Job summary
Join us as we embark on an exciting journey to build and embed a values-led approach to Talent Management. We are looking for a Business Support Manager who is not only highly capable but deeply aligned to our Health Boards expected values and behaviours.
This is more than a role, it is a chance to help shape how we as an organisation grow, support, and invest in our workforce to create a culture where everyone feels seen, valued, and empowered to thrive.
Main duties of the job
Are you highly organised and proactive in your approach? Do you have a passion to drive change and make a positive difference? Do you have a keen eye for detail and ability to think outside of the box? If so, we would love to hear from you.
The post holder will provide high-level business support to the Talent Management Senior Practitioner, and wider Organisational Development Team, ensuring seamless coordination of projects and resources to develop and maintain robust systems and processes to support effective functions.
As Business Support Manager, the post holder will be expected to work autonomously to lead daily tasks and ongoing responsibilities, ensuring effective prioritisation of workload to achieve agreed objectives and meet project timeframes.
The post holder will use effective communication skills at all times and build professional working relationships with stakeholders.
The post holder will be expected to create, update and manage a range of databases and reporting elements as part of the role.
For a full overview of all duties, please read the attached Job Description.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
Essential
- Degree in Business Administration or equivalent level of experience
Desirable
- Evidence of recent CPD
- ILM 3 or equivalent
Experience
Essential
- Significant previous experience in informatics analysis, report writing
- Experience of administrative processes
- Experience of handling complex / sensitive issues
- Able to communicate with all levels of staff representatives and managers in a clear and confident manner
- Proficiency in clerical and administrative procedures
- Application of systems of work and organisational policy
- Good knowledge of MS Office/I.T. systems/Social Media
- Thorough understanding of administrative procedures
Desirable
- Work across various disciplines within an NHS / public sector organisation
- Experience of project work
- Management of databases
Aptitude and Abilities
Essential
- Ability to prioritise tasks and manage competing demands on time, ensuring deadlines are met
- Excellent interpersonal skills and ability to influence at varying levels
- Confident communicator acting with tact and diplomacy.
- Able to work independently and without need for direct supervision
- Ability to work under pressure in a busy working environment and able to multi-task
- Report writing and analytical skills
- Work flexibly
- Advanced IT/Keyboard skills
Values
Essential
- Persuasive and motivational qualities
- Effective team player
- Empathetic approach
- Ability to communicate and manage relationships at all levels.
- Self-motivated, assertive, proactive and innovative.
Other
Essential
- Ability to travel between sites
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Person Specification
Qualifications and Knowledge
Essential
- Degree in Business Administration or equivalent level of experience
Desirable
- Evidence of recent CPD
- ILM 3 or equivalent
Experience
Essential
- Significant previous experience in informatics analysis, report writing
- Experience of administrative processes
- Experience of handling complex / sensitive issues
- Able to communicate with all levels of staff representatives and managers in a clear and confident manner
- Proficiency in clerical and administrative procedures
- Application of systems of work and organisational policy
- Good knowledge of MS Office/I.T. systems/Social Media
- Thorough understanding of administrative procedures
Desirable
- Work across various disciplines within an NHS / public sector organisation
- Experience of project work
- Management of databases
Aptitude and Abilities
Essential
- Ability to prioritise tasks and manage competing demands on time, ensuring deadlines are met
- Excellent interpersonal skills and ability to influence at varying levels
- Confident communicator acting with tact and diplomacy.
- Able to work independently and without need for direct supervision
- Ability to work under pressure in a busy working environment and able to multi-task
- Report writing and analytical skills
- Work flexibly
- Advanced IT/Keyboard skills
Values
Essential
- Persuasive and motivational qualities
- Effective team player
- Empathetic approach
- Ability to communicate and manage relationships at all levels.
- Self-motivated, assertive, proactive and innovative.
Other
Essential
- Ability to travel between sites
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
