Cardiff and Vale University Health Board

Ophthalmology Medical Secretary

The closing date is 15 April 2026

Job summary

This post is fixed term/secondment for 12 months from start date to meet the needs of the service.

If you are interested applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Ophthalmology are looking to recruit a Medical Secretary (Permanent, Full Time) to work as part of their team at University Hospital of Wales (UHW), Cardiff.

Working in a friendly team, our medical secretaries are an excellent resource within the service, ensuring consultants have all the administrative support they require including but not limited to audio and digital medical correspondence, organising and maintaining clinician diaries, receive and prioritise mail and liaising with patients and appropriate departments/hospitals.

Main duties of the job

To ensure the provision of a comprehensive effective Secretarial Service to the Consultant, working within the Ophthalmology service.

Organise, plan and prioritise tasks and workload on the basis of the above. Assist with the implementation of new administrative and secretarial procedures.

Facilitating admin sessions to discuss waiting list/patient queries etc.

Carry out audio and digital typing duties associated with medical correspondence - approximately 6 clinic sessions a week.

Make and take telephone calls from patients, relatives , general practitioners, optometrists and takes appropriate action

Receives, opens and prioritises consultant and junior staff mail, identifying correspondence for which files, results etc should be obtained for the consultant and junior medical staff.

Ensures all investigation results are readily available for Consultant and junior medical staff and filed in correct case notes/ electronic open eye system.

Assist the medical records team in the co-ordination of the Consultant(s) weekly outpatient clinic(s).

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future

Details

Date posted

08 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,819 to £31,626 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

001-AC115-0426

Job locations

University Hospital Wales

University Hospital Wales

Cardiff

CF14 4XW


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Experience

Essential

  • Sufficient experience as medical secretary
  • Knowledge of a wide range of secretarial procedures with a good working knowledge of Microsoft Office.
  • Wide understanding of medical terminology.
  • Good understanding of need for accurate data capture and reporting.

Desirable

  • Experience of working in the NHS
  • Knowledge of the Patient Management System (PMS), UHB Intranet, Email, Results Reporting.

Qualifiactions

Essential

  • Good standard of general education and English grammar.
  • Educated to GCSE Level or higher. NVQ 3 or equivalent experience.
  • AMSPAR Diploma or equivalent experience.

Desirable

  • Word processing and typing qualifications.
  • Audio Typing Level II
Person Specification

Experience

Essential

  • Sufficient experience as medical secretary
  • Knowledge of a wide range of secretarial procedures with a good working knowledge of Microsoft Office.
  • Wide understanding of medical terminology.
  • Good understanding of need for accurate data capture and reporting.

Desirable

  • Experience of working in the NHS
  • Knowledge of the Patient Management System (PMS), UHB Intranet, Email, Results Reporting.

Qualifiactions

Essential

  • Good standard of general education and English grammar.
  • Educated to GCSE Level or higher. NVQ 3 or equivalent experience.
  • AMSPAR Diploma or equivalent experience.

Desirable

  • Word processing and typing qualifications.
  • Audio Typing Level II

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cardiff and Vale University Health Board

Address

University Hospital Wales

University Hospital Wales

Cardiff

CF14 4XW


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Cardiff and Vale University Health Board

Address

University Hospital Wales

University Hospital Wales

Cardiff

CF14 4XW


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Directorate Support Manager

Jodie Seagrim

Jodie.Seagrim@wales.nhs.uk

02921847283

Details

Date posted

08 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,819 to £31,626 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

001-AC115-0426

Job locations

University Hospital Wales

University Hospital Wales

Cardiff

CF14 4XW


Supporting documents

Privacy notice

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