Job summary
An exciting opportunity has arisen for an enthusiastic and highly organised Bowel Screen Administrator to join our Endoscopy team within Wrexham Maelor Hospital. The post holder will provide and deliver an accurate and prompt administrative function to facilitate the delivery of an efficient and effective booking service.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
Applications are invited for the position of Bowel Screening Clerk within the Bowel Screening Wales Department at Wrexham Maelor Hospital.
The post holder will provide comprehensive secretarial support to Consultants and other Clinical staff, as required.
It is essential that the applicant holds has excellent computer skills including Microsoft Office, a good telephone manner and experience of office administration. A flexible approach to work is needed to meet the demands of the service.
The post holder will possess excellent time management skills, be well organised and have the ability to prioritise workload demands to meet strict deadlines, whilst producing work to the highest standards.
The post holder will also have the ability to work both independently and as part of a team, using discretion, judgment and initiative. Excellent written and verbal communication skills are essential together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence.
Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Ysbyty Gwynedd is a modern 420 bed District General Hospital sited in the university city of Bangor. It provides a comprehensive range of services to the population of Gwynedd, Anglesey and parts of Conwy in the region of North West Wales.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Good general standard of Education (e.g GSCE Maths and English A-C and above or equivalent
- NVQ level 3 or equivalent knowledge and experience or be willing to work towards this.
- IT Qualification or proven experience using Microsoft Office Packages
- Evidence of ongoing personal development
Desirable
- ECDL or equivalent experience or proven skills
- Statutory Mandatory Training as per Health Board Policy
- Understanding of Basic medical terminology
Experience
Essential
- Experience of working in an acute hospital/GP practice or call centre environment
- Experience dealing with the general public
- Ability to work as part of a team
Desirable
- Experience of working directly with clinical/consultant staff
- Previous waiting list management experience
- Previous medical records or hospital based clerical experience
Skills
Essential
- Excellent communication skills both written, verbal & telephone
- Excellent interpersonal skills in order to deal with clinicians, senior managers and clerical staff
- Appreciate the needs of patients, carers and health care professionals
- Ability to reach to unpredictable issues, re prioritising own workload if necessary
- Good keyboard skills for regular use of computer systems/IT skills
- Frequent and prolonged use of telephones
- Able to concentrate on administrative duties in an unpredictable environment, ability to manage work with constant interruptions from patients, medical staff and external agencies
Desirable
- Ability to speak Welsh
- Competent in the use of Microsoft office
- Competent in the use of WPAS or similar PAS systems
- Competent in the use of Microsoft office
Knowledge
Essential
- Familiarity with waiting list administrative procedures and policy issues
- Knowledge of WPAS or other patient administrative systems or experience using data bases and excel to sort and filter data fields
- Knowledge of Data Protection
Desirable
- Understanding of basis medical terminology
Person Specification
Qualifications
Essential
- Good general standard of Education (e.g GSCE Maths and English A-C and above or equivalent
- NVQ level 3 or equivalent knowledge and experience or be willing to work towards this.
- IT Qualification or proven experience using Microsoft Office Packages
- Evidence of ongoing personal development
Desirable
- ECDL or equivalent experience or proven skills
- Statutory Mandatory Training as per Health Board Policy
- Understanding of Basic medical terminology
Experience
Essential
- Experience of working in an acute hospital/GP practice or call centre environment
- Experience dealing with the general public
- Ability to work as part of a team
Desirable
- Experience of working directly with clinical/consultant staff
- Previous waiting list management experience
- Previous medical records or hospital based clerical experience
Skills
Essential
- Excellent communication skills both written, verbal & telephone
- Excellent interpersonal skills in order to deal with clinicians, senior managers and clerical staff
- Appreciate the needs of patients, carers and health care professionals
- Ability to reach to unpredictable issues, re prioritising own workload if necessary
- Good keyboard skills for regular use of computer systems/IT skills
- Frequent and prolonged use of telephones
- Able to concentrate on administrative duties in an unpredictable environment, ability to manage work with constant interruptions from patients, medical staff and external agencies
Desirable
- Ability to speak Welsh
- Competent in the use of Microsoft office
- Competent in the use of WPAS or similar PAS systems
- Competent in the use of Microsoft office
Knowledge
Essential
- Familiarity with waiting list administrative procedures and policy issues
- Knowledge of WPAS or other patient administrative systems or experience using data bases and excel to sort and filter data fields
- Knowledge of Data Protection
Desirable
- Understanding of basis medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
