Job summary
The ability to speak Welsh is essential for this post
Therapy Services administration are looking to appoint a highly motivated person to work within a busy Dietitian Department for Gwynedd and Anglesey.
The post holder will be a member of the admin team, which provides both a clerical and telephone operator service, for the Dietitian Department and administration support to Therapy Services.
Therapy Services comprises of Dietetics, Occupational Therapy, Physiotherapy, Podiatry & Orthotics, Speech and Language Therapy and Administration. Each area has it's own Head of Service who is accountable to the Area Director of Therapy Services.
Main duties of the job
The successful candidate must be an effective communicator, have good interpersonal skills and work in a flexible and organised manner. He/she must have a good standard of education. The ability to multi-task is important.
An appointable candidate not successful for this full-time role may be held in reserve for a part-time role subject to approval.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Good general education
- NVQ Level 3 or equivalent knowledge/experience
- IT Qualifications or proven experience using Microsoft Office packages
Desirable
- Knowledge of Therapy Manager, WPAS, Hospital administration systems
- European Computer Driving Licence (ECDL or equivalent skills)
- Understanding of basic medical terminology
Skills
Essential
- Excellent Communication skills (written, verbal and telephone) in Welsh (minimum level 4) and English
- Excellent organisational skills
- Able to concentrate on administrative duties in an unpredictable environment
Desirable
- Evidence of ongoing/continuous personal development
General
Essential
- No spelling errors
- Relevant experience and a good fit for the role
- Welsh Language Level 4 or 5
Experience
Essential
- Experience within a busy office dealing with members of the public
- Knowledge of Data Protection Act and relevant legislation
- Awareness of Patient Confidentiality
Desirable
- Previous medical records or hospital based clerical experience
- Experience of working directly with clinical/consultant staff
- Previous waiting list management experience
Person Specification
Qualifications
Essential
- Good general education
- NVQ Level 3 or equivalent knowledge/experience
- IT Qualifications or proven experience using Microsoft Office packages
Desirable
- Knowledge of Therapy Manager, WPAS, Hospital administration systems
- European Computer Driving Licence (ECDL or equivalent skills)
- Understanding of basic medical terminology
Skills
Essential
- Excellent Communication skills (written, verbal and telephone) in Welsh (minimum level 4) and English
- Excellent organisational skills
- Able to concentrate on administrative duties in an unpredictable environment
Desirable
- Evidence of ongoing/continuous personal development
General
Essential
- No spelling errors
- Relevant experience and a good fit for the role
- Welsh Language Level 4 or 5
Experience
Essential
- Experience within a busy office dealing with members of the public
- Knowledge of Data Protection Act and relevant legislation
- Awareness of Patient Confidentiality
Desirable
- Previous medical records or hospital based clerical experience
- Experience of working directly with clinical/consultant staff
- Previous waiting list management experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
