Job summary
The ability to speak Welsh is essential for this post.
The post holder will provide comprehensive administrative support for both hospital and community services. There will need to be a high degree of flexibility as this role will provide cover for the various administrative roles within the service across multiple sites.
By the nature of the duties, the post holder will be required to maintain strict confidentiality and will be expected to deal with patients, relatives, visitors and health professionals with courtesy, sensitivity and discretion.
Main duties of the job
Provide administrative cover for a variety of clerical roles as directed by the Administrative Team Leader.
The post holder will be expected to cover other sites and other departments as part of their role.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- GSCE English and Maths Grade C or above, or equivalent
Desirable
- NVQ2 Admin / Customer Care,
Experience
Essential
- Previous clerical/computer experience
Desirable
- Experience in all office procedures within an NHS environment
Aptitude and Abilities
Essential
- Ability to use Word and Email
- Able to communicate effectively with all staff groups, clients and their families.
- Ability to demonstrate a clear understanding of the meaning of Confidentiality
- Ability to communicate well in written and spoken English Flexible approach to working
Desirable
- Ability to demonstrate experience in all aspects of Microsoft Office including Excel.
- Knowledge of databases, e.g., WPAS/PIMS/Myrddin
- Experience within an area of high confidentiality.
Values
Essential
- Demonstrate a commitment to working consistently in line with our Organisational Values as evidenced in day-to-day work and through discussion
Other
Essential
- Be punctual, flexible approach, and able to work as part of a busy team.
- Maintain a positive attitude Have the ability to work willingly under direction and unsupervised, and understand the need to seek advice when necessary.
- Welsh Speaking Essential
- Ability to Travel across different hospitals and community sites when required
Desirable
- Previous experience of Oracle or similar system
Person Specification
Qualifications
Essential
- GSCE English and Maths Grade C or above, or equivalent
Desirable
- NVQ2 Admin / Customer Care,
Experience
Essential
- Previous clerical/computer experience
Desirable
- Experience in all office procedures within an NHS environment
Aptitude and Abilities
Essential
- Ability to use Word and Email
- Able to communicate effectively with all staff groups, clients and their families.
- Ability to demonstrate a clear understanding of the meaning of Confidentiality
- Ability to communicate well in written and spoken English Flexible approach to working
Desirable
- Ability to demonstrate experience in all aspects of Microsoft Office including Excel.
- Knowledge of databases, e.g., WPAS/PIMS/Myrddin
- Experience within an area of high confidentiality.
Values
Essential
- Demonstrate a commitment to working consistently in line with our Organisational Values as evidenced in day-to-day work and through discussion
Other
Essential
- Be punctual, flexible approach, and able to work as part of a busy team.
- Maintain a positive attitude Have the ability to work willingly under direction and unsupervised, and understand the need to seek advice when necessary.
- Welsh Speaking Essential
- Ability to Travel across different hospitals and community sites when required
Desirable
- Previous experience of Oracle or similar system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
