Aneurin Bevan University Health Board

Ward Clerk C4 Respiratory GUH

The closing date is 19 August 2025

Job summary

This role requires a motivated individual who can use initiative, manage their time and work well in the team. The role requires a flexible approach, therefore requires a calm individual whom can cope under pressure. This opportunity is for someone who can provide clerical and administration support to the team and customer care to patients and visitors. An individual with excellent communication skills is essential. A person who can work on own initiative and as part of a team to provide an environment that focuses on the patient and their experience maintaining confidentiality at all times.

Whilst experience in a range of I.T. systems such as Symphony, Clinical Workstation (CWS) and MYRDDIN is beneficial, full training will be given.

Main duties of the job

The post holder will provide an efficient, caring and quality reception and clerical service within C4 Respiratory at The Grange University Hospital. The post holder work along side various healthcare professionals covering Monday to Friday office working hours (08:30-16:30 approximately).

The post holder will be responsible for accurate maintenance of various records alongside other general administrative and clerical duties. This role involves a great deal of liaison with nursing and medical staff, other staff members across all areas within the Health Board and a high degree of patient contact. The postholder must have the ability to pay attention to detail.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Details

Date posted

14 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

040-AC301-0825

Job locations

The Grange University Hospital

Caerleon Road

Llanfrecfa, Cwmbran

NP44 8YN


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Knowledge and Skills

Essential

  • Good standard of education
  • Business Administration level 2 NVQ or equivalent demonstrable knowledge/experience
  • Good Communication Skills
  • Able to communicate with all levels of multi-disciplinary teams
  • Ability to use initiative and meet deadlines
  • Polite and professional telephone manner
  • Ability to develop good and effective employee relationships
  • Ability to perform well under pressure
  • Ability to work flexibly either as part of a team or using own initiative
  • Previous clerical experience or similar
  • Knowledge of I.T. systems
  • Flexible to the needs of the service
  • Demonstrate a commitment to achieving high quality standards of work
  • Accurate and methodical in all aspects of work
  • Willingness to work under direction but also a self starter
  • Ability to work under pressure

Desirable

  • Experience working with data systems - Symphony, CWS or WPAS
  • Ability to speak Welsh

Other

Essential

  • Communication
Person Specification

Knowledge and Skills

Essential

  • Good standard of education
  • Business Administration level 2 NVQ or equivalent demonstrable knowledge/experience
  • Good Communication Skills
  • Able to communicate with all levels of multi-disciplinary teams
  • Ability to use initiative and meet deadlines
  • Polite and professional telephone manner
  • Ability to develop good and effective employee relationships
  • Ability to perform well under pressure
  • Ability to work flexibly either as part of a team or using own initiative
  • Previous clerical experience or similar
  • Knowledge of I.T. systems
  • Flexible to the needs of the service
  • Demonstrate a commitment to achieving high quality standards of work
  • Accurate and methodical in all aspects of work
  • Willingness to work under direction but also a self starter
  • Ability to work under pressure

Desirable

  • Experience working with data systems - Symphony, CWS or WPAS
  • Ability to speak Welsh

Other

Essential

  • Communication

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

The Grange University Hospital

Caerleon Road

Llanfrecfa, Cwmbran

NP44 8YN


Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Aneurin Bevan University Health Board

Address

The Grange University Hospital

Caerleon Road

Llanfrecfa, Cwmbran

NP44 8YN


Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Lynsey Rees

Lynsey.rees2@wales.nhs.uk

01633493199

Details

Date posted

14 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

040-AC301-0825

Job locations

The Grange University Hospital

Caerleon Road

Llanfrecfa, Cwmbran

NP44 8YN


Supporting documents

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