Job summary
An exciting opportunity has arisen within Aneurin Bevan University Health Board's Primary Care Contracting Team. We are seeking a highly motivated Band 5 Contract Support Manager to join our Contracting Team on a fixed term contract for 6 months as part of a job sharing role, supporting the delivery of Primary Care services across the Health Board, with a lead in GMS.
As the Primary Care Contract Support Manager, you will play a key role in delivering safe, effective, and patient-centred primary care services. You will support a broad agenda focused on service improvement and robust contract management.
The successful candidate will have extensive experience working within Primary Care, with the ability to work both independently and collaboratively as part of a dynamic team. Excellent interpersonal and problem-solving skills are essential, along with a flexible and proactive approach to managing challenges.
Main duties of the job
Planning, developing, implementing and monitoring Primary Care Contracts for the ABUHB incorporating NHS guidance and policies/strategic direction in Wales.
Managing the Primary Care Contracts, including variations and performance management.
Contributing to the development and implementation of service specification.
Contributing to the developing, implementing and monitoring the Primary Care Strategies, ensuring that they meet the needs of our population and improve access.
Assisting with the management of the Primary Care budgets including contractor's fees and allowances.
Ensuring that knowledge of legislation and regulation relating to Primary Care professions is kept updated.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
This post is fixed term/secondment for 6 months from start date, to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
About us
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The post holder will work as part of a dynamic team in the development and delivery of effective commissioning of primary care contracts across ABUHBin accordance with local and national commissioning strategies and priorities.
This is a key management role with responsibility for supporting a wide ranging agenda through the delivery of patient-centred, safe, effective primary healthcare services across ABUHB.
The post holder will support the Primary Care Contracting Team with the delivery, contract management and long term strategic planning of Primary Care services across ABUHB and also support service delivery within the Prison. They will also support the Primary Care Contracting Team in taking forward the strategic agenda for the Health Board.
The post holder will be responsible for collaborating and negotiating with contractors, service providers to identify and achieve service development and improvement, evaluating through performance management and manage the delivery of specific plans and projects to meet the healthcare needs of the local population
The post holder will act as the day-to-day contact for resolving contract management issues that arise within primary care. This will involve providing and receiving complex, sensitive or contentious information where there are barriers to understanding or acceptance, which are overcome using developed interpersonal and communication skills. The post holder will demonstrate appropriate analytical ability, comprehension skills, intellectual capacity and knowledge of relevant contract/legislation, regulatory frameworks, performance management, clinical governance and financial arrangements across Primary Care Contract services
This will include;
Planning, developing, implementing and monitoring Primary Care Contracts for the ABUHB incorporating NHS guidance and policies/strategic direction in Wales.
Managing the Primary Care Contracts, including variations and performance management.
Contributing to the development and implementation of service specification.
Contributing to the developing, implementing and monitoring the Primary Care Strategies, ensuring that they meet the needs of our population and improve access.
Assisting with the management of the Primary Care budgets including contractors fees and allowances.
Ensuring that knowledge of legislation and regulation relating to Primary Care professions is kept updated.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The post holder will work as part of a dynamic team in the development and delivery of effective commissioning of primary care contracts across ABUHBin accordance with local and national commissioning strategies and priorities.
This is a key management role with responsibility for supporting a wide ranging agenda through the delivery of patient-centred, safe, effective primary healthcare services across ABUHB.
The post holder will support the Primary Care Contracting Team with the delivery, contract management and long term strategic planning of Primary Care services across ABUHB and also support service delivery within the Prison. They will also support the Primary Care Contracting Team in taking forward the strategic agenda for the Health Board.
The post holder will be responsible for collaborating and negotiating with contractors, service providers to identify and achieve service development and improvement, evaluating through performance management and manage the delivery of specific plans and projects to meet the healthcare needs of the local population
The post holder will act as the day-to-day contact for resolving contract management issues that arise within primary care. This will involve providing and receiving complex, sensitive or contentious information where there are barriers to understanding or acceptance, which are overcome using developed interpersonal and communication skills. The post holder will demonstrate appropriate analytical ability, comprehension skills, intellectual capacity and knowledge of relevant contract/legislation, regulatory frameworks, performance management, clinical governance and financial arrangements across Primary Care Contract services
This will include;
Planning, developing, implementing and monitoring Primary Care Contracts for the ABUHB incorporating NHS guidance and policies/strategic direction in Wales.
Managing the Primary Care Contracts, including variations and performance management.
Contributing to the development and implementation of service specification.
Contributing to the developing, implementing and monitoring the Primary Care Strategies, ensuring that they meet the needs of our population and improve access.
Assisting with the management of the Primary Care budgets including contractors fees and allowances.
Ensuring that knowledge of legislation and regulation relating to Primary Care professions is kept updated.
Person Specification
Qualifications & Experience
Essential
- Educated to Degree level or equivalent knowledge and experience to post graduate diploma level.
- Evidence of continued professional development.
- Excellent oral and written communication skills.
- Ability to think laterally, prioritise effectively and to present effectively to groups.
- Ability to communicate well with all levels of staff and patients.
- Capacity to think strategically and have ability to analyse and solve complex problems.
- An ability to prioritise work and manage competing demands.
- Ability to work on own initiative and as part of a team.
- Excellent skills at partnership working.
- Effective interpersonal and negotiation skills.
- Effective analytical and interpretation skills
- Ability to analyse and solve complex problems.
- Effective organisation and time management skills
- Effective performance management and numeracy skills.
- Ability to apply national contractual regulations to local setting in the interest of local patient.
- Ability to represent ABUHB
- Able to deal with confidential and sensitive information.
- Flexible and adaptable approach to work.
- Able to prioritise work and work to deadlines.
- Able to work effectively against a backdrop of change and uncertainty.
- Knowledge & Understanding of national policy and contractual regulations for all Primary Care contracts.
- Working knowledge and understanding of Data Protection and Freedom of Information Acts and Caldicott Guidelines.
- Understand fully the meaning and application of confidentiality
- Knowledge & Understanding of database administration
- Can work effectively with people with diverse skills, abilities and experience.
- Commitment to team-working
- Ability to travel between sites and to external meetings
- Significant experience of working in in a contractual/commissioning environment, including performance management of contractors.
- Experience of IT systems i.e. MS 365 package
- Experience of developing and implementing new and complex services, plans and business cases.
- Evidence of ability to contribute to strategy development and implementation, which may impact across the organisation.
- Experience of providing and receiving complex, sensitive and contentious information.
- Experience in consultation and negotiation with primary care contractors.
- Experience of managing resources well and ensuring services are delivered.
- An ability to interpret legislation and national guidance.
- Experience of working in partnership with other organisations.
- Experience and an ability to prepare and present (both written and orally) detailed reports to groups of people.
- Experience of training staff in specialist issues
Desirable
- IQT Bronze
- Substantial experience in NHS.
- Experience of using computerised systems including oracle or be willing to be trained. Minimum of 3 years experience of working within Primary Care Sector.
- Welsh Speaker
Person Specification
Qualifications & Experience
Essential
- Educated to Degree level or equivalent knowledge and experience to post graduate diploma level.
- Evidence of continued professional development.
- Excellent oral and written communication skills.
- Ability to think laterally, prioritise effectively and to present effectively to groups.
- Ability to communicate well with all levels of staff and patients.
- Capacity to think strategically and have ability to analyse and solve complex problems.
- An ability to prioritise work and manage competing demands.
- Ability to work on own initiative and as part of a team.
- Excellent skills at partnership working.
- Effective interpersonal and negotiation skills.
- Effective analytical and interpretation skills
- Ability to analyse and solve complex problems.
- Effective organisation and time management skills
- Effective performance management and numeracy skills.
- Ability to apply national contractual regulations to local setting in the interest of local patient.
- Ability to represent ABUHB
- Able to deal with confidential and sensitive information.
- Flexible and adaptable approach to work.
- Able to prioritise work and work to deadlines.
- Able to work effectively against a backdrop of change and uncertainty.
- Knowledge & Understanding of national policy and contractual regulations for all Primary Care contracts.
- Working knowledge and understanding of Data Protection and Freedom of Information Acts and Caldicott Guidelines.
- Understand fully the meaning and application of confidentiality
- Knowledge & Understanding of database administration
- Can work effectively with people with diverse skills, abilities and experience.
- Commitment to team-working
- Ability to travel between sites and to external meetings
- Significant experience of working in in a contractual/commissioning environment, including performance management of contractors.
- Experience of IT systems i.e. MS 365 package
- Experience of developing and implementing new and complex services, plans and business cases.
- Evidence of ability to contribute to strategy development and implementation, which may impact across the organisation.
- Experience of providing and receiving complex, sensitive and contentious information.
- Experience in consultation and negotiation with primary care contractors.
- Experience of managing resources well and ensuring services are delivered.
- An ability to interpret legislation and national guidance.
- Experience of working in partnership with other organisations.
- Experience and an ability to prepare and present (both written and orally) detailed reports to groups of people.
- Experience of training staff in specialist issues
Desirable
- IQT Bronze
- Substantial experience in NHS.
- Experience of using computerised systems including oracle or be willing to be trained. Minimum of 3 years experience of working within Primary Care Sector.
- Welsh Speaker
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
