Job summary
This post is fixed term / secondment until 31.03.2026 to meet the needs of the service.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
The Transformation and Strategic Planning Directorate has a fantastic opportunity for an experienced Health Care leader to take on the role of Programme Director for Urgent and Emergency Care (UEC). This is an exciting time in our transformation journey as we reset and refresh our approach to major change in the organisation, and you will operate as one of four Programme Directors across the agreed major change programmes.
We are looking for an exceptional leader with the vision and drive to deliver short term priorities whilst also helping to shape medium to long-term configuration of services and new models of care.
The successful candidate will couple a strong understanding of operational challenges within UEC with excellent programme management skills and the ability to implement structured programmes of work within a governed model. We are looking for an individual who is passionate about change and a vision for doing things differently. You will have substantial experience in clinical engagement with advanced communication and influencing skills.
Main duties of the job
Key Responsibilities of the job include:
Shaping and delivering the complex programme of work and ensuring impact on quality of patient care and service delivery
Developing a comprehensive communication and engagement plan to keep all stakeholders, local and national, fully appraised on progress and challenges
Oversee the development of an effective outcomes framework, working closely with colleagues in performance and DDaT
Oversee regular reporting and assurance, ensuring expected benefits of the programme are clearly articulated and delivered
Develop proposals for new models of care
Ensure an integrated approach to all plans within UEC. eg. integrating audit actions into overarching plan
Regular liaison with the Executive Team and senior leaders within the organisation
Regular requirement to present, including presentation of complex proposals to multi professional groups where differing views may exist
Working closely with the Portfolio Office to ensure robust governance arrangements are in place and that there is a consistent approach to transformation and change
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be required to support the delivery of strategic objectives for the organisation, translating longer term goals into tangible programmes of work that improve the quality and access of patient care, focused around the following 4 key workstreams:
Support at the Individuals Front Door
Hospital Front Door
Hospital Flow
Discharge from Hospital
The Programme Director is responsible for the implementation of the allocated programme across Betsi Cadwaladr University Health Board. They will play a pivotal role in shaping and delivering complex multi-million pound healthcare programmes that impact the quality of patient care and service delivery across our organisation. In developing and implementing the allocated programme, the role will be responsible for leading:
Service transformation and design including digital
Engagement, consultation and communication
Service analysis and business case development
Programme management
Financial Management
Workforce Development / Human Resources
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be required to support the delivery of strategic objectives for the organisation, translating longer term goals into tangible programmes of work that improve the quality and access of patient care, focused around the following 4 key workstreams:
Support at the Individuals Front Door
Hospital Front Door
Hospital Flow
Discharge from Hospital
The Programme Director is responsible for the implementation of the allocated programme across Betsi Cadwaladr University Health Board. They will play a pivotal role in shaping and delivering complex multi-million pound healthcare programmes that impact the quality of patient care and service delivery across our organisation. In developing and implementing the allocated programme, the role will be responsible for leading:
Service transformation and design including digital
Engagement, consultation and communication
Service analysis and business case development
Programme management
Financial Management
Workforce Development / Human Resources
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications and/or Knowledge
Essential
- Masters, preferably in healthcare management, or equivalent experience. Programme Management (MSP Practitioner) Continuous Improvement Practitioner /equivalent experience/qualification in improvement methodologies Extensive knowledge over a range of disciplines including Performance management, Continuous Improvement, Programme Management, Digital, Information, Finance, Human Resources, Evidence of continued professional development Specialist knowledge of health care systems, service analysis, service transformation and programme management together with knowledge of engagement, consultation and communication and senior (Board level) relationships with partner organisations. Political awareness and knowledge of the political environment in Wales Extensive knowledge over a range of disciplines including Programme Management, Finance, Human Resources, Detailed knowledge of healthcare and legislative and National standards with an ability to interpret as appropriate to this role
Desirable
- Project Management (PRINCE2 Practitioner or equivalent) Knowledge of capital processes.
Experience
Essential
- Significant experience and expertise in program management within the healthcare sector, with a proven record of accomplishment of successfully delivering complex programs. In depth professional knowledge and experience in a number of disciplines including healthcare systems, service analysis, service change/transformation and programme management. Extensive NHS senior management experience preferably at Board level in a public sector environment including in depth knowledge of financial management, performance management information systems and staff management. Experience of working in multi-agency teams to deliver innovation and improvement in services Achievement and experience of strategy planning, service modelling and developing successful business cases Ability to lead, manage and implement change to improve services to patients Knowledge and application of key Welsh Assembly strategies, policies and objectives Advanced project management skills with significant experience of managing complex projects Proven work record of consistently achieving high standards and delivering objectives and Health Board priorities Experience of effective engagement and negation within a hostile environment Significant experience of successfully managing budgets and resources across multiple departments/organisations Experience of regularly generating information, using software to devise reports and update information systems Experience of developing software for performance management reports. Experience of undertaking Research and Development, devising and implementing surveys. Significant experience of achievement at a senior management level within a complex environment Detailed experience and understanding of political, social, economic and technological drivers within healthcare Significant experience of dealing with a range of highly complex issues in a large organisation A track record for delivery of solutions/improvements for complex issues within a large organisation Significant experience and knowledge of operational management, performance management, Project/Programme management and workforce redesign (e.g. improvements) gained over an extended period Significant experience of setting, planning and implementing long term strategy Proven ability to successfully initiate, and manage a programme of complex and significant projects over a significant period of time Leading significant change management/improvement and process re-engineering projects over a significant period of time with positive outcomes Significant experience of budget control, business case/bid development, contract negotiation, procurement and financial procedures Demonstrable success in building, leading, motivating, managing and developing high performing teams via direct and matrix management. Significant experience of working with staff, their representatives and trades unions/professional organisations. Proven ability to influence at all levels of a complex organisation.
Desirable
- Extensive experience of managing multi million pound projects and budgets including experience of complex procurements
Values
Essential
- Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes. Values diversity and difference, operates with integrity and openness. Treats others with compassion, empathy and respect.
Other
Essential
- Able to relate to staff of all disciplines and seniority and build credible relationships with a wide range of professionals. Hard working, enthusiastic, committed, proactive and innovative. Show resilience, stamina and reliability under sustained pressure. High level of personal integrity. Flexible in approach to try new procedures and practices. Select, develop and lead complex and multi-functional teams. Develop and control complex project plans and risks using established project management methods. The ability to travel frequently across North Wales and on occasion nationally, in conducting this role.
Aptitude and Abilities
Essential
- Strong understanding of NHS policies, procedures, and healthcare regulations. Excellent communication and presentation skills. Leadership Coaching and management skills. Ability to lead by example and influence others. Ability to demonstrate a high level of interpersonal skills, displaying credibility, influence and political acumen. Ability to develop and maintain effective working relationships; proven ability to influence, persuade and negotiate with staff at all levels. Ability to empower, develop, coach and support staff to motivate and maintain high performing teams. Sound judgment, decision making, and organisational skills. Proven ability to communicate to a high standard verbally and in writing in a manner which is clear, fluent and persuasive Able to demonstrate a high level of interpersonal skills, displaying credibility, influence and political acumen Advanced IT and Keyboard skills "with an ability to analyse complex information from a variety of sources and appropriately present highly complex information, so that it is easy to understand" Conflict resolution skills Ability to empower, develop, coach and support staff to motivate and maintain high performing teams Sound judgment, decision making, and organisational skills A broad range of skills including change management, negotiation, influencing, ICT etc.
Desirable
- Ability to speak Welsh Ability to use various media to communicate project work
Personal Qualities
Essential
- Tenacious, demonstrates high levels of drive, enthusiasm and stamina to achieve goals and see things through Ability to work effectively in a complex and changing environment High degree of political awareness Understands the need to deliver short term priorities and achieve long term goals Innovator and Lateral Thinker Flexible and adaptable to meet all aspects of the work Leadership and motivational qualities Time Management skills. Completer Finisher
Person Specification
Qualifications and/or Knowledge
Essential
- Masters, preferably in healthcare management, or equivalent experience. Programme Management (MSP Practitioner) Continuous Improvement Practitioner /equivalent experience/qualification in improvement methodologies Extensive knowledge over a range of disciplines including Performance management, Continuous Improvement, Programme Management, Digital, Information, Finance, Human Resources, Evidence of continued professional development Specialist knowledge of health care systems, service analysis, service transformation and programme management together with knowledge of engagement, consultation and communication and senior (Board level) relationships with partner organisations. Political awareness and knowledge of the political environment in Wales Extensive knowledge over a range of disciplines including Programme Management, Finance, Human Resources, Detailed knowledge of healthcare and legislative and National standards with an ability to interpret as appropriate to this role
Desirable
- Project Management (PRINCE2 Practitioner or equivalent) Knowledge of capital processes.
Experience
Essential
- Significant experience and expertise in program management within the healthcare sector, with a proven record of accomplishment of successfully delivering complex programs. In depth professional knowledge and experience in a number of disciplines including healthcare systems, service analysis, service change/transformation and programme management. Extensive NHS senior management experience preferably at Board level in a public sector environment including in depth knowledge of financial management, performance management information systems and staff management. Experience of working in multi-agency teams to deliver innovation and improvement in services Achievement and experience of strategy planning, service modelling and developing successful business cases Ability to lead, manage and implement change to improve services to patients Knowledge and application of key Welsh Assembly strategies, policies and objectives Advanced project management skills with significant experience of managing complex projects Proven work record of consistently achieving high standards and delivering objectives and Health Board priorities Experience of effective engagement and negation within a hostile environment Significant experience of successfully managing budgets and resources across multiple departments/organisations Experience of regularly generating information, using software to devise reports and update information systems Experience of developing software for performance management reports. Experience of undertaking Research and Development, devising and implementing surveys. Significant experience of achievement at a senior management level within a complex environment Detailed experience and understanding of political, social, economic and technological drivers within healthcare Significant experience of dealing with a range of highly complex issues in a large organisation A track record for delivery of solutions/improvements for complex issues within a large organisation Significant experience and knowledge of operational management, performance management, Project/Programme management and workforce redesign (e.g. improvements) gained over an extended period Significant experience of setting, planning and implementing long term strategy Proven ability to successfully initiate, and manage a programme of complex and significant projects over a significant period of time Leading significant change management/improvement and process re-engineering projects over a significant period of time with positive outcomes Significant experience of budget control, business case/bid development, contract negotiation, procurement and financial procedures Demonstrable success in building, leading, motivating, managing and developing high performing teams via direct and matrix management. Significant experience of working with staff, their representatives and trades unions/professional organisations. Proven ability to influence at all levels of a complex organisation.
Desirable
- Extensive experience of managing multi million pound projects and budgets including experience of complex procurements
Values
Essential
- Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes. Values diversity and difference, operates with integrity and openness. Treats others with compassion, empathy and respect.
Other
Essential
- Able to relate to staff of all disciplines and seniority and build credible relationships with a wide range of professionals. Hard working, enthusiastic, committed, proactive and innovative. Show resilience, stamina and reliability under sustained pressure. High level of personal integrity. Flexible in approach to try new procedures and practices. Select, develop and lead complex and multi-functional teams. Develop and control complex project plans and risks using established project management methods. The ability to travel frequently across North Wales and on occasion nationally, in conducting this role.
Aptitude and Abilities
Essential
- Strong understanding of NHS policies, procedures, and healthcare regulations. Excellent communication and presentation skills. Leadership Coaching and management skills. Ability to lead by example and influence others. Ability to demonstrate a high level of interpersonal skills, displaying credibility, influence and political acumen. Ability to develop and maintain effective working relationships; proven ability to influence, persuade and negotiate with staff at all levels. Ability to empower, develop, coach and support staff to motivate and maintain high performing teams. Sound judgment, decision making, and organisational skills. Proven ability to communicate to a high standard verbally and in writing in a manner which is clear, fluent and persuasive Able to demonstrate a high level of interpersonal skills, displaying credibility, influence and political acumen Advanced IT and Keyboard skills "with an ability to analyse complex information from a variety of sources and appropriately present highly complex information, so that it is easy to understand" Conflict resolution skills Ability to empower, develop, coach and support staff to motivate and maintain high performing teams Sound judgment, decision making, and organisational skills A broad range of skills including change management, negotiation, influencing, ICT etc.
Desirable
- Ability to speak Welsh Ability to use various media to communicate project work
Personal Qualities
Essential
- Tenacious, demonstrates high levels of drive, enthusiasm and stamina to achieve goals and see things through Ability to work effectively in a complex and changing environment High degree of political awareness Understands the need to deliver short term priorities and achieve long term goals Innovator and Lateral Thinker Flexible and adaptable to meet all aspects of the work Leadership and motivational qualities Time Management skills. Completer Finisher
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
