Qualified Dental Nurse/Telephone Triage Adviser

Betsi Cadwaladr University Health Board

Information:

This job is now closed

Job summary

THIS POST IS FIXED TERM/SECONDMENT FOR 9 MONTHS DUE TO (MATERNITY COVER)

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

Are you a qualified Dental Nurse who is looking for a fresh challenge OUTSIDE of a surgery environment?

We are looking for an enthusiastic and compassionate Dental Nurse or Dental Nurses to join our North Wales Dental Helpline to cover a full time maternity leave post for a period of nine months. Hours of work are full or part time Monday to Friday, as well as weekends and Bank Holidays. Job share considered.

You will join a team of Dental Nurses/Advisers offering telephone dental health triage to patients who are in need of urgent dental care, which includes booking patients onto urgent access sessions across North Wales.

You will have experience of working within a busy practice and understand the demands this environment brings, as well as excellent communication skills.

As a qualified Dental Nurse/Adviser you will be based within the Royal Alexandra Hospital, Rhyl, with the opportunity to work out of other locations as relevant. Home working also available.

The ability to travel between sites in a timely manner is essential.

You must be registered with the General Dental Council.

The ability to speak Welsh is essential for this post; minimum level 3.

Main duties of the job

The post holder will primarily be required to undertake triage duties on the North Wales Dental Helpline. Additionally in order to maintain clinical competences, may be required to travel within the North Wales Community Dental Service (NWCDS), as appropriate. Travel expenses will be paid.

For further information regarding this post, please contact Marie Smith, Service Administrator on 03000 854823 / 07799 342743.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Date posted

13 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,928 to £29,551 a year per annum pro rata

Contract

Fixed term

Duration

9 months

Working pattern

Full-time, Part-time, Job share, Home or remote working

Reference number

050-ACS773-1224W-A

Job locations

Royal Alexandra Hospital

Rhyl

LL18 3AS


Job description

Job responsibilities

You will be able to find a full job description and person specification atatched within the supporting documents, or please click "Apply now" to view in Trac.

Job description

Job responsibilities

You will be able to find a full job description and person specification atatched within the supporting documents, or please click "Apply now" to view in Trac.

Person Specification

Qualifications

Essential

  • GDC Registration
  • Certificate in Dental Nursing or equivalent
  • Appropriate resuscitation certification
  • Evidence of CPD

Desirable

  • Post-registration qualification in a dental field, e.g. Certificate in Oral Health Education, Special Care, Sedation, Dental Radiography
  • CDS Experience

Experience

Essential

  • Current or recent dental surgery experience
  • Chairside assistance in the treatment of children and adults

Desirable

  • CDS experience
  • Dental reception experience
  • Oral health promotion
  • Working in a Mobile Dental Unit or on a domiciliary basis
  • Stock control and ordering
  • Experience of and commitment to Quality Assurance & Clinical Governance

Personal Qualities

Essential

  • Excellent communication skills
  • IT skills
  • Team player
  • Able to use initiative in emergency situations
  • Self-motivated and able to motivate others
  • Able to prioritise and organise workload
  • Reception and appointment making skills

Desirable

  • PC literate

Aptitude and Abilities

Essential

  • Organised and confident
  • Flexibility in respect of venues, traveling and hours
  • Responds positively to a team ethos
  • Aware of own limitations
  • Able to work autonomously

Desirable

  • Flexibility regarding provision of cover for others in the team

Other

Essential

  • Ability to travel between sites in a timely manner
  • Ability to speak Welsh

Desirable

  • Ability to speak other modern language(s)
Person Specification

Qualifications

Essential

  • GDC Registration
  • Certificate in Dental Nursing or equivalent
  • Appropriate resuscitation certification
  • Evidence of CPD

Desirable

  • Post-registration qualification in a dental field, e.g. Certificate in Oral Health Education, Special Care, Sedation, Dental Radiography
  • CDS Experience

Experience

Essential

  • Current or recent dental surgery experience
  • Chairside assistance in the treatment of children and adults

Desirable

  • CDS experience
  • Dental reception experience
  • Oral health promotion
  • Working in a Mobile Dental Unit or on a domiciliary basis
  • Stock control and ordering
  • Experience of and commitment to Quality Assurance & Clinical Governance

Personal Qualities

Essential

  • Excellent communication skills
  • IT skills
  • Team player
  • Able to use initiative in emergency situations
  • Self-motivated and able to motivate others
  • Able to prioritise and organise workload
  • Reception and appointment making skills

Desirable

  • PC literate

Aptitude and Abilities

Essential

  • Organised and confident
  • Flexibility in respect of venues, traveling and hours
  • Responds positively to a team ethos
  • Aware of own limitations
  • Able to work autonomously

Desirable

  • Flexibility regarding provision of cover for others in the team

Other

Essential

  • Ability to travel between sites in a timely manner
  • Ability to speak Welsh

Desirable

  • Ability to speak other modern language(s)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Royal Alexandra Hospital

Rhyl

LL18 3AS


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Royal Alexandra Hospital

Rhyl

LL18 3AS


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

For questions about the job, contact:

Service Administrator

Marie Smith

marie.smith@wales.nhs.uk

03000854823

Date posted

13 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,928 to £29,551 a year per annum pro rata

Contract

Fixed term

Duration

9 months

Working pattern

Full-time, Part-time, Job share, Home or remote working

Reference number

050-ACS773-1224W-A

Job locations

Royal Alexandra Hospital

Rhyl

LL18 3AS


Supporting documents

Privacy notice

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