Job summary
Health Care Support Worker - Learning Disabilities (Primary Care)Location: Across Aneurin Bevan University Health BoardBand: 3 Contract: Fixed Term until 31/03/2026 Hours: 37.5
We are seeking a compassionate and motivated Health Care Support Worker (HCSW) to join our dynamic Learning Disability Primary Care team. You will support registered nurses in delivering high-quality, evidence-based care to individuals with a learning disability across GP practices, nurse-led clinics, and health promotion initiatives.
Key Responsibilities:
- Assist in improving access to healthcare and reducing health inequalities.
- Support the delivery and quality of annual health checks.
- Promote and implement reasonable adjustments in primary care settings.
- Work within defined clinical competencies and protocols under nurse supervision.
Requirements:
- NVQ/QCF/CQFW Level 3 in Health or Social Care.
- Experience working with individuals with learning disabilities is desirable.
- Strong communication, IT, and documentation skills.
- Commitment to patient safety and confidentiality.
Join us in making a real difference in the lives of people with learning disabilities across Gwent.
Main duties of the job
- Support Identification & Record-Keeping: Assist in identifying individuals with a learning disability and maintaining accurate LD registers.
- Health Screening & Pre-Check Support: Gather relevant health information and conduct screening under indirect supervision of a registered nurse.
- Clinical Support: Aid in assessing and managing patients' healthcare needs in primary care settings, including direct care tasks like phlebotomy, ECGs, and observations.
- Reasonable Adjustments: Help primary care services implement adjustments to improve accessibility for individuals with LD.
- Training & Education: Support delivery of training to primary care staff, carers, and individuals with LD on healthcare needs.
- Accessible Information: Contribute to the development and sharing of easy-read health materials.
- Monitoring & Reporting: Recognise normal clinical parameters and report abnormalities to the registered nurse.
- Documentation & IT: Maintain accurate written and electronic records in line with ABUHB policies.
- Health Promotion: Encourage self-care and illness prevention, respecting patient preferences.
- Teamwork & Communication: Work collaboratively across multiple primary care sites, maintaining professional relationships with patients and colleagues.
About us
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- NVQ Level 3 in Health and Social Care or equivalent demonstrable knowledge and experience Good standard of general education including GCSEs (or equivalent) in English and Maths Understanding of learning disabilities and the health inequalities experienced by this population Knowledge of person-centred care and the importance of reasonable adjustments safeguarding, and professional boundaries
Desirable
- Additional qualifications related to learning disability, healthcare, or communication (e.g., Makaton, Easy Read, LD awareness). Awareness of the Mental Capacity Act and its application Familiarity with accessible communication methods and tools Understanding of primary and secondary healthcare pathways and the role of liaison services Positive Behaviour Management (PBM) technique
Experience
Essential
- Experience of working with individuals with a learning disability or other vulnerable groups Experience providing care or support in a healthcare, social care, or community setting Experience working as part of a team
Desirable
- Experience supporting individuals in acute or hospital environments Experience delivering or supporting training or health education sessions Experience collecting and inputting data for reports or audits
Skills
Essential
- Excellent communication and interpersonal skills, including the ability to adapt communication to individual needs Ability to work independently within defined boundaries Good organisational and time management skills Competent in using basic IT systems (e.g., email, data entry, Microsoft Excel/Word) Compassionate, empathetic, and non-judgemental Committed to promoting inclusion, equality, and the rights of people with a learning disability Flexible and adaptable approach to changing demands Willingness to learn and participate in further training and development
Desirable
- Skills in preparing accessible resources (e.g., Easy Read materials) Ability to produce basic graphs or summaries from data Enthusiastic about service improvement and innovation Ability to advocate for service users within a multi-disciplinary setting Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Person Specification
Qualifications
Essential
- NVQ Level 3 in Health and Social Care or equivalent demonstrable knowledge and experience Good standard of general education including GCSEs (or equivalent) in English and Maths Understanding of learning disabilities and the health inequalities experienced by this population Knowledge of person-centred care and the importance of reasonable adjustments safeguarding, and professional boundaries
Desirable
- Additional qualifications related to learning disability, healthcare, or communication (e.g., Makaton, Easy Read, LD awareness). Awareness of the Mental Capacity Act and its application Familiarity with accessible communication methods and tools Understanding of primary and secondary healthcare pathways and the role of liaison services Positive Behaviour Management (PBM) technique
Experience
Essential
- Experience of working with individuals with a learning disability or other vulnerable groups Experience providing care or support in a healthcare, social care, or community setting Experience working as part of a team
Desirable
- Experience supporting individuals in acute or hospital environments Experience delivering or supporting training or health education sessions Experience collecting and inputting data for reports or audits
Skills
Essential
- Excellent communication and interpersonal skills, including the ability to adapt communication to individual needs Ability to work independently within defined boundaries Good organisational and time management skills Competent in using basic IT systems (e.g., email, data entry, Microsoft Excel/Word) Compassionate, empathetic, and non-judgemental Committed to promoting inclusion, equality, and the rights of people with a learning disability Flexible and adaptable approach to changing demands Willingness to learn and participate in further training and development
Desirable
- Skills in preparing accessible resources (e.g., Easy Read materials) Ability to produce basic graphs or summaries from data Enthusiastic about service improvement and innovation Ability to advocate for service users within a multi-disciplinary setting Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
