Healthcare Support Worker - Transfer Lounge

Job summary

We are looking for a highly motivated, enthusiastic and forward thinking individual to join our well established team in the Transfer Lounge

To support a clinical environment that is patient and public focused.

To assist patients to achieve physical spiritual and psychological comfort.

To participate in the delivery of patients care and undertake clinical duties that are allocated and directly supervised by a registered nurse.

Exchanges factual information with patients using persuasion, reassurance, tact, empathy; may be barriers to understanding.

To share with Team Leader information relating to the patients care.

Assist with patients nutritional needs to include feeding assistance.

To report any changes in a patient's condition to the nurse in charge and respond to clinical urgencies.

NVQ in health & social care or equivalent is required

Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office's criteria.

This post is currently advertised at Band 2. The role is under review within the Health Board as part of a national review and may, in future, progress to Band 3 with an updated job description. If appointed, your manager will ensure you are kept informed and will support you through any changes, including discussing relevant training requirements.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

To utilise customer care skills when caring for patients and relatives

To maintain and protect confidential information relating to patients

To assist the qualified nurse in recording and maintaining documentation

To establish and maintain good working relationships with patients, relatives and members of the inter-disciplinary team.

To work as a key member of the team with the patient to reach your negotiated goals

Assist staff as necessary with the smooth running of their areas.

To act always in accordance with ABUHB policies and procedures

To ensure all accidents, incidents and complaints are reported and to assist in the investigation of them

To attend and participate in ward/department/area meetings

To report any concerns regarding patient care or environment to the Nurse in Charge.

To be aware of Clinical Governance and act within the ABUHB Clinical Governance framework.

To undertake and participate in statutory training and in service Programmes

To participate in annual personal review being cognisant of service needs

To have basic computer skills Speciality Specific Activities

Maintenance of a clean environment and the equipment used

Maintain stock levels & the putting away of delivered stores

Be proficient & perform record keeping as appropriate. Recording the observations e.g., fluid balance, stool charts etc

Performing BM's for Blood Glucose monitoring

Assists patients with personal needs

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.