Job summary
The Business Support Manager will form an integral part of the PCMHSS Leadership structure supporting quality, patient safety and experience, service development and service improvement.
The successful candidate will join a friendly and compassionate department who are motivated to provide the best possible care to adults seeking assessment psychological care and support. The Business Support Manager will help us achieve this aim through Administration Line Management, and by supporting core processes, attending to information governance and data quality as well as monitoring patient experience.
Main duties of the job
The role will include:
Providing advice and guidance to ensure effective planning, service development and project management.
Monitoring of quality indicators
Supporting and embedding audit
Collection, analysis and presentation of performance data
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Please see JD for main duties and responsibilities these include:
Providing project management for the PCMHSS Directorate
Providing leadership for our Administration Team
Leading on audit and implementing service improvement projects
Liaising with the wider directorate and Division
Preparing reports on performance data
Preparing data and evidence to support business cases
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Please see JD for main duties and responsibilities these include:
Providing project management for the PCMHSS Directorate
Providing leadership for our Administration Team
Leading on audit and implementing service improvement projects
Liaising with the wider directorate and Division
Preparing reports on performance data
Preparing data and evidence to support business cases
Person Specification
Qualifications
Essential
- Relevant degree or equivalent demonstrable knowledge and experience
- Project management qualification or experience commensurate to the same
Experience
Essential
- Experience of working within a management structure and supporting clinical teams and departments
- Understanding of the quality, patient safety and experience agenda
- Experience and evidence of analysing, interpreting and presenting complex information
- Experience of leading on projects
Desirable
- Experience of using health board systems
Person Specification
Qualifications
Essential
- Relevant degree or equivalent demonstrable knowledge and experience
- Project management qualification or experience commensurate to the same
Experience
Essential
- Experience of working within a management structure and supporting clinical teams and departments
- Understanding of the quality, patient safety and experience agenda
- Experience and evidence of analysing, interpreting and presenting complex information
- Experience of leading on projects
Desirable
- Experience of using health board systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
