MH&LD Training and Development Administrator

Betsi Cadwaladr University Health Board

Information:

This job is now closed

Job summary

A new permanent full-time post of Training & Development Administrator has been developed within Mental Health & Learning Disabilities Service. The main function of the post holder is to support developments across the Division by maintaining accurate training records, creating and data-checking reports, facilitating access to training opportunities and learning material, and supporting training days and events.

The post holder will support the work of the MH&LD Training & Development Group through minute-taking and collation of relevant information and actions.

The administrator will input into the online learning system and be proficient in using all aspects of Microsoft office applications.

We are looking for a compassionate, organised and motivated individual to take this role. You will have excellent communication skills, being the first point of contact for training & development queries.

The post will be based in the Staff Wellness Centre in Bryn-y-Neuadd, Llanfairfechan. Suitable to be considered for flexible working and/or a job share.

For further enquiries, please contact Isabelle.c.hudgell@wales.nhs.uk

Main duties of the job

The post holder will support training and development across the MH&LD Division by providing an expert administration service. The post holder will support event management, vocational education, mandatory training, training modernisation, and organisational development. The administration service will develop and the post holder will input into the creation of best practice and processes.

The post holder will have excellent communication skills being the first point of contact for training and development enquires. The post holder will be empowered to make decisions in line with service level agreements, policies and key performance indicators.

The post holder will accurately input and maintain the Oracle Learning Management System Training and Development electronic mailboxes and other electronic and Betsinet functions.

Produce and circulate reports and information as required including data quality checking.

The post holder will provide a secretarial service to the training and development groups across the Division, supporting diary management, organisation of meetings, programmes and events as directed by the Training, Development and Wellbeing Lead.

The post holder will support the day to day running of the training days.

The post holder will have the ability to prioritise and manage a number of conflicting requirements to ensure compliance with Key Performance Indicators.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Date posted

15 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£23,159 to £24,701 a year per annum

Contract

Permanent

Working pattern

Full-time, Job share

Reference number

050-AC487-0724

Job locations

Bryn Y Neuadd

Llanfairfechan

LL33 0HH


Job description

Job responsibilities

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • Good standard of general education/GCSE
  • NVQ level 3 in a customer service or administrative field or relevant experience
  • Advanced Keyboard Skills RSA 2/3 or equivalent experience

Desirable

  • IT related qualification

Experience

Essential

  • Knowledge of a range of administrative processes.
  • Experience of working in a busy office environment.
  • Ability to create comprehensive reports from data using Excel

Desirable

  • Experience of working within the NHS.
  • Experience of working within a training department.

Skills

Essential

  • Ability to communicate professionally and effectively with all levels of staff both verbally and in writing.
  • The ability to work on own initiative.
  • Ability to plan, organise and prioritise own workload.
  • Pro-active can do approach
  • Flexible and adaptable to changing service demands.
  • Ability to meet deadlines and service level agreements.

Desirable

  • Proficient in use of Microsoft office applications, including Excel
  • Experience of using the Oracle Learning Management System.
Person Specification

Qualifications

Essential

  • Good standard of general education/GCSE
  • NVQ level 3 in a customer service or administrative field or relevant experience
  • Advanced Keyboard Skills RSA 2/3 or equivalent experience

Desirable

  • IT related qualification

Experience

Essential

  • Knowledge of a range of administrative processes.
  • Experience of working in a busy office environment.
  • Ability to create comprehensive reports from data using Excel

Desirable

  • Experience of working within the NHS.
  • Experience of working within a training department.

Skills

Essential

  • Ability to communicate professionally and effectively with all levels of staff both verbally and in writing.
  • The ability to work on own initiative.
  • Ability to plan, organise and prioritise own workload.
  • Pro-active can do approach
  • Flexible and adaptable to changing service demands.
  • Ability to meet deadlines and service level agreements.

Desirable

  • Proficient in use of Microsoft office applications, including Excel
  • Experience of using the Oracle Learning Management System.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Bryn Y Neuadd

Llanfairfechan

LL33 0HH


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Bryn Y Neuadd

Llanfairfechan

LL33 0HH


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

For questions about the job, contact:

Training, Development and Wellbeing Lead

Isabelle Hudgell

Isabelle.C.Hudgell@wales.nhs.uk

03000852709

Date posted

15 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£23,159 to £24,701 a year per annum

Contract

Permanent

Working pattern

Full-time, Job share

Reference number

050-AC487-0724

Job locations

Bryn Y Neuadd

Llanfairfechan

LL33 0HH


Supporting documents

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