Violence Prevention and Reduction Manager

Job responsibilities

The postholder will have responsibility for the area of service delivery and will work on their own initiative and operate within broad policies and procedures.

To support on the development and implementation of complex and detailed planning, business continuity and violence reduction policies and plans across the Health Board.

To work in partnership with senior leaders and other key stakeholders to enable Violence Prevention and Reduction agendas and strategies.

To support initiatives to design out crime associated with a crowded place / soft target environment.

To provide expert advice and guidance to the Health Board on the delivery of the Violence Prevention & Reduction Strategy, using highly developed specialised knowledge.

To work with a wide range of internal and external stakeholders to clearly understand national, local and organisational drivers and violence reduction and prevention priorities.

To support with research within the specialism of violence prevention & reduction, implementing and guiding projects identified by the Anti-Violence Collaborative (AVC).

To support project teams in the development of new initiatives, projects and programmes to support the violence prevention & reduction within the Health Board.

To contribute to the programme of risk assessments for all areas within the framework of the Health Boards risk assessment process to identify strengths and weaknesses that could affect the safety of staff, patients and visitors, the protection of property and assets, and formulate action plans for improvement.

To liaise with service teams in the investigation of incidents relating to violence & aggression, develop and implement specialist action plans for dissemination of learning from incidents, supporting managers through this process, with the ability to prioritise and provide expert guidance and facilitation.

When needed to represent the Health Board at All Wales level in regard to Violence prevention & reduction.

To establish and maintain excellent working relationships with lead clinicians, and other clinical and non-clinical staff at all levels to encourage participation and confidence in ongoing collection, analysis and reporting of high-quality data in accordance with local and nationally agreed policies.

To provide specialised advice and post incident support to staff who have been a victim of a violent episode and act as a co-ordinator in terms of initiating a case conference for victims of assault and consider appropriate interventions, sanctions and controls. These incidents can be of a highly distressing nature.

To provide assistance to all staff members within the Health Board dealing with aggressive patients or relatives. High level communication skills are required as these cases can be very hostile.

To make judgements involving highly complex violent cases or situations which require analysis, interpretation and comparison of a range of options, maintaining confidentiality as necessary and providing appropriate post incident support and advise.

Escalate serious incidents of violence to appropriate senior staff including preparing formal reports and documenting lessons learned.

Deliver, and evaluate violence prevention and reduction related education and training programmes.

The ability to analyse sensitive and confidential data, using departmental software, to create reports and initiate training priorities based on results of analysis, using persuasion and specialist expertise to influence negative areas.

To assist in developing and delivering on planning and provision of the training programme relating to violence prevention & reduction.

To be responsible for ordering equipment and supplies to support the delivery of education programmes when needed.

Authorised signatory for the approval of expenses within postholders team.

To provide specialist violence prevention & reduction training to staff within high-risk areas. This will require moderate physical effort.

To lead, direct and supervise the Violence Prevention & Reduction Advisor.

To prepare reports for the Health Board and associated governance groups on violence prevention & reduction policies, strategies and performance.

Support with maintain up-to-date documentation and ensure that business continuity and emergency response information is communicated effectively to all relevant staff.

Work in partnership with internal stakeholders (e.g., clinicians, managers) and external agencies (e.g., police, community safety partners) to ensure alignment with national violence prevention agendas.

To have an understanding of the requirements of health and safety legislation, codes of practice and standards to ensure the Health Board meets it legal requirements.

To act independently, decisively and effectively, managing own workload.

To deliver timely plans that can be delivered across the Health Board.

To effectively and appropriately deal with criticism, challenging behaviour and situations.

To review own working practices in order to develop more effective ways of working.

The post holder will be expected to prioritise own workload, set objectives, and manage projects in line with organisational and statutory requirements, under the supervision of the Deputy Head of Violence Prevention & Reduction.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Qualifications and Knowledge

Essential

• Knowledge of specific area, acquired through degree or equivalent demonstrable knowledge and experience, plus further project management knowledge to post graduate diploma level equivalent
• Evidence of CPD in relation to Violence Prevention and Reduction Leadership or Management Qualification

Desirable

• Working towards or committed to complete Level 4 Award in Violence Prevention and Reduction for Strategic Specialists
• Teaching Qualification e.g. Level 3 Award in Education and Training
• Restrictive Intervention / PMVA / PBM / GSA Training
• Health and Safety Qualification (NEBOSH General Certificate)
• Project Management qualification i.e. PRINCE2, AgilePM etc.

Experience

Essential

• Demonstrable experience of Violence Prevention and Reduction at management level in an organisation of relevant scale and complexity Experience of strategic leadership in working with a range of partner organisations
• Evidence of leading successful Violence Prevention and Reduction Initiatives
• A clear understanding of utilising data and data analysis to form projects and improvement plans
• Experience in the development and delivery of training programmes
• Substantive experiences of the criminal justice process with enforcement agencies including victim/witness support and attendance in court
• Experience of delivering audits and inspections
• Project management resulting in demonstrable outcomes
• Experience of positive change management within a large and complex organisation
• Demonstrable success in building, leading, motivating teams and a s a highly effective people manager

Desirable

• Understanding of secure by design and crime prevention
• Experience of working in/or with the NHS
• Experience of working collaboratively across organisational and professional boundaries
• Experience of working clinically in patient care roles
• Experience of developing, implementing and monitoring strategies and policies

Knowledge & Skills

Essential

• Understanding of relevant legislation, codes or practice and standards for health and safety and specifically to violence prevention & reduction
• Excellent interpersonal skills
• Effective negotiator to achieve required outcomes in a complex environment
• Excellent numerical and analytical skills
• Excellent written and verbal communication skills
• Able to work under pressure and balance competing priorities
• Able to deliver to deadlines and work on own initiative
• Proficient in all aspects of Microsoft Office
• Able to motivate and lead staff
• Able to communicate with staff at all levels of the organisation
• Able to write detailed reports
• Able to build good working relationships with the Management Services, Police and other outside agencies
• Able to lead and influence to change management in complex systems and organisations
• Able to interact with the general public appropriately and patiently and to have an awareness and respect of cultural diversity

Desirable

• Knowledge of Public Sector/NHS structures, relationships and challenges
• Capable of leading meetings, setting objectives, encouraging contributions and ensuring decisions are made and communicated
• Ability to speak Welsh

Personal Attributes

Essential

• Able to apply creative thought to problem solving
• Energetic, determined and focussed
• Credible among colleagues
• Demonstrate resilience, stamina and reliability
• Ability to demonstrate skills in diplomacy and tact
• Ability to provide information in a helpful and polite manner
• Good Physical Health
• Ability to concentrate for long periods of time

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).