Ward Clerk

Job summary

We are looking for a motivated ward clerk to join us within the Ophthalmology Team at the Royal Gwent Hospital.

You will be expected to demonstrate excellent organisational skills and be flexible and adaptable in your approach to work.

You must be able to work on your own initiative, use tact and diplomacy where appropriate and possess excellent communication skills as well as adhere to all confidentiality and information governance standards.

Knowledge of hospital systems would be beneficial although full training will be given to the successful candidate.

English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

• To ensure an efficient and effective administration service to the ward clinical staff
• Assist the staff in administrative duties relating to the management of the ward e.g., acting on telephone messages / photocopying case notes for patient transfers etc.
• Prepare case notes / collate investigation results and file appropriately when they have been signed by medical staff.
• Ensure accurate 'receiving in' and 'passing on' of case notes.

• Prioritise workload and adjust according to needs.
• Collect and deliver item to the above as required. File reports and notes in liaison with nursing team
• Followpolicies and procedures and works within standard guidelines.
• Provide basic and accurate information in-person and via phone/email
• To maintain good communication with staff other professional colleagues, patients and patients' relatives, maintaining confidentiality at all times.
• Answer telephone enquiries in an appropriate manner, convey messages and refer to nursing staff where applicable.
• Liaise with other members of all relevant departments as appropriate.
• Ensure that the ward stationary stocks are kept at the agreed levels.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.