Job summary
The Welsh Medicines Advice Service are looking for a qualified, experienced, Pharmacy Technician, who will work closely alongside a friendly team to support, prepare and provide the provision of specialist evidence-based Medicines Advice to healthcare professionals across Wales in Primary and Secondary care along with patients and carers and nationally as part of the UK Porphyria Medicines Information Service.
Deputise in the absence of the Medicines Advice Manager.
The post holder would Deputise in the absence of the Medicines Advice Manager and also lead on and support the schedule of Pharmacovigilance work alongside the Yellow Card Centre (YCC) for Wales which is a service commissioned by the Medicines and Healthcare products Regulatory Agency (MHRA).
You will be expected to exercise a degree of autonomy as a key member of the Medicines Advice team delivering a range of Medicines Advice activities within their own competencies and scope of practice (after additional training and demonstration of ongoing competence to provide a safe and efficient service which meets the standards set by UK Medicines Information (UKMi).
The ability to speak Welsh is desirable for this post; both Welsh and/or English speakers are equally welcome to apply.
We would welcome informal visits or questions. Please see the vacancy contact information for further details.
Main duties of the job
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.
The role supports the delivery of medicines advice to healthcare professionals across primary and secondary care in Wales, as well as to patients, carers, and the public within Cardiff and Vale UHB and those contacting UKPMIS. The post holder deputises for the Medicines Advice Manager, supports enquiry handling, and independently provides evidence-based advice following completion of the UKMi Medicines Information and Advice Training Programme. Responsibilities include receiving, documenting and responding to enquiries, effective communication with patients and multidisciplinary teams, undertaking safe telephone assessments, and contributing to staff and student induction.
The role also has significant responsibility for the Yellow Card Wales programme. This includes delivering at least 15 educational sessions annually on adverse drug reactions, medication errors, pharmacovigilance and the Yellow Card scheme; supporting and expanding the medicines safety officer network; analysing and sharing Yellow Card data; identifying and addressing areas of low reporting; engaging community pharmacies and patient groups; maintaining the Yellow Card website; and promoting MHRA safety messages and electronic reporting platforms to improve pharmacovigilance and patient safety across Wales.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
Essential
- Pharmacy Technician with current registration with the General Pharmaceutical Council (GPhC).
Desirable
- Member of a relevant Professional Association
- Accredited in either UKMi Accredited Medicines Information Technician Training Scheme (AMITTS) or the Medicines Information and Advice Training Programme (MIATP). Or willing to undertake.
- Knowledge of the therapeutic use of medicines
Expereince
Essential
- Must be able to demonstrate a suitable level of post qualification experience.
- Able to demonstrate previous experience working in an acute Pharmacy with an understanding of how a hospital Pharmacy operates including dispensary and Medicines Management.
- Experience of working as a Pharmacy Technician in a patient facing role.
- Has a good understanding and knowledge of drugs with a proactive approach to the application of specialist pharmaceutical knowledge in order to enhance patient care.
Desirable
- Experience in a broad range of Pharmacy services.
- Experience of delivering training
- Experience of completing projects or audits.
- Specialist knowledge of the analysis and use of quantitative data, critical appraisal and evidence-based medicine
- Experience in Literature searching and evaluation
- Experience or familiarity with research design, methodology, conduct and reporting
Skills and attributes
Essential
- Excellent Microsoft 365 Office skills e.g. power automate
- Ability to communicate effectively either written or verbally or adapt communication style for a variety of service users.
- Able to prioritise, be adaptable and work accurately under pressure.
- Has good documentation skills.
- Has good analytical skills with demonstrable ability to analyse and synthesise highly complex technical data and information
- Report writing and editorial skills
- Ability to interrogate scientific literature databases
- Strong critical appraisal skills and evidence-based medicine
- Good utilisation of information resources
- Ability to establish effective internal and external working relationships with a range of professionals
- Ability to think and plan strategically and to exercise sound judgement when faced with conflicting pressures
- Able to concentrate for long periods of time.
Desirable
- Ability to communicate in Welsh
- An understanding and responsive approach to patient needs.
- Project management to post graduate diploma level or equivalent experience.
- Teaching/mentoring experience
- Leadership skills
Personal Qualities
Essential
- Excellent interpersonal skills
- Self-motivated
- Reliable approach to the needs of the service
- Logical approach to work
- Organised and methodical
- Enthusiastic approach to work
- Assertive
- Flexible approach to meet the needs of the service
- Ability to plan work effectively and efficiently and prioritise personal workload which may cover multiple projects at different stages of development
- Able to work independently and as part of a team
- Aware of own limitations
Desirable
- Evidence of problem solving.
- Experience conducting literature searches with databases such as Medline, Embase and Cochrane
- Experience of working in a multi-disciplinary team
- Evidence of CPD
Person Specification
Qualifications and Knowledge
Essential
- Pharmacy Technician with current registration with the General Pharmaceutical Council (GPhC).
Desirable
- Member of a relevant Professional Association
- Accredited in either UKMi Accredited Medicines Information Technician Training Scheme (AMITTS) or the Medicines Information and Advice Training Programme (MIATP). Or willing to undertake.
- Knowledge of the therapeutic use of medicines
Expereince
Essential
- Must be able to demonstrate a suitable level of post qualification experience.
- Able to demonstrate previous experience working in an acute Pharmacy with an understanding of how a hospital Pharmacy operates including dispensary and Medicines Management.
- Experience of working as a Pharmacy Technician in a patient facing role.
- Has a good understanding and knowledge of drugs with a proactive approach to the application of specialist pharmaceutical knowledge in order to enhance patient care.
Desirable
- Experience in a broad range of Pharmacy services.
- Experience of delivering training
- Experience of completing projects or audits.
- Specialist knowledge of the analysis and use of quantitative data, critical appraisal and evidence-based medicine
- Experience in Literature searching and evaluation
- Experience or familiarity with research design, methodology, conduct and reporting
Skills and attributes
Essential
- Excellent Microsoft 365 Office skills e.g. power automate
- Ability to communicate effectively either written or verbally or adapt communication style for a variety of service users.
- Able to prioritise, be adaptable and work accurately under pressure.
- Has good documentation skills.
- Has good analytical skills with demonstrable ability to analyse and synthesise highly complex technical data and information
- Report writing and editorial skills
- Ability to interrogate scientific literature databases
- Strong critical appraisal skills and evidence-based medicine
- Good utilisation of information resources
- Ability to establish effective internal and external working relationships with a range of professionals
- Ability to think and plan strategically and to exercise sound judgement when faced with conflicting pressures
- Able to concentrate for long periods of time.
Desirable
- Ability to communicate in Welsh
- An understanding and responsive approach to patient needs.
- Project management to post graduate diploma level or equivalent experience.
- Teaching/mentoring experience
- Leadership skills
Personal Qualities
Essential
- Excellent interpersonal skills
- Self-motivated
- Reliable approach to the needs of the service
- Logical approach to work
- Organised and methodical
- Enthusiastic approach to work
- Assertive
- Flexible approach to meet the needs of the service
- Ability to plan work effectively and efficiently and prioritise personal workload which may cover multiple projects at different stages of development
- Able to work independently and as part of a team
- Aware of own limitations
Desirable
- Evidence of problem solving.
- Experience conducting literature searches with databases such as Medline, Embase and Cochrane
- Experience of working in a multi-disciplinary team
- Evidence of CPD
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
