Aneurin Bevan University Health Board

Team Admin

The closing date is 17 November 2025

Job summary

is responsible f or the provision of a reception/ front house service, ensuring thattelephone calls, correspondence and direct contacts with clients and other internal or externalagencies are dealt with in an appropriate, efficient and professional manner, using judgement anddiscretion where necessary and ref erring complex matters to relevant senior members of staff .They are also responsible f or the development, implementation and maintenance of of f icepractices and procedures to ensure that all non-clinical requirements of the team are met. Thispost is vital in providing a cost-effective, person-centred service.

Main duties of the job

is responsible f or the provision of a reception/ front house service, ensuring thattelephone calls, correspondence and direct contacts with clients and other internal or externalagencies are dealt with in an appropriate, efficient and professional manner, using judgement anddiscretion where necessary and ref erring complex matters to relevant senior members of staff .

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Details

Date posted

04 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

040-AC262-1125

Job locations

Hywel Dda

Regents Way

Chepstow

NP16 5BY


Job description

Job responsibilities

Inputting accurate patient information onto various databases. Supporting the local team with administrative duties. Typing of patient letters, reports assessments. Minute taking for team meetings.

To be the first point of contact for some patients who may be distressed. Cross cover for administrative staff of various grades in their absence. Other duties as required and dependant on the needs of the service.

Job description

Job responsibilities

Inputting accurate patient information onto various databases. Supporting the local team with administrative duties. Typing of patient letters, reports assessments. Minute taking for team meetings.

To be the first point of contact for some patients who may be distressed. Cross cover for administrative staff of various grades in their absence. Other duties as required and dependant on the needs of the service.

Person Specification

Experience

Essential

  • Sufficient experience

Desirable

  • grade c

Skills

Essential

  • experience in admin role

Desirable

  • good written and verbal communication skill
Person Specification

Experience

Essential

  • Sufficient experience

Desirable

  • grade c

Skills

Essential

  • experience in admin role

Desirable

  • good written and verbal communication skill

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Hywel Dda

Regents Way

Chepstow

NP16 5BY


Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Hywel Dda

Regents Way

Chepstow

NP16 5BY


Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Manager

Liz Lawrence

liz.lawrence@wales.nhs.uk

01291636700

Details

Date posted

04 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

040-AC262-1125

Job locations

Hywel Dda

Regents Way

Chepstow

NP16 5BY


Supporting documents

Privacy notice

Aneurin Bevan University Health Board's privacy notice (opens in a new tab)