Cardiff and Vale University Health Board

Medical Secretary

The closing date is 23 March 2026

Job summary

We are pleased to offer an exciting opportunity for an experienced and enthusiastic Medical Secretary to join the Neuro-Rehabilitation and Major Trauma Teams working at the University Hospital of Llandough.

The post is full time (37.5 hours) Monday to Friday. The successful applicant will have excellent communication skills and work well within a team.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

The successful candidate will provide comprehensive administrative and secretarial support to the consultant teams within Neuro-Rehabilitation and Major Trauma at University Hospital Llandough.

Duties are varied but will include acting as first point of contact for patients and relatives, typing of letters, processing incoming/outgoing post, answering departmental phone calls and booking patient appointments.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Details

Date posted

16 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,898 to £30,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

001-AC095-0326

Job locations

University Hospital Llandough

Penlan Road

Llandough

CF64 2XX


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

Essential

  • Good general education
  • RSA 3/NVQ or equivalent experience
  • Audio typing and transcription typing

Desirable

  • AMSPAR

Experience

Essential

  • Advanced experience of secretarial/administrative work
  • Demonstrable experience of working in a busy clinical office environment
  • Experience of using initiative
  • Experience of dealing with complex confidential issues
  • Experience of dealing with the public

Desirable

  • Demonstrable experience of working in a multi- disciplinary team

Skills

Essential

  • Proficient in Microsoft Office software, and email and a range of IT software packages
  • Excellent organisational skills
  • Excellent telephone manner and communication skills
  • Ability to prioritise workload
  • To function efficiently under pressure and to meet deadlines
  • Adaptable & flexible in approach to work duties

Desirable

  • Knowledge of NHS systems

Special Knowledge

Essential

  • Knowledge of medical terminology

Desirable

  • Neurosciences experience.
  • Knowledge of the NHS

Personal Qualities

Essential

  • Approachable, Confident, Perceptive, Committed, Motivated, Team player & Conscientious

Other

Essential

  • Ability to work Flexibly across different hospitals

Desirable

  • Welsh Speaker
Person Specification

Qualifications

Essential

  • Good general education
  • RSA 3/NVQ or equivalent experience
  • Audio typing and transcription typing

Desirable

  • AMSPAR

Experience

Essential

  • Advanced experience of secretarial/administrative work
  • Demonstrable experience of working in a busy clinical office environment
  • Experience of using initiative
  • Experience of dealing with complex confidential issues
  • Experience of dealing with the public

Desirable

  • Demonstrable experience of working in a multi- disciplinary team

Skills

Essential

  • Proficient in Microsoft Office software, and email and a range of IT software packages
  • Excellent organisational skills
  • Excellent telephone manner and communication skills
  • Ability to prioritise workload
  • To function efficiently under pressure and to meet deadlines
  • Adaptable & flexible in approach to work duties

Desirable

  • Knowledge of NHS systems

Special Knowledge

Essential

  • Knowledge of medical terminology

Desirable

  • Neurosciences experience.
  • Knowledge of the NHS

Personal Qualities

Essential

  • Approachable, Confident, Perceptive, Committed, Motivated, Team player & Conscientious

Other

Essential

  • Ability to work Flexibly across different hospitals

Desirable

  • Welsh Speaker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cardiff and Vale University Health Board

Address

University Hospital Llandough

Penlan Road

Llandough

CF64 2XX


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Cardiff and Vale University Health Board

Address

University Hospital Llandough

Penlan Road

Llandough

CF64 2XX


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Neurosciences Assistant Service Manager

Priya Chankria

Priya.Chankria@wales.nhs.uk

Details

Date posted

16 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,898 to £30,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

001-AC095-0326

Job locations

University Hospital Llandough

Penlan Road

Llandough

CF64 2XX


Supporting documents

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