Job summary
If you have previously applied for this position, please note changes have been made to the person specification. Please can you review these before applying.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.
Are you a passionate and motivated individual with experience in the catering industry? Do you have what it takes to lead a team and deliver exceptional food service? We are currently looking for a Catering Team Leader to join our Facilities Team. This position will be based at Nevill Hall Hospital in Abergavenny, you will also be required to support other sites within the Health Board.
The Catering Team Leader will support the Facilities Management team to deliver a safe, high quality, cost effective and efficient service consistently for patients, staff and visitors within Aneurin Bevan University Health Board. The Catering Team Leader is responsible for the effective day to day safe operation of the food production/delivery & staffing for catering services within hospital kitchens and restaurants for specific hospital sites.
Main duties of the job
- Lead and supervise catering staff, ensuring tasks are completed to agreed standards.
- Oversee safe preparation, cooking, and dispatch of meals.
- Ensure compliance with HACCP, food safety, and hygiene regulations.
- Monitor food quality, portion control, and presentation.
- Manage stock levels, ordering, and rotation.
- Conduct audits and support internal/external inspections.
- Handle complaints and special dietary requests with professionalism.
- Maintain accurate records and use digital systems for service delivery.
- Support staff training and development, fostering a positive team culture.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring.
The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Well-being Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy which opened ahead of schedule in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
Essential
- A relevant cookery qualification Level 2 or equivalent as well extensive experience working in a large-scale catering operation with extensive experience managing a catering team within a large-scale catering environment
- Level 3 Food Safety qualification
- Allergen Management qualification
- ILM Level 3 Management or equivalent qualification
Desirable
- NVQ Level 3 Professional Cookery
- Level 4 Food Safety Certificate
- Level 3 HACCP for Catering Certificate
- Certificate in Health and Safety e.g. IOSH
- Manual Handling Certificate
Experience
Essential
- Proven experience in large-scale catering operation as a chef, preferably in a hospital or care setting with the ability to meet deadlines
- Detailed knowledge of Food safety Legislation, HACCP principles, Allergen Management and COSHH
- Strong leadership abilities, capacity to work under pressure, effective communication skills, and capability to lead a team and organise workloads
Desirable
- Previous experience working in a hospital catering setting
- Day to day supervision of a catering team with multiple members, including team meetings
- Knowledge of special dietary needs including gluten free, low fat, halal, vegan and vegetarian
Skills and Attributes
Essential
- Effective interpersonal and communication skills (verbal, written and electronically)
- Ability to work collaboratively within multidisciplinary teams including managers and supervisors
- Strong multitasking and organisational skills to deliver a quality food service within time constraints to patients. staff and visitors
- Capability to instruct and manage a team, motivating staff to maintain the service and training compliance as well as inducting and mentoring staff
- Ability to prioritise workload and manage time effectively, working within time limits and under pressure
- Excellent attention to detail to ensure HACCP policies and procedures as well as standard recipes are implemented as necessary
- Proficient IT skills to include Microsoft office
- Self-motivated with a willingness to respond to unexpected changes and adopt a flexible approach to work
- Commitment to personal development
- Ability to deal with staff and customers sensitively and diplomatically acting in a polite and respectful manner
- Awareness of security and confidentiality
- Ability to travel between sites
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Person Specification
Qualifications and Knowledge
Essential
- A relevant cookery qualification Level 2 or equivalent as well extensive experience working in a large-scale catering operation with extensive experience managing a catering team within a large-scale catering environment
- Level 3 Food Safety qualification
- Allergen Management qualification
- ILM Level 3 Management or equivalent qualification
Desirable
- NVQ Level 3 Professional Cookery
- Level 4 Food Safety Certificate
- Level 3 HACCP for Catering Certificate
- Certificate in Health and Safety e.g. IOSH
- Manual Handling Certificate
Experience
Essential
- Proven experience in large-scale catering operation as a chef, preferably in a hospital or care setting with the ability to meet deadlines
- Detailed knowledge of Food safety Legislation, HACCP principles, Allergen Management and COSHH
- Strong leadership abilities, capacity to work under pressure, effective communication skills, and capability to lead a team and organise workloads
Desirable
- Previous experience working in a hospital catering setting
- Day to day supervision of a catering team with multiple members, including team meetings
- Knowledge of special dietary needs including gluten free, low fat, halal, vegan and vegetarian
Skills and Attributes
Essential
- Effective interpersonal and communication skills (verbal, written and electronically)
- Ability to work collaboratively within multidisciplinary teams including managers and supervisors
- Strong multitasking and organisational skills to deliver a quality food service within time constraints to patients. staff and visitors
- Capability to instruct and manage a team, motivating staff to maintain the service and training compliance as well as inducting and mentoring staff
- Ability to prioritise workload and manage time effectively, working within time limits and under pressure
- Excellent attention to detail to ensure HACCP policies and procedures as well as standard recipes are implemented as necessary
- Proficient IT skills to include Microsoft office
- Self-motivated with a willingness to respond to unexpected changes and adopt a flexible approach to work
- Commitment to personal development
- Ability to deal with staff and customers sensitively and diplomatically acting in a polite and respectful manner
- Awareness of security and confidentiality
- Ability to travel between sites
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).