Job summary
This role requires a motivated individual who can use initiative, manage their time and work well in the team. This opportunity is for someone who can provide clerical and administration support to the team and customer care to patients and visitors. An individual with excellent communication skills is essential. A person who can work on own initiative and as part of a team to provide an environment that focuses on the patient and their experience maintaining confidentiality at all times.
Whilst experience in a range of I.T. systems such as Symphony, Clinical Workstation (CWS) and MYRDDIN is beneficial, full training will be given.
Main duties of the job
The post holder will provide an efficient, caring and quality reception and clerical service on Level 3 at Ysbyty Ystrad Fawr. The post holder will work along side various healthcare professionals during office working hours.
The post holder will be responsible for accurate maintenance of various records alongside other general administrative and clerical duties. This role involves a great deal of liaison with nursing and medical staff, other staff members across all areas within the Health Board and a high degree of patient contact.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Education/Skills/Experience
Essential
- Good standard of education
- Business Administration level 2 NVQ or equivalent demonstrable knowledge/experience
- Good Communication Skills
- Able to communicate with all levels of multi-disciplinary teams
- Ability to use initiative and meet deadlines
- Polite and professional telephone manner
- Ability to perform well under pressure
- Ability to have a flexible approach to either as part of a team or using own initiative
- Previous clerical experience or similar
- Knowledge of I.T. systems
- Willingness to work under direction but also a self starter
Desirable
- Experience working with data systems - Symphony, CWS or WPAS
- Ability to speak Welsh
Skills
Essential
- Previous administrative experience
Person Specification
Education/Skills/Experience
Essential
- Good standard of education
- Business Administration level 2 NVQ or equivalent demonstrable knowledge/experience
- Good Communication Skills
- Able to communicate with all levels of multi-disciplinary teams
- Ability to use initiative and meet deadlines
- Polite and professional telephone manner
- Ability to perform well under pressure
- Ability to have a flexible approach to either as part of a team or using own initiative
- Previous clerical experience or similar
- Knowledge of I.T. systems
- Willingness to work under direction but also a self starter
Desirable
- Experience working with data systems - Symphony, CWS or WPAS
- Ability to speak Welsh
Skills
Essential
- Previous administrative experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).