Job summary
An opportunity has arisen for an experienced, talented and ambitious Personal Assistant to work for the Mental Health and Learning Disabilities Director
This is a critical Personal Assistant post and the post holder is a core member of the Divisional Director Team. The successful candidate will be responsible for all aspects of a Personal Assistant role.
The post holder will be working closely with other members of the Team and must be able to manage a complex and demanding workload.
Excellent people management and organisational skills are essential including the ability to build strong multi-disciplinary working relationships with senior clinical and management colleagues. You will be a team player and be able to work on your own initiative.
Main duties of the job
The role requires excellent secretarial, administration and communication skills, diary management, email management, use of all Microsoft Office packages, the ability to assess situations, prioritise incoming information, address issues directly and escalate issues as appropriate.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Skills
Essential
- Excellent communication skills.
- Ability to work unsupervised and make decisions.
- Organisation skills.
- Numeracy and Literacy skills
- Excellent customer care skills.
- Good command of English both written & verbal
- Typing/Word Processing skills
Desirable
- Audio typing skills
- Ability to produce Reports
- Confident in all aspects of office practice
- Experience of producing graphs and statistics.
Qualifications
Essential
- Degree or equivalent level of experience.
- ECDL Qualification or equivalent experience
- GCSE passes in at least English and Maths or equivalent experience
- Diploma in Office administration or experience to diploma level
Desirable
- Typewriting/word processing qualification.
- NVQ or equivalent in Administration.
- Advanced ECDL Certificate.
- Audio Typing.
- Certificate in supervision or management
Experience
Essential
- Significant experience at a high level of providing a comprehensive administrative/PA service.
- Experience of setting up and using filing/IT systems
- Familiar with office procedures & deadlines
Desirable
- Previous experience of working as Administrator / PA to an Executive Director or equivalent.
- Previous experience of working within the NHS.
Knowledge
Essential
- In-depth and detailed knowledge and understanding of secretarial procedures, the structure, policies, plans, regulations, management and operational procedures of the Organisation.
- Advanced knowledge of word processing, spreadsheet and presentation packages.
- Ability to take minutes.
Desirable
- Comprehensive knowledge of Windows, Word, Excel, PowerPoint.
- Knowledge of Organisation.
Personal Qualities
Essential
- Friendly, professional approach
- Confident manner.
- Reliable
- Adaptable
- Smart personal presentation
- Self Motivated and enthusiastic
Other relevant requirements
Essential
- Ability to work under pressure.
- Ability to work as part of a team.
- Ability to answer telephone bi-lingually.
- Ability to maintain confidentiality.
- A flexible approach towards the demands of the workplace.
Desirable
Person Specification
Skills
Essential
- Excellent communication skills.
- Ability to work unsupervised and make decisions.
- Organisation skills.
- Numeracy and Literacy skills
- Excellent customer care skills.
- Good command of English both written & verbal
- Typing/Word Processing skills
Desirable
- Audio typing skills
- Ability to produce Reports
- Confident in all aspects of office practice
- Experience of producing graphs and statistics.
Qualifications
Essential
- Degree or equivalent level of experience.
- ECDL Qualification or equivalent experience
- GCSE passes in at least English and Maths or equivalent experience
- Diploma in Office administration or experience to diploma level
Desirable
- Typewriting/word processing qualification.
- NVQ or equivalent in Administration.
- Advanced ECDL Certificate.
- Audio Typing.
- Certificate in supervision or management
Experience
Essential
- Significant experience at a high level of providing a comprehensive administrative/PA service.
- Experience of setting up and using filing/IT systems
- Familiar with office procedures & deadlines
Desirable
- Previous experience of working as Administrator / PA to an Executive Director or equivalent.
- Previous experience of working within the NHS.
Knowledge
Essential
- In-depth and detailed knowledge and understanding of secretarial procedures, the structure, policies, plans, regulations, management and operational procedures of the Organisation.
- Advanced knowledge of word processing, spreadsheet and presentation packages.
- Ability to take minutes.
Desirable
- Comprehensive knowledge of Windows, Word, Excel, PowerPoint.
- Knowledge of Organisation.
Personal Qualities
Essential
- Friendly, professional approach
- Confident manner.
- Reliable
- Adaptable
- Smart personal presentation
- Self Motivated and enthusiastic
Other relevant requirements
Essential
- Ability to work under pressure.
- Ability to work as part of a team.
- Ability to answer telephone bi-lingually.
- Ability to maintain confidentiality.
- A flexible approach towards the demands of the workplace.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
