Job summary
We are looking for an enthusiast and motivated individual who will be responsible for the provision of day to day administration within the Urgent Primary Care Centre (UPCC) across Wrexham and Flintshire.
The successful candidate will possess excellent organisational skills and have the ability to engage with colleagues at all levels to provide an efficient, comprehensive administrative service to senior staff within the team.
Main duties of the job
Undertake any secretarial and clerical duties required by the Senior Leadership Team including any non-clinical administration duties as requested by the team.
Proficient IT skills (including experience of Microsoft office) is also required as the post holder will also be undertaking a variety of administrative duties to assist in the smooth day to day running of the Urgent Primary Care Centre Service, including data inputting. Knowledge of medical terminology would also be an advantage.
The post holder will be required to maintain strict confidentiality and will be expected to deal with GPs, Practice Managers, Health Board Managers and other staff in person and in writing, with courtesy and discretion. Promptly and efficiently exercising own judgement to resolve patient queries within their professional constraints.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
Please see the Job Description and Person Specification for this role, attached in the supporting documents.
Job description
Job responsibilities
Please see the Job Description and Person Specification for this role, attached in the supporting documents.
Person Specification
Qualifications
Essential
- GCSE English and Maths, or equivalent qualification
- NVQ Business Administration L3 or equivalent experience
- IT related qualification (CLAIT plus /ECDL) or proven experience using Microsoft Office packages
- Statutory and Mandatory Training
Desirable
- NVQ Customer Service L3
- Understanding of basic Medical Terminology
Experience
Essential
- Knowledge of a range of office and administrative processes.
- Experience of working in a busy office environment.
- Experience in dealing with the general public / patients.
- Ability to work as part of a team.
Desirable
- Experience of working within the NHS
- Experience in data entry.
Skills
Essential
- Excellent interpersonal and communication skills to deal professionally and effectively with all levels of staff (internal and external) both verbally and in writing.
- Ability to work to deadlines within a busy office environment, managing interruptions.
- Good administrative, clerical, and secretarial skills.
- Act in a confidential manner.
- Proficient in use of Microsoft office applications.
- Experienced in planning and organising and prioritise own workload.
- Excellent organisational skills good attention to detail
Desirable
- Competent in the use of Adastra or similar PAS systems
Person Specification
Qualifications
Essential
- GCSE English and Maths, or equivalent qualification
- NVQ Business Administration L3 or equivalent experience
- IT related qualification (CLAIT plus /ECDL) or proven experience using Microsoft Office packages
- Statutory and Mandatory Training
Desirable
- NVQ Customer Service L3
- Understanding of basic Medical Terminology
Experience
Essential
- Knowledge of a range of office and administrative processes.
- Experience of working in a busy office environment.
- Experience in dealing with the general public / patients.
- Ability to work as part of a team.
Desirable
- Experience of working within the NHS
- Experience in data entry.
Skills
Essential
- Excellent interpersonal and communication skills to deal professionally and effectively with all levels of staff (internal and external) both verbally and in writing.
- Ability to work to deadlines within a busy office environment, managing interruptions.
- Good administrative, clerical, and secretarial skills.
- Act in a confidential manner.
- Proficient in use of Microsoft office applications.
- Experienced in planning and organising and prioritise own workload.
- Excellent organisational skills good attention to detail
Desirable
- Competent in the use of Adastra or similar PAS systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
