Betsi Cadwaladr University Health Board

Clinical Services Co-ordinator

The closing date is 07 July 2025

Job summary

An exciting opportunity has arisen for a Clinical Services Co-ordinator within the Division of Medicine, based at Ysbyty Glan Clwyd.

With support from the Lead Manager, senior managers and clinicians the post holder will be responsible for the daily operational management of medical staffing issues and rota coordination. Key aspects of this post include developing, coordinating and managing all on call rotas within the Medicine Division. The post holder will have responsibility for producing and managing the on call roster through the Health Roster electronic system.Support the co-ordination and management of ward clerk team to include PADR's, sickness and recruitment. The post holder will work within the Operational Management Team with support from the Lead Manager to ensure training rotas are monitored twice yearly to ensure sustained compliance with the New Deal and all rotas are EWTR compliant.

By nature of this post excellent written and communication skills as well as the ability to prioritise work and meet deadlines, is essential.

Main duties of the job

The post holder will provide day to day operational management of the administration and clerical/Clinical staff within the Division.

The Clinical Services co-ordinator will support the Medicine Management Team in ensuring sound administrative processes are in place to support the Directorate clinical teams in achieving operational objectives in an efficient and effective way.

Excellent written and communication skills together with the ability to prioritise work and meet deadlines are essential.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

27 June 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£30,420 to £37,030 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC446-0625

Job locations

Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • Degree level Management or equivalent experience
  • High level administration role for significant time
  • RSA3 or equivalent AMSPAR

Desirable

  • Professional Management Qualification
  • Currently pursuing a qualification in NHS Management

Experience

Essential

  • Extensive experience of staff management
  • Previous experience of managing financial resources
  • Sound knowledge of IT system
  • Knowledge of waiting list management
  • knowledge and understanding of the terms and conditions of junior medical working patterns
  • Experience of handling complex/sensitive complaint or situations/ issues
  • Able to communicate with all levels of staff representatives and managers in a clear and confident manager

Desirable

  • Previous NHS experience
  • Experience of project work
  • Management of databases

other

Essential

  • Ability to work on own initiative but also work as part of a team
  • Ability to work in a busy environment and cope under pressure.
  • Positive and enthusiastic attitude
  • Ability to travel within geographical area.
  • Flexible approach to work

Desirable

  • Ability to demonstrate the desire to pursue a progressive management career in the NHS
  • Welsh Speaker
Person Specification

Qualifications

Essential

  • Degree level Management or equivalent experience
  • High level administration role for significant time
  • RSA3 or equivalent AMSPAR

Desirable

  • Professional Management Qualification
  • Currently pursuing a qualification in NHS Management

Experience

Essential

  • Extensive experience of staff management
  • Previous experience of managing financial resources
  • Sound knowledge of IT system
  • Knowledge of waiting list management
  • knowledge and understanding of the terms and conditions of junior medical working patterns
  • Experience of handling complex/sensitive complaint or situations/ issues
  • Able to communicate with all levels of staff representatives and managers in a clear and confident manager

Desirable

  • Previous NHS experience
  • Experience of project work
  • Management of databases

other

Essential

  • Ability to work on own initiative but also work as part of a team
  • Ability to work in a busy environment and cope under pressure.
  • Positive and enthusiastic attitude
  • Ability to travel within geographical area.
  • Flexible approach to work

Desirable

  • Ability to demonstrate the desire to pursue a progressive management career in the NHS
  • Welsh Speaker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Clinical Service Coordinator

Corina Owen

Corina.owen@wales.nhs.uk

03000845027

Details

Date posted

27 June 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£30,420 to £37,030 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC446-0625

Job locations

Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ


Supporting documents

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