Job summary
To provide a quality administrative and clerical service to the e-systems team. Work well within an established team.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
The post holder will work within the standard operating procedures, advice will be available for reference.
About us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
- Maintain strong communication with all members of the e-systems team and health board employees
- Provide assistance and support managers using the various e-systems
- Plan and organise own work to ensure work is undertaken and completed in line with strict payroll deadlines
- Ensure that all deadlines are met in line with project plans
- Carry out a wide range of administrative tasks including Excel and other computer packages
- Processes data into e-systems
- Assist in the preparation of regular reports and updates outlining
- Ensure all required data is readily available in all areas to enable this to be fed into the systems database
- Work with the e-systems team to realise maximum efficiency of the systems
- Be familiar with and adhere to all policies of the University Health Board
- Help support managers and clinical staff to pro-actively tackle any performance issues that may arise during the maintenance of ESR & Health Roster
- Undertake regular training regarding ESR/ Health Roster
- To provide advice and guidance to customers with regards to ESR/ Health Roster
- Ensure an open approach is adopted when dealing with staff concerns regarding ESR/ Health Roster
- Act as a link between e-systems team and end system users
- Act as a source of professional knowledge for ABUHB for ESR/ Health Roster
- To deal with internal/external requests for information in accordance with data protection and statutory policies and procedures.
Support the e-systems Helpdesk in dealing with queries, via the phone and Action Point.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
- Maintain strong communication with all members of the e-systems team and health board employees
- Provide assistance and support managers using the various e-systems
- Plan and organise own work to ensure work is undertaken and completed in line with strict payroll deadlines
- Ensure that all deadlines are met in line with project plans
- Carry out a wide range of administrative tasks including Excel and other computer packages
- Processes data into e-systems
- Assist in the preparation of regular reports and updates outlining
- Ensure all required data is readily available in all areas to enable this to be fed into the systems database
- Work with the e-systems team to realise maximum efficiency of the systems
- Be familiar with and adhere to all policies of the University Health Board
- Help support managers and clinical staff to pro-actively tackle any performance issues that may arise during the maintenance of ESR & Health Roster
- Undertake regular training regarding ESR/ Health Roster
- To provide advice and guidance to customers with regards to ESR/ Health Roster
- Ensure an open approach is adopted when dealing with staff concerns regarding ESR/ Health Roster
- Act as a link between e-systems team and end system users
- Act as a source of professional knowledge for ABUHB for ESR/ Health Roster
- To deal with internal/external requests for information in accordance with data protection and statutory policies and procedures.
Support the e-systems Helpdesk in dealing with queries, via the phone and Action Point.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Achieved grade or relevant experience
Desirable
- Knowledge of Health Board information systems and processes
Experience
Essential
- Previous clerical experience or similar
Skills
Essential
- Customer Service Skills
- Ability to work under pressure
- Standard keyboard skills
Other
Essential
Desirable
- Welsh speaker or willingness to work towards
Person Specification
Qualifications
Essential
- Achieved grade or relevant experience
Desirable
- Knowledge of Health Board information systems and processes
Experience
Essential
- Previous clerical experience or similar
Skills
Essential
- Customer Service Skills
- Ability to work under pressure
- Standard keyboard skills
Other
Essential
Desirable
- Welsh speaker or willingness to work towards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
