Urology Outpatient / Scheduling Clerk

Job summary

The Urology service is currently looking to appoint an enthusiastic, motivated person to join our team to support the outpatient booking team in the delivery of key services and cancer targets within the Surgery Division.

The post holder will provide a comprehensive booking support service to consultant and junior medical staff within the service. This will include organising, planning and prioritising tasks and workload.

As a service, it is vitally important in that we provide a high quality service to patients, therefore if you are interested in joining a highly motivated team - it would be great to hear from you.

Additionally, we are looking to appoint a Scheduling clerk to become part of our busy team.

The post holder will be responsible for ensuring all protocols are adhered to and undertake appropriate action in necessary adhering to RTTrules.

The post holder will plan, prioritise and organise theatre and lists, taking into account such matters as pre-assessment fitness, availability ofequipment, clinicians, case mixes, etc. You must possess the ability to adjust accordingly in line with any changes, and to manage your own workload to defined departmental policies and procedures. A manager will be available for reference when required.

Each scheduler deals with a large volume of individual theatre and clinic lists, making the appropriate allocation of patients within definedtimescales.

Job descriptions for both jobs are attached. You need only apply once.

Main duties of the job

Ensure cancer targets are achieved

Ensure patients are prevented from breaching targets

Clinic / theatre capacity is utilised and cancellations are kept to a minimum

Regular communication with the Team Leader and Urology consultants and clinical nursing team.

All appointments are booked within internal and national targets, including RTT and 'Treat in Turn'

Patient focused booking and direct patient booking are utilised to increase utilisation and reduce DNA rates

Ensure an efficient telephone service is maintained

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.