Patient Scheduler

Aneurin Bevan University Health Board

Information:

This job is now closed

Job summary

The post holder is responsible for ensuring the collection, collation and data entry of patient and staffing capacity to assist the team manager in the effective scheduling of patient care. They are also responsible for the providing and co-ordination of all supporting administrative and secretarial duties for the Clinical Nursing team including liaising with external partners and multi-agency teams.

Knowledge of administrative procedures and systems, some of which are nonroutine, and non-routine activities such as answering queries, progress chasing, task related problem solving, acquired through experience and training to Vocational Level 3 or equivalent demonstrable experience.

Main duties of the job

1 x part time clerical posts to support one of our Community Nursing Teams.

The administrative assistant plays a key and pivotal role within each community nursing team, ensuring the co-ordination of the background work to facilitate the nurses undertaking their nursing tasks and patient care.

The ability to maintain a calm approach in busy and sometimes stressful situations will be essential. Excellent communication skills and a kind telephone manner is required as will be frequently dealing directly with patients.

This is a busy but hugely enjoyable role, which rarely become available. If you would like to become part of our team or find out more about the role please contact us on the number below for an informal chat.

Hours required are Monday - Friday 5 hours each morning.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Date posted

05 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£23,159 to £24,701 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

040-AC586-1023

Job locations

South East District Nursing Team

Victoria House, Corporation Road

Newport

NP19 0BH


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Experience

Essential

  • Keyboard competence
  • Previous administrative experience

Desirable

  • Ability to understand or speak Welsh

Knowledge

Essential

  • Knowledge of a range of software
  • Understanding of some patient conditions and nursing terminology

Skills

Essential

  • IT experience
  • Communication Skills

Desirable

  • Understanding of confidentiality
  • Understanding of Malinko
Person Specification

Experience

Essential

  • Keyboard competence
  • Previous administrative experience

Desirable

  • Ability to understand or speak Welsh

Knowledge

Essential

  • Knowledge of a range of software
  • Understanding of some patient conditions and nursing terminology

Skills

Essential

  • IT experience
  • Communication Skills

Desirable

  • Understanding of confidentiality
  • Understanding of Malinko

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

South East District Nursing Team

Victoria House, Corporation Road

Newport

NP19 0BH


Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Aneurin Bevan University Health Board

Address

South East District Nursing Team

Victoria House, Corporation Road

Newport

NP19 0BH


Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

For questions about the job, contact:

Senior Nurse

Helen Hayes

helen.hayes2@wales.nhs.uk

07875353980

Date posted

05 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£23,159 to £24,701 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

040-AC586-1023

Job locations

South East District Nursing Team

Victoria House, Corporation Road

Newport

NP19 0BH


Supporting documents

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