Aneurin Bevan University Health Board

Service Transformation Manager

The closing date is 19 March 2026

Job summary

SERVICE TRANSFORMATION MANAGER

The Division of Clinical Support Services is seeking an enthusiastic individual to join the senior management team in the role as service transformation manager

The post holder will provide service planning support to the Clinical Support Services Division as a senior manager within Aneurin Bevan Health Board working closely with the Divisional Manager, General Manager and Assistant General Manager.

The post holder will provide best practice pro-active and technical planning advice and support to the organisation on service plans, strategies and service development approaches.

With a sound understanding of the theory and practice of various service planning and improvement methodologies and techniques, the post holder will be responsible for ensuring that service plans and development projects reflect the balance of clinical effectiveness, quality and patient safety with productivity and efficiency measures.

The post holder will be required to lead specific projects and plans necessary to develop and deliver new service models, financial savings plans and provide support for the Health Board's strategic plans.

Provide direct support to the management team and deputise in their absence.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Provide service planning support to the Clinical Support Services Division,facilitating delivery of key and specific areas of Division service plans aimed at improving service provision across the 'whole system'. Be a Senior Manager of the CSSD team within ABUHB. Workingwith Divisional Director, Divisional General, Assistant General Manager, other senior managers, and clinicians. To provide pro-active and technical planning advice and support to the organisation on service plans, strategies and service development approaches.

Have understanding of the theory and practice of various service planning and improvement methodologies and techniques, including benefits planning and will work with Divisional, Service Change Plan Leads and ABCi colleagues to support both strategic and operational management and reporting to the Health Board and Welsh Government. Responsibility toensuring that service plans and development projects reflect the balance of clinical effectiveness, quality and patient safety with productivity and efficiency measures, and that they capture the variety of activities carried out in an integrated health organisation.

Lead specific projects and plans necessary to develop and deliver new service models, financial savings plans and provide support for CSSD strategic plans.

Develop plans, reports and updates as required by the Divisional Management Team, Executive Team.

Provide direct support to the management team and deputise in their absence.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Details

Date posted

05 March 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£56,514 to £63,623 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

040-AC076-0326

Job locations

Royal Gwent Hospital

Cardiff Road

Newport

NP20 2UB


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Skills

Essential

  • Capacity/demand management and planning
  • Proven ability to achieve targets and objectives within a demanding and pressured environment against challenging deadlines

Experience

Essential

  • Previous senior NHS experience
  • Experience of complex service planning in a health or social care role
  • Demonstrable success in building, leading, motivating and developing teams

Education

Essential

  • Masters level qualification or equivalent level of work experience
  • Project management qualification/experience
  • Evidence of CPD
Person Specification

Skills

Essential

  • Capacity/demand management and planning
  • Proven ability to achieve targets and objectives within a demanding and pressured environment against challenging deadlines

Experience

Essential

  • Previous senior NHS experience
  • Experience of complex service planning in a health or social care role
  • Demonstrable success in building, leading, motivating and developing teams

Education

Essential

  • Masters level qualification or equivalent level of work experience
  • Project management qualification/experience
  • Evidence of CPD

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Royal Gwent Hospital

Cardiff Road

Newport

NP20 2UB


Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Royal Gwent Hospital

Cardiff Road

Newport

NP20 2UB


Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Interim General Manager CSS

Julie Gilbert

Julie.gilbert@wales.nhs.uk

01633238825

Details

Date posted

05 March 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£56,514 to £63,623 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

040-AC076-0326

Job locations

Royal Gwent Hospital

Cardiff Road

Newport

NP20 2UB


Supporting documents

Privacy notice

Aneurin Bevan University Health Board's privacy notice (opens in a new tab)