Betsi Cadwaladr University Health Board

Substance Misuse Service Health Care Support Worker

The closing date is 24 July 2025

Job summary

This post is Fixed term/Secondment for 2 years to meet the needs of the service.

An exciting position has arisen for a Band 3 Health Care Support Worker within Substance Misuse Services in Conwy

This position will include:

  • To provide support for patients in the clinic and community settings.
  • To work flexibly within a Substance Misuse Service and multidisciplinary team.
  • To undertake designated work unsupervised, which has been delegated by a trained member of the team.
  • To organise own day-to-day activities and diary management in accordance with the Clinic Schedule.

Please note: This vacancy may close early if a high volume of applications is received. We recommend submitting your application as early as possible.

Main duties of the job

The post holder is required to communicate effectively with patients, carers, families, social workers, GPs and play an effective role within the multidisciplinary team.

The post holder is required to build up effective relationships to enable interventions.

The post holder will be able to use tact, encouragement and persuasive skills to enable patients to participate in interventions and to achieve goals.

The post holder will have in-depth knowledge of substances and their misuse seen in practice through experiential knowledge gained by working with the client group.

The post holder will be able to analyse situations in a working environment and liaise with their manager, the multidisciplinary team and allied health professionals about patients' presentation and their ability and motivation to engage in particular interventions.

The post holder will be able to analyse and react appropriately and sensitively to patents' changing presentation, moods and challenging behaviours when in an isolated environment taking into consideration effective risk management.

About us

We are delighted that you are interested in joining the MH & LD Division. When you join our division, you can balance work and life - with flexible working, hybrid and agile vacancies and an abundance of training and development opportunities.

  • Wellness, Work & Us -a service providing support to staff at times of need. When we are well, we can better support each other and people who use our services. Drop-ins, counselling & coaching.
  • Supervision offers staff opportunity to gain managers feedback, discuss development and focus on wellbeing.
  • Flexible working - full time, annualised hours, part time, term time, remote and hybrid working enable you to achieve a great work-life balance.
  • Staff achievement awards.
  • Development opportunities through in house training and external courses with local colleges and universities.
  • Working in North Wales, which has lots to offer, from idyllic villages, high-quality affordable housing and unspoiled natural environments.

Other benefits:

  • On-site parking
  • Park & ride
  • Eye Care Vouchers
  • Pension
  • DBS check
  • Flu vaccine
  • Hepatitis B vaccine
  • Occupational Health Support
  • NHS Discounts
  • Cycle 2 Work Scheme
  • Staff networks

We would love to welcome you into our division, don't hesitate to contact the recruiting manager to discuss the role.

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum, pro rata

Contract

Fixed term

Duration

2 years

Working pattern

Part-time

Reference number

050-ACS403-0725

Job locations

The Dawn Centre

Princess Drive

Colwyn Bay

LL29 8PD


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

Essential

  • NVQ Level 3 or equivalent. If not, an agreement to undertake the NVQ Level 3 in the first two years in post.

Desirable

  • Substance misuse related academic qualification.

Experience

Essential

  • Experience of working in a caring environment.

Desirable

  • Experience of working in a community setting with people with mental health or substance misuse needs.

Aptitude and Abilities

Essential

  • Have an understanding of multi disciplinary/agency working and of individual team roles.
  • Knowledge of Substance Misuse.
  • Specialist awareness of drugs effects and appropriate / available treatment interventions.

Values

Essential

  • Respectful and caring approach to people with substance misuse issues.
  • Ability to work positively as part of a multidisciplinary team.

Other

Essential

  • An ability to make own travel arrangements for work purposes.
Person Specification

Qualifications and/or Knowledge

Essential

  • NVQ Level 3 or equivalent. If not, an agreement to undertake the NVQ Level 3 in the first two years in post.

Desirable

  • Substance misuse related academic qualification.

Experience

Essential

  • Experience of working in a caring environment.

Desirable

  • Experience of working in a community setting with people with mental health or substance misuse needs.

Aptitude and Abilities

Essential

  • Have an understanding of multi disciplinary/agency working and of individual team roles.
  • Knowledge of Substance Misuse.
  • Specialist awareness of drugs effects and appropriate / available treatment interventions.

Values

Essential

  • Respectful and caring approach to people with substance misuse issues.
  • Ability to work positively as part of a multidisciplinary team.

Other

Essential

  • An ability to make own travel arrangements for work purposes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

The Dawn Centre

Princess Drive

Colwyn Bay

LL29 8PD


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

The Dawn Centre

Princess Drive

Colwyn Bay

LL29 8PD


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Manager

Jackie Williams

Jackie.Williams8@wales.nhs.uk

03000853333

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum, pro rata

Contract

Fixed term

Duration

2 years

Working pattern

Part-time

Reference number

050-ACS403-0725

Job locations

The Dawn Centre

Princess Drive

Colwyn Bay

LL29 8PD


Supporting documents

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