Job summary
We wish to recruit an Administrative Assistant to join the SPACE Wellbeing Service in Gwent. The post available is for 30 hours of which 22.5 hours will be based in Blaenau Gwent and then supporting the Gwent SPACE Wellbeing service as needed.
It is a very busy but friendly and supportive team and we need someone who is able to support us with the service that we provide for children and young people's emotional and mental health wellbeing.
Main duties of the job
You need to be well organised and practical and must have:
- excellent verbal and written communication skills
- excellent keyboard skills and excellent IT skills with the ability to use all Microsoft packages with confidence
- experience of an office / reception environment is desirable as is a calm, patient and polite telephone manner
- be able to work to deadlines
- be interested in the well being of children and young people
- be able to work on your own initiative when the need arises
About us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
- To act as a point of contact for the SPACE Wellbeing Service dealing with families and professionals enquiries. This can include telephone and email enquiries.
- Maintain and administer referrals.
- To ensure all messages are accurately recorded.
- To provide administrative support including word processing, typing, filing and photocopying etc.
- To attend meetings, record accurate minutes, type and distribute as required.
- To carry out confidential duties for the SPACE Wellbeing Co-Ordinator.
- To screen telephone messages and requests for information prioritising and referring on to appropriate staff as required.
- To maintain the confidential storage of all children or young peoples related information and documentation.
- To maintain all equipment and stationery requirements for the SPACE Wellbeing service.
Job description
Job responsibilities
- To act as a point of contact for the SPACE Wellbeing Service dealing with families and professionals enquiries. This can include telephone and email enquiries.
- Maintain and administer referrals.
- To ensure all messages are accurately recorded.
- To provide administrative support including word processing, typing, filing and photocopying etc.
- To attend meetings, record accurate minutes, type and distribute as required.
- To carry out confidential duties for the SPACE Wellbeing Co-Ordinator.
- To screen telephone messages and requests for information prioritising and referring on to appropriate staff as required.
- To maintain the confidential storage of all children or young peoples related information and documentation.
- To maintain all equipment and stationery requirements for the SPACE Wellbeing service.
Person Specification
Education
Essential
- Good general education to GCSE level or comparable
- Excellent IT skills including using word processing and spreadsheets
Experience
Essential
- Previous experience of working within an administrative setting
Desirable
- Previous experience of working within a healthcare setting
Knowledge & Understanding
Essential
- Understanding of the SPACE Wellbeing service
Skills & Attributes
Essential
- Evidence of good written communication
- Good verbal communication over telephone
Desirable
- The ability to speak Welsh or willingness to learn
Person Specification
Education
Essential
- Good general education to GCSE level or comparable
- Excellent IT skills including using word processing and spreadsheets
Experience
Essential
- Previous experience of working within an administrative setting
Desirable
- Previous experience of working within a healthcare setting
Knowledge & Understanding
Essential
- Understanding of the SPACE Wellbeing service
Skills & Attributes
Essential
- Evidence of good written communication
- Good verbal communication over telephone
Desirable
- The ability to speak Welsh or willingness to learn
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
