Job summary
An exciting opportunity has arisen for a highly organised and motivated Business Support Manager to join the Surgery Division within Aneurin Bevan University Health Board.
Reporting to the Service Transformation Manager, this post will play a key role in supporting the Divisional Management Team to deliver both operational and transformation priorities across a range of surgical and outpatient specialties.
The post holder will provide comprehensive business, project and administrative support to ensure the effective coordination, monitoring and delivery of divisional objectives. They will support performance reporting, governance arrangements, business case development and service improvement projects, working collaboratively with clinical and managerial colleagues across the Division.
This is an excellent opportunity for someone who enjoys variety, problem-solving and teamwork, and who is keen to develop experience in operational management and service transformation in a dynamic healthcare environment.
Main duties of the job
Provide high-quality business and project support to the Divisional Management Team.
Coordinate Divisional governance meetings, including preparing agendas, papers and action logs.
Produce reports, performance dashboards and presentations to support divisional decision-making.
Support the development of business cases, service improvement initiatives and workforce or financial plans.
Manage and maintain Divisional documentation, including Standard Operating Procedures and Terms of Reference.
Work closely with Operational Managers, Clinicians and Corporate Colleagues to drive forward transformation and efficiency improvements.
Support procurement and budget management processes, ensuring compliance with Health Board policies.
The post holder will need to demonstrate flexibility, excellent communication skills and the ability to manage competing priorities while maintaining attention to detail.
This post is fixed term / secondment for 12 months from start date to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Education and Qualifications
Essential
- Educated to degree or equivalent or significant direct experience
- Working knowledge of Microsoft Office applications, particularly MS Word, Excel, Outlook, PowerPoint
Desirable
- Project Management experience / qualification
Experience
Essential
- Extensive secretarial / administrative experience
- Experience of establishing and maintaining complex office systems
- Working experience of dealing with Board members and/or senior managers understanding the necessity to act in a pleasant and courteous manner whilst working effectively with others
Desirable
- Implementing change and change management, Performance management and Human resources
Skills
Essential
- Excellent communication skills and ability to communicate well with staff at all levels; confidence to communicate effectively at levels involving director and senior executive levels
- Excellent organisational skills Confident in providing, receiving and dealing with complex, sensitive or confidential information
- Ability to negotiate with a diverse range of people across the whole Health Board and externally considering and overcoming barriers to communication to improve consistency in the understanding of complex information.
- Ability to work on own initiative, autonomously and as part of a team at a variety of different levels and to prioritise work load to achieve deadlines
- Minute taking and good people management skills Excellent verbal and written skills
Desirable
Person Specification
Education and Qualifications
Essential
- Educated to degree or equivalent or significant direct experience
- Working knowledge of Microsoft Office applications, particularly MS Word, Excel, Outlook, PowerPoint
Desirable
- Project Management experience / qualification
Experience
Essential
- Extensive secretarial / administrative experience
- Experience of establishing and maintaining complex office systems
- Working experience of dealing with Board members and/or senior managers understanding the necessity to act in a pleasant and courteous manner whilst working effectively with others
Desirable
- Implementing change and change management, Performance management and Human resources
Skills
Essential
- Excellent communication skills and ability to communicate well with staff at all levels; confidence to communicate effectively at levels involving director and senior executive levels
- Excellent organisational skills Confident in providing, receiving and dealing with complex, sensitive or confidential information
- Ability to negotiate with a diverse range of people across the whole Health Board and externally considering and overcoming barriers to communication to improve consistency in the understanding of complex information.
- Ability to work on own initiative, autonomously and as part of a team at a variety of different levels and to prioritise work load to achieve deadlines
- Minute taking and good people management skills Excellent verbal and written skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
