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Senior Receptionist

Betsi Cadwaladr University Health Board

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This job is now closed

Job summary

The East Primary Care Team is looking for experienced, organised and enthusiastic Senior Receptionist to work in Beechley Medical Centre, Wrexham.

Previous experience of working within a GP Practice would be beneficial and knowledge of the EMIS clinical system is desirable, however training can be given. The demands of a GP practice can change on a daily basis and therefore this role will be challenging.

There is an expectation that the successful candidate will learn Welsh following appointment to the post.

Main duties of the job

To oversee and supervise the reception areas and reception staff, maintaining an efficient, synchronised, and effective reception service.

Working in partnership with the GPs and Practice Nurses, acting as a focal point of communication between patients, GPs and other reception and medical staff.

Proficient IT skills (including experience of Microsoft office) is also required as the post holder will also be undertaking a variety of administrative duties to assist in the smooth day to day running of the practice, including some data inputting.

The ideal candidate will have experience of working in a healthcare setting or a customer service environment but full training can be given to the right candidate.

Welsh Language Skills need to be learned on appointment. Welsh and / or English speakers are welcome to apply

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Date posted

17 January 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£23,159 to £24,701 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

050-AC026-0124

Job locations

Beechley Medical Centre

Brynycabanau Road

Wrexham

LL13 7BS


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

Essential

  • NVQ Level 3 in Supervisory Management or equivalent
  • Maths/ English GCSE or Equivalent

Desirable

  • ECDL
  • Audio typing RSA III or equivalent
  • Welsh speaker

Skills and Experience

Essential

  • Experience of working in a GP practice
  • Experience of general office procedures
  • Organisational skills
  • Effective Communications skills, written & verbal
  • Ability to prioritise and meet deadlines
  • problem solving abilities
  • Numerical/ literacy skills

Desirable

  • Experience of working within the NHS
  • Experience of working within busy office environment
  • Supervisory skills
  • Ability to manage change

Knowledge

Essential

  • Microsoft Office or Equivalent

Desirable

  • Patient administration management systems
  • Knowledge of medical terminology
Person Specification

Qualifications

Essential

  • NVQ Level 3 in Supervisory Management or equivalent
  • Maths/ English GCSE or Equivalent

Desirable

  • ECDL
  • Audio typing RSA III or equivalent
  • Welsh speaker

Skills and Experience

Essential

  • Experience of working in a GP practice
  • Experience of general office procedures
  • Organisational skills
  • Effective Communications skills, written & verbal
  • Ability to prioritise and meet deadlines
  • problem solving abilities
  • Numerical/ literacy skills

Desirable

  • Experience of working within the NHS
  • Experience of working within busy office environment
  • Supervisory skills
  • Ability to manage change

Knowledge

Essential

  • Microsoft Office or Equivalent

Desirable

  • Patient administration management systems
  • Knowledge of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Beechley Medical Centre

Brynycabanau Road

Wrexham

LL13 7BS


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Beechley Medical Centre

Brynycabanau Road

Wrexham

LL13 7BS


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Miv Smith

Miv.Smith@wales.nhs.uk

01978367921

Date posted

17 January 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£23,159 to £24,701 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

050-AC026-0124

Job locations

Beechley Medical Centre

Brynycabanau Road

Wrexham

LL13 7BS


Supporting documents

Privacy notice

Betsi Cadwaladr University Health Board's privacy notice (opens in a new tab)