Betsi Cadwaladr University Health Board

Ward Clerk

The closing date is 28 May 2025

Job summary

We are looking to recruit an enthusiastic, motivated person who will provide ward clerk support in the Ablett Unit. The post will be based at Glan Clwyd Hospital, Bodelwyddan, Rhyl, LL18 5UJ.

The successful candidate will have a good standard of education, good communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have keyboard skills and experience of Microsoft Office Package.A good telephone manner and communication skills are essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times.

Main duties of the job

The Ward Clerk will give efficient clerical assistance to the Unit. The provision of an efficient clerical service is essential to ensure the prompt admission, discharge and transfer of patients.

By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and relatives with courtesy and discretion at all times.

The Ward Clerk is responsible to the Ward Managers in providing an efficient clerical service across the wards.

The ability to speak Welsh is essential for this post.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

14 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,970 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC328-0525W

Job locations

Ablett Unit, Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • Maths / English GCSE grade D or equivalent
  • IT literate with ability to use Outlook and Word
  • Knowledge of confidentiality requirements

Desirable

  • NVQ II in Administration / Customer Service

Experience

Essential

  • Experience of administrative and clerical functions

Desirable

  • Previous NHS experience
  • WPAS user
  • Oracle user

Oher

Essential

  • Welsh Speaker level 3 or above
  • Work effectively under pressure
  • Flexible approach to work
  • Good team player

Skills

Essential

  • Able to use electronic information systems
  • Able to contribute constructively to a team working environment
  • Ability to use own initiative whilst understanding the need to seek advice from senior staff where necessary
  • Able to communicate information clearly and sensitively in person and over the telephone
Person Specification

Qualifications

Essential

  • Maths / English GCSE grade D or equivalent
  • IT literate with ability to use Outlook and Word
  • Knowledge of confidentiality requirements

Desirable

  • NVQ II in Administration / Customer Service

Experience

Essential

  • Experience of administrative and clerical functions

Desirable

  • Previous NHS experience
  • WPAS user
  • Oracle user

Oher

Essential

  • Welsh Speaker level 3 or above
  • Work effectively under pressure
  • Flexible approach to work
  • Good team player

Skills

Essential

  • Able to use electronic information systems
  • Able to contribute constructively to a team working environment
  • Ability to use own initiative whilst understanding the need to seek advice from senior staff where necessary
  • Able to communicate information clearly and sensitively in person and over the telephone

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Ablett Unit, Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Ablett Unit, Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Measure Lead

Emma Keane

emma.keane@wales.nhs.uk

03000854079

Details

Date posted

14 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,970 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC328-0525W

Job locations

Ablett Unit, Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ


Supporting documents

Privacy notice

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