Job summary
NHS Wales is undergoing a Digital Transformation programme. Adopting Intelligent Automation is one of many exciting digital changes underway in Wales. The product specialist will be part of a team that delivers automations using Blue Prism Cloud to the health board. Automations must be delivered in a supportive way to operational and clinical service provision and deliver benefits to health board functions, ensuring we realise value from the health board's investment in Blue Prism Cloud.
You will need be an excellent communicator and influencer, allowing you to build and maintain strong relationships within Informatics, and with the wider Health Board as well as play an active role in the adoption of Intelligent Automation across ABUHB and NHS Wales, and work collaboratively with 3rd party suppliers.
As part of this role you may be required to participate in a department on call rota dealing with potential automation incidents.
Main duties of the job
Working as part of the Integration Service under the supervision of the Integration & RPA Managero Lead in supporting and implementing Intelligent Automationo Develop policies and procedures for the RPA Service within the Health Boardo Planning & organising delivery and maintenance of automations within the RPA programme.o Preparing reports and demonstrating compliance, risks and issues to give health board assurance.
About us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
RPA Delivery Plans and organises delivery of automations within the RPA programme. Contributes to the RPA programme, a long term strategic solution which has impact on the whole health board. Ensure knowledge (e.g. SharePoint, published documentation etc.) is reviewed and updated. Identification of risks and issues to the RPA Service. Prepare reports and demonstrate compliance, risks and issues to give health board assurance. Responsible for the proper implementation of the Health Boards RPA Development Standards Responsible for maintaining data integrity, confidentiality and availability through best practice Keeps up to date on legislation and national programme Develops RPA policies and procedures that help deliver effective automations. Communicates detailed technical information relating to Blue Prism Cloud to Informatics Staff Interprets organisational business requirements and translates this into functional requirements within the Blue Prism Cloud product set. Participates in the Informatics Change Advisory Board. Represents Informatics department national meetings Negotiate, motivate and influence teams to achieve effective use of Blue Prism Cloud and its product set. Analyse and communicate complex technical information to non-ICT staff. Effectively manage underpinning external and internal service supplier relationships, to ensure the RPA service requirements are met, and the desired service outcomes deliveredDigital/RPA Technical Knowledge & Skills Highly developed specialist knowledge and expertise of the Blue Prism Cloud product set and its application in organisations. Interprets organisational business requirements and translates this into functional requirements within the Blue Prism Cloud product set. Evidence of Specialist Knowledge of Blue Prism Cloud and its products. Blue Prism Certified Developer or equivalent demonstrable level of experience and knowledge. Analyses highly complex facts and situations relating to automation and interprets user feedback and requirements. Lead on supporting and implementing Intelligent Automation and is an expert in this field. Analyses complex business requirements and seeks methods to improve processes through the use of Intelligent Automation Assesses options and proposes automation solutions, taking the lead where precedent may not exist
RPA Delivery Plans and organises delivery of automations within the RPA programme. Contributes to the RPA programme, a long term strategic solution which has impact on the whole health board. Ensure knowledge (e.g. SharePoint, published documentation etc.) is reviewed and updated. Identification of risks and issues to the RPA Service. Prepare reports and demonstrate compliance, risks and issues to give health board assurance. Responsible for the proper implementation of the Health Boards RPA Development Standards Responsible for maintaining data integrity, confidentiality and availability through best practice Keeps up to date on legislation and national programme Develops RPA policies and procedures that help deliver effective automations. Communicates detailed technical information relating to Blue Prism Cloud to Informatics Staff Interprets organisational business requirements and translates this into functional requirements within the Blue Prism Cloud product set. Participates in the Informatics Change Advisory Board. Represents Informatics department national meetings Negotiate, motivate and influence teams to achieve effective use of Blue Prism Cloud and its product set. Analyse and communicate complex technical information to non-ICT staff. Effectively manage underpinning external and internal service supplier relationships, to ensure the RPA service requirements are met, and the desired service outcomes deliveredDigital/RPA Technical Knowledge & Skills Highly developed specialist knowledge and expertise of the Blue Prism Cloud product set and its application in organisations. Interprets organisational business requirements and translates this into functional requirements within the Blue Prism Cloud product set. Evidence of Specialist Knowledge of Blue Prism Cloud and its products. Blue Prism Certified Developer or equivalent demonstrable level of experience and knowledge. Analyses highly complex facts and situations relating to automation and interprets user feedback and requirements. Lead on supporting and implementing Intelligent Automation and is an expert in this field. Analyses complex business requirements and seeks methods to improve processes through the use of Intelligent Automation Assesses options and proposes automation solutions, taking the lead where precedent may not exist
Job description
Job responsibilities
RPA Delivery Plans and organises delivery of automations within the RPA programme. Contributes to the RPA programme, a long term strategic solution which has impact on the whole health board. Ensure knowledge (e.g. SharePoint, published documentation etc.) is reviewed and updated. Identification of risks and issues to the RPA Service. Prepare reports and demonstrate compliance, risks and issues to give health board assurance. Responsible for the proper implementation of the Health Boards RPA Development Standards Responsible for maintaining data integrity, confidentiality and availability through best practice Keeps up to date on legislation and national programme Develops RPA policies and procedures that help deliver effective automations. Communicates detailed technical information relating to Blue Prism Cloud to Informatics Staff Interprets organisational business requirements and translates this into functional requirements within the Blue Prism Cloud product set. Participates in the Informatics Change Advisory Board. Represents Informatics department national meetings Negotiate, motivate and influence teams to achieve effective use of Blue Prism Cloud and its product set. Analyse and communicate complex technical information to non-ICT staff. Effectively manage underpinning external and internal service supplier relationships, to ensure the RPA service requirements are met, and the desired service outcomes deliveredDigital/RPA Technical Knowledge & Skills Highly developed specialist knowledge and expertise of the Blue Prism Cloud product set and its application in organisations. Interprets organisational business requirements and translates this into functional requirements within the Blue Prism Cloud product set. Evidence of Specialist Knowledge of Blue Prism Cloud and its products. Blue Prism Certified Developer or equivalent demonstrable level of experience and knowledge. Analyses highly complex facts and situations relating to automation and interprets user feedback and requirements. Lead on supporting and implementing Intelligent Automation and is an expert in this field. Analyses complex business requirements and seeks methods to improve processes through the use of Intelligent Automation Assesses options and proposes automation solutions, taking the lead where precedent may not exist
RPA Delivery Plans and organises delivery of automations within the RPA programme. Contributes to the RPA programme, a long term strategic solution which has impact on the whole health board. Ensure knowledge (e.g. SharePoint, published documentation etc.) is reviewed and updated. Identification of risks and issues to the RPA Service. Prepare reports and demonstrate compliance, risks and issues to give health board assurance. Responsible for the proper implementation of the Health Boards RPA Development Standards Responsible for maintaining data integrity, confidentiality and availability through best practice Keeps up to date on legislation and national programme Develops RPA policies and procedures that help deliver effective automations. Communicates detailed technical information relating to Blue Prism Cloud to Informatics Staff Interprets organisational business requirements and translates this into functional requirements within the Blue Prism Cloud product set. Participates in the Informatics Change Advisory Board. Represents Informatics department national meetings Negotiate, motivate and influence teams to achieve effective use of Blue Prism Cloud and its product set. Analyse and communicate complex technical information to non-ICT staff. Effectively manage underpinning external and internal service supplier relationships, to ensure the RPA service requirements are met, and the desired service outcomes deliveredDigital/RPA Technical Knowledge & Skills Highly developed specialist knowledge and expertise of the Blue Prism Cloud product set and its application in organisations. Interprets organisational business requirements and translates this into functional requirements within the Blue Prism Cloud product set. Evidence of Specialist Knowledge of Blue Prism Cloud and its products. Blue Prism Certified Developer or equivalent demonstrable level of experience and knowledge. Analyses highly complex facts and situations relating to automation and interprets user feedback and requirements. Lead on supporting and implementing Intelligent Automation and is an expert in this field. Analyses complex business requirements and seeks methods to improve processes through the use of Intelligent Automation Assesses options and proposes automation solutions, taking the lead where precedent may not exist
Person Specification
Qualifications
Essential
- Educated to Degree level in relevant subject, or equivalent demonstrable level of work experience and knowledge
- Post grad qualifications or equivalent training/experience in the implementation of business change using digital technology.
- Blue Prism Certified Developer or equivalent demonstrable level of experience and knowledge.
- ITIL v3/4 Foundation Certificate
- Evidence of Continued Professional Development
Desirable
- TIL lifecycle qualification in Service Transition
Experience
Essential
- Able to demonstrate significant experience of Intelligent Automation and its application.
- Relevant specialist ITIL knowledge gained through formal training and experience
- Development of technology solutions in a complex ICT environment.
- Presenting and preparing reports to project teams.
- Interpreting user requirements and translating these into functional and non-functional specifications.
Desirable
- Experience of ICT service provision in a health care setting
- Key role in an RPA programme based on Blue Prism Cloud
- Experience of chairing meetings
Skills and Attributes
Essential
- Excellent understanding of the Blue Prism Cloud product set and its capabilities.
- Act as an ambassador for Intelligent Automation.
- Ability to work on own initiative
- Ability to demonstrate a high level of interpersonal skills, demonstrating negotiation and influencing
- Ability to deal with difficult, contentious situations
- Able to describe a future goal or outcome and determine a roadmap to that outcome.
- Enthusiastic, self-motivated, looks for opportunities to improve services, staff and self.
- Ability to communicate with all levels of the organisation.
- Flexible and adaptable to meet all aspects of the work.
- Proactive and dedicated to completing tasks.
Other
Essential
- Must be able to travel within geographical area.
- May be required to work hours flexibly on occasion
- You may be required to work as part of an on call escalation.
Person Specification
Qualifications
Essential
- Educated to Degree level in relevant subject, or equivalent demonstrable level of work experience and knowledge
- Post grad qualifications or equivalent training/experience in the implementation of business change using digital technology.
- Blue Prism Certified Developer or equivalent demonstrable level of experience and knowledge.
- ITIL v3/4 Foundation Certificate
- Evidence of Continued Professional Development
Desirable
- TIL lifecycle qualification in Service Transition
Experience
Essential
- Able to demonstrate significant experience of Intelligent Automation and its application.
- Relevant specialist ITIL knowledge gained through formal training and experience
- Development of technology solutions in a complex ICT environment.
- Presenting and preparing reports to project teams.
- Interpreting user requirements and translating these into functional and non-functional specifications.
Desirable
- Experience of ICT service provision in a health care setting
- Key role in an RPA programme based on Blue Prism Cloud
- Experience of chairing meetings
Skills and Attributes
Essential
- Excellent understanding of the Blue Prism Cloud product set and its capabilities.
- Act as an ambassador for Intelligent Automation.
- Ability to work on own initiative
- Ability to demonstrate a high level of interpersonal skills, demonstrating negotiation and influencing
- Ability to deal with difficult, contentious situations
- Able to describe a future goal or outcome and determine a roadmap to that outcome.
- Enthusiastic, self-motivated, looks for opportunities to improve services, staff and self.
- Ability to communicate with all levels of the organisation.
- Flexible and adaptable to meet all aspects of the work.
- Proactive and dedicated to completing tasks.
Other
Essential
- Must be able to travel within geographical area.
- May be required to work hours flexibly on occasion
- You may be required to work as part of an on call escalation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
