience in stock management
  • Experience of understanding research / audit

Values

Essential

  • IT skills to be competent using Microsoft Office (Outlook, Excel, Word)
  • Good written and verbal communication
Person Specification

Qualifications

Essential

  • Up to GCSE standard for Maths and English or equivalent experience
  • Required to hold NVQ Level 3 or equivalent experience

Desirable

  • ECDL

Experience

Essential

  • Experience of office and administration procedures

Desirable

  • Experience in more than one clinical area
  • Experience in managing clinic diaries / appointment schedules

Aptitude and Abilities

Essential

  • Ability to communicate clearly and precisely both verbally and in writing
  • Demonstrate a breadth of experience and ability to apply this to practice
  • Demonstrate recent effective contribution to multidisciplinary working
  • Good attention to detail
  • Able to identify links and potential problems when assessing a situation
  • Observant
  • Basic computer skills
  • Demonstrate a good understanding of audit and its application to uses in practice

Desirable

  • Ability to speak Welsh
  • Experience in stock management
  • Experience of understanding research / audit

Values

Essential

  • IT skills to be competent using Microsoft Office (Outlook, Excel, Word)
  • Good written and verbal communication

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clerical Services Coordinator

Karen Stopforth

karen.stopforth@wales.nhs.uk

03000845038

Details

Date posted

21 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC519-0725

Job locations

Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ


Supporting documents

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