Job summary
We are looking for a skilled and motivated Systems Business Administrator to manage our business systems, support end-users and ensure smooth day-to-day operations.
The post holder will work as part of the Divisional Business Team providing administrative support to the operational delivery of Estates and Facilities services.
The purpose of the catering system and database is to maintain a comprehensive database of all provisions, contracted suppliers and current prices, costing and allergen information, standard recipes and daily menus for patients and retail outlets.
The post holder will have responsibility for price adjustments, back office reports, bar coding, cash register training and VAT. There may be a need to occasionally attend at weekends and after core hours for technology uploads and similar system changes.
Main duties of the job
The post holder's day to day responsibilities will include placing Oracle orders, receipting delivery of orders, and day to day responsibilities for the Central Information Technology Software System for catering.
They will be responsible for monitoring a generic email box which will include processing orders and receipting, liaising with suppliers, responding and actioning any queries/issues or complaints.
They will work closely with the Catering Liaison Dietician to update patient menus, create & amend allergen files by sourcing and reviewing individual ingredients. Responsibility for maintenance and updating/ changes of menus /allergen/ patient feeding costs of Patient Bedside Meal ordering system.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications and knowledge
Essential
- Education to GCSE level
- NVQ Level 3 or equivalent demonstrable knowledge and experience
- Level 3 Food Safety & Hygiene certificate
- Experienced in the use of Microsoft Office 365
- Level 3 Allergen Procedures
- Experience or intermediate knowledge in various aspects of the catering operation including food safety, stock control, patient bedside ordering
- In-depth knowledge of Epos systems
- Knowledge of All Wales Nutrition and Catering Standards for Food and Fluid
- Knowledge of Procurement Processes
Desirable
Experience
Essential
- Previous administrative or business experience. Intermediate levels of experience of EPOS system(s) required to fulfil the post
- Intermediate levels of experience in allergen awareness and dietary requirements
- Advanced keyboard skills and high levels of accuracy to be highly effective in the use multiple IT systems
Skills and Attributes
Essential
- Excellent numeracy skills
- Proficient IT skills
- Able to work under pressure and to deadlines
- Commitment to personal development
- Ability to motivate self
- Excellent communication skills (written, verbal and electronically)
- Follow standard operating procedures
- Ability to prioritise own tasks.
- Self-motivated
- Flexible to the needs of the service
- Able to work to a high standard
- Excellent interpersonal skills
- Able to work to timescales
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Other
Essential
- Independently mobile to travel between ABUHB sites
Person Specification
Qualifications and knowledge
Essential
- Education to GCSE level
- NVQ Level 3 or equivalent demonstrable knowledge and experience
- Level 3 Food Safety & Hygiene certificate
- Experienced in the use of Microsoft Office 365
- Level 3 Allergen Procedures
- Experience or intermediate knowledge in various aspects of the catering operation including food safety, stock control, patient bedside ordering
- In-depth knowledge of Epos systems
- Knowledge of All Wales Nutrition and Catering Standards for Food and Fluid
- Knowledge of Procurement Processes
Desirable
Experience
Essential
- Previous administrative or business experience. Intermediate levels of experience of EPOS system(s) required to fulfil the post
- Intermediate levels of experience in allergen awareness and dietary requirements
- Advanced keyboard skills and high levels of accuracy to be highly effective in the use multiple IT systems
Skills and Attributes
Essential
- Excellent numeracy skills
- Proficient IT skills
- Able to work under pressure and to deadlines
- Commitment to personal development
- Ability to motivate self
- Excellent communication skills (written, verbal and electronically)
- Follow standard operating procedures
- Ability to prioritise own tasks.
- Self-motivated
- Flexible to the needs of the service
- Able to work to a high standard
- Excellent interpersonal skills
- Able to work to timescales
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Other
Essential
- Independently mobile to travel between ABUHB sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
