Betsi Cadwaladr University Health Board

Senior Medical Secretary

The closing date is 07 July 2025

Job summary

To provide a comprehensive, high quality medical secretarial and administrative service to the Endocrinology consultants and their medical team and specialist nursing teams, and other health professionals. To co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway. To maintain the office organisation and monitor the workload related to the administration team.

Main duties of the job

The post holder will ensure all administration duties relating to the patient pathway are adhered to as per the department Standard Operating Procedure (SOP), and will co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway, using understanding of work procedures own experiences and practices.

Using own knowledge and experience the post holder will maintain and improve the office organisation and will delegate and monitor the workload related to the medical secretary administration team

The post holder will monitor and review patient forms /details and items pending further action, to ensure that outstanding responses and information are finalised. Collect and collate information relevant to the patient and the service, for example waiting times, RTT, DNA/CNA statistics, backlog and length of stays as well as delayed transfers of care and will report on statistics as directed by the line manager.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

23 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,928 to £29,551 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC425-0625

Job locations

Ysbyty Gwynedd

Penrhosgarnedd

Bangor

LL57 2PW


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • NVQ Business administration L4 or equivalent experience

Desirable

  • NVQ 3 Customer Service

Experience

Essential

  • Experience of working as a medical secretary

Desirable

  • Previous NHS Experience

Skills

Essential

  • Advanced typing skills

Knowledge

Essential

  • Knowledge and ability to use Microsoft office applications

Desirable

  • Knowledge of Referral to Treatment process (RTT)
Person Specification

Qualifications

Essential

  • NVQ Business administration L4 or equivalent experience

Desirable

  • NVQ 3 Customer Service

Experience

Essential

  • Experience of working as a medical secretary

Desirable

  • Previous NHS Experience

Skills

Essential

  • Advanced typing skills

Knowledge

Essential

  • Knowledge and ability to use Microsoft office applications

Desirable

  • Knowledge of Referral to Treatment process (RTT)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Ysbyty Gwynedd

Penrhosgarnedd

Bangor

LL57 2PW


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Ysbyty Gwynedd

Penrhosgarnedd

Bangor

LL57 2PW


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Community Services manager

Joanne Jones

joanne.jones52@wales.nhs.uk

03000852293

Details

Date posted

23 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,928 to £29,551 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC425-0625

Job locations

Ysbyty Gwynedd

Penrhosgarnedd

Bangor

LL57 2PW


Supporting documents

Privacy notice

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