Health Records Clerk- Band 2- RW

Job summary

An exciting opportunity has arisen within The Digitised Health Records Services to be part of the team based at either Online House, Cleppa Park in Newport or Nevill Hall Hospital in Abergavenny. This is a busy but supportive team, and we are looking for individuals who have:

Excellent communication skills

Excellent organisational skills

Excellent attention to detail

Flexibility in working practices

The ability to work as a team

The ability to work under pressure and to deadline

Our goal is to ensure the availability of the Health Record to support the journey towards the digitisation of patient records. Digitised Health records play a vital part in patient care, and you will be part of a team who ensure the availability of the patient record, supporting Healthcare professionals caring for the patient.

We can offer varied working schedules to suit your lifestyle and can offer many training and development opportunities to progress your career within this service.

If you would like to be part of our team and believe you can help us achieve our aims, then this is the place for you.

Main duties of the job

To provide a quality clerical service to the Health Records departments and customers.

To provide a high standard of customer service to patients and other Health Board staff in a range of departments including Receptions and other Health Records departments such as Library Services, Referrals and Inpatients and Clinic preparation.

Provide high quality administrative service to patients, doctors, and colleagues by being the first point of contact for patients as an Outpatient reception desk. Greet patients and arrive and update their details on our Patient Administration system, as well as completing the outcome of their appointment once provided by the clinician.

Provide high quality administrative duties including filing/retrieving patient records, inputting data onto our Patient Administration system such as updating patient demographics/tracking of physical health records and supporting the progression of digitisation of patient records by preparing and scanning patient documentation to our Clinical Workstation system which allows clinicians and other colleagues to access information electronically in a timely and efficient manner.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.