Betsi Cadwaladr University Health Board

Mental Wellbeing and Counselling Team Leader

Information:

This job is now closed

Job summary

You will assist and support the head of occupational health and wellbeing as part of a multidisciplinary team in the co-ordination, provision and delivery of an effective high quality occupational health & wellbeing service to the health board and external contracts. The post holder will manage and co-ordinate the provision and delivery of an effective and high quality OH Counselling service as part of the overall Staff Wellbeing Support Service offer.

The post holder will, as a team leader use independent judgement to provide overall management and leadership of the mental wellbeing and counselling team working across the service to manage day to day operations, strongly interlinking with the broader elements of the Staff Wellbeing Support Service (SWSS).

Provide professional specialist occupational health, wellbeing and counselling advice to its users and will be responsible for continuing responsibility for aspects of complex and sensitive care, management and advising on mental wellbeing management and rehabilitation of clients into the work force. The post holder will also be required to hold a certain level of risk and responsibility in case / referral management and crisis intervention, ensuring that staff are supported timely into relevant support services.

Main duties of the job

Lead on clinical care pathways, planning and development, implementation and co-ordination of research based programs of support and education to clients. Compiling and delivering the same, in line with national guidance. e.g. aspects of Health Promotion / Occupational Health and Safety policies / Department of Health national guidance and recommendations e.g. Stress management standards, managing PTSD, Cognitive behavioural therapy guidelines. Relevant Public Health Issues etc.

Manage complex and sensitive situations by co-ordinating and linking with other relevant multidisciplinary professionals or agencies and taking any other interim measures that are necessary to achieve service provision

Provide counselling/crisis intervention and where appropriate refer to specialist services. Restructuring caseload to respond, assess & manage urgent requests e.g. users with self-harm / public interest situations with ethical considerations. Understand and follow the crisis referral pathway and collaborate with key partners as appropriate.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

16 January 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£44,398 to £50,807 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-ACS040-0124

Job locations

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD


Job description

Job responsibilities

Abide by Professional Registration (BACP / BABCP / NMC) and legal requirements/health board policies/service user policies relating to practice, provide professional specialist emotional wellbeing & counselling expertise and advice to employees and employers of the health board and external users. Often analysing situations for employees or managers, interpreting and deciding how the policy can be delivered for individual circumstances. Undertake specialist mental health intervention / counselling / psychological interventions in line with your appropriate professional regulatory body.

Responsible for the management of the day to day workload of a regional service, prioritising as dictated by service needs. Responsible for the supervision and deployment of staff, ensuring appropriate skill mix. Responsible for the management of staff annual leave, duty rotas and personal issues and informing department leads when appropriate. Conducts attendance and performance management review e.g. sickness absence, return to work interviews and early discussions. Responsible for monitoring work performance through personal development review for staff and arranging relevant training / education where identified.

Assist the lead health and wellbeing co-ordinator in the implementation and evaluation of mental health and wellbeing counselling policies procedures and protocols

Attend meetings as the delegated service representative providing specialist information and advice on various emotional wellbeing and counselling issues e.g. service reviews with external companies, SWSS Operational Group; Staff Health & Wellbeing Group, Task & Finish Groups for Health & Safety. Appraise and cascade relevant information.

Provide effective leadership through establishing fair and clear relationships with staff, implementation of sound organisational skills, effective time management and liaison with mental wellbeing and counselling team and occupational health service leads.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

Abide by Professional Registration (BACP / BABCP / NMC) and legal requirements/health board policies/service user policies relating to practice, provide professional specialist emotional wellbeing & counselling expertise and advice to employees and employers of the health board and external users. Often analysing situations for employees or managers, interpreting and deciding how the policy can be delivered for individual circumstances. Undertake specialist mental health intervention / counselling / psychological interventions in line with your appropriate professional regulatory body.

Responsible for the management of the day to day workload of a regional service, prioritising as dictated by service needs. Responsible for the supervision and deployment of staff, ensuring appropriate skill mix. Responsible for the management of staff annual leave, duty rotas and personal issues and informing department leads when appropriate. Conducts attendance and performance management review e.g. sickness absence, return to work interviews and early discussions. Responsible for monitoring work performance through personal development review for staff and arranging relevant training / education where identified.

Assist the lead health and wellbeing co-ordinator in the implementation and evaluation of mental health and wellbeing counselling policies procedures and protocols

Attend meetings as the delegated service representative providing specialist information and advice on various emotional wellbeing and counselling issues e.g. service reviews with external companies, SWSS Operational Group; Staff Health & Wellbeing Group, Task & Finish Groups for Health & Safety. Appraise and cascade relevant information.

Provide effective leadership through establishing fair and clear relationships with staff, implementation of sound organisational skills, effective time management and liaison with mental wellbeing and counselling team and occupational health service leads.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • Post Graduate Diploma in Counselling or Psychotherapy as recognised by the British Association for Counselling Psychotherapy (BACP) or British Psychological Society (BPS) or UKCP or British Association for Behavioural and Cognitive Psychotherapies (BABCP) along with registration
  • Diploma level qualification in counselling

Desirable

  • MSC in counselling / population health Leadership qualification
  • Wellbeing qualification

Experience

Essential

  • Significant counselling experience post qualification, either in a paid or voluntary capacity. Knowledge of national wellbeing documents and strategies and their impact on service delivery
  • People management and experience of leading a team of healthcare professionals, providing high-quality clinical supervision
  • Experience of providing time limited psychotherapeutic interventions in a range of formats.
  • Range of therapeutic modalities e.g. supportive, cognitive behavioural, brief intervention skills, debriefing, mediation, focus groups.
  • Experience of carrying out assessments of client support needs, including risk assessments / case management work.
  • Commitment to and experience of working with multi-agency partnerships.

Desirable

  • Understanding and experience of working within a healthcare organisation and working with staff of all grades.
  • Worked in a service where agreed targets were in place demonstrating clinical outcomes.

Knolwedge and Skills

Essential

  • Expert level of communication, interpersonal and relationship skills
  • Developed skills in assessing risk and a working knowledge of managing/supervising complex risk assessment in practice.
  • Ability to accurately assess the needs of individuals providing the appropriate therapeutic intervention
  • Identify, develop and introduce relevant standards / policies
  • Expert level of planning and organisational skills for a team and supporting service objectives
  • Sufficient knowledge of a broad range of counselling / psychotherapy interventions and therapeutic techniques, particularly models of brief therapy and CBT.
  • Knowledge of mental wellbeing & Counselling standards & tools e.g. CORE 10, PHQ-9 / GAD-7

Desirable

  • Working knowledge of clinical governance and audit including its implementation in practice
  • Knowledge of audit, research and data management

Personal Qualities

Essential

  • Ability to work with a high degree autonomy and to make expert clinical decisions on own initiative
  • Ability to motivate others and understand different perspectives / work as part of a team
  • Ability to travel and implement change, developing, promoting and maintaining effective working relationships
  • Demonstrate a constructive approach to problem solving
Person Specification

Qualifications

Essential

  • Post Graduate Diploma in Counselling or Psychotherapy as recognised by the British Association for Counselling Psychotherapy (BACP) or British Psychological Society (BPS) or UKCP or British Association for Behavioural and Cognitive Psychotherapies (BABCP) along with registration
  • Diploma level qualification in counselling

Desirable

  • MSC in counselling / population health Leadership qualification
  • Wellbeing qualification

Experience

Essential

  • Significant counselling experience post qualification, either in a paid or voluntary capacity. Knowledge of national wellbeing documents and strategies and their impact on service delivery
  • People management and experience of leading a team of healthcare professionals, providing high-quality clinical supervision
  • Experience of providing time limited psychotherapeutic interventions in a range of formats.
  • Range of therapeutic modalities e.g. supportive, cognitive behavioural, brief intervention skills, debriefing, mediation, focus groups.
  • Experience of carrying out assessments of client support needs, including risk assessments / case management work.
  • Commitment to and experience of working with multi-agency partnerships.

Desirable

  • Understanding and experience of working within a healthcare organisation and working with staff of all grades.
  • Worked in a service where agreed targets were in place demonstrating clinical outcomes.

Knolwedge and Skills

Essential

  • Expert level of communication, interpersonal and relationship skills
  • Developed skills in assessing risk and a working knowledge of managing/supervising complex risk assessment in practice.
  • Ability to accurately assess the needs of individuals providing the appropriate therapeutic intervention
  • Identify, develop and introduce relevant standards / policies
  • Expert level of planning and organisational skills for a team and supporting service objectives
  • Sufficient knowledge of a broad range of counselling / psychotherapy interventions and therapeutic techniques, particularly models of brief therapy and CBT.
  • Knowledge of mental wellbeing & Counselling standards & tools e.g. CORE 10, PHQ-9 / GAD-7

Desirable

  • Working knowledge of clinical governance and audit including its implementation in practice
  • Knowledge of audit, research and data management

Personal Qualities

Essential

  • Ability to work with a high degree autonomy and to make expert clinical decisions on own initiative
  • Ability to motivate others and understand different perspectives / work as part of a team
  • Ability to travel and implement change, developing, promoting and maintaining effective working relationships
  • Demonstrate a constructive approach to problem solving

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Strategic Lead Health and Wellbeing

Gavin Jones

Gavin.jones@wales.nhs.uk

03000853853

Details

Date posted

16 January 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£44,398 to £50,807 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-ACS040-0124

Job locations

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD


Supporting documents

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