Job summary
Cardiff & Vale University Health Board are pleased to offer an exciting new opportunity for experienced Accredited Clinical Coders.
We are recruiting for the newly created position of Clinical Coding Trainer & Compliance Manager to support the training and data quality needs of the Clinical Coding Department. The successful candidate will be responsible for the management of the training provision across the Clinical Coding Service and wider Health Board. We are looking for an individual who is passionate about data quality with a keen eye for detail to undertake regular validation of coded data to identify and rectify any coding errors, providing detailed feedback where necessary.
The successful candidate will be responsible for identifying the training needs of all Trainee Clinical Coders, as well as those of established staff who are looking to progress in their coding career or prepare for the National Clinical Coding Qualification (NCCQ) exam to become an Accredited Clinical Coder (ACC).
This is the perfect opportunity for an experienced ACC qualified coder to progress their career to the next level.
Whilst the National Clinical Coding Trainer certification is desirable for this post, it is not a necessary requirement to apply. However, the successful applicant will be expected to work towards this certification within agreed timeframes.
Main duties of the job
- Responsible for the management of the training provision across the Clinical Coding Service and wider Health Board.
- Undertake regular audit and validation of coded data to identify and rectify any errors
- Line management responsibility for trainee coders
- Monitor and improve data qualityand identify areas for improvement
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job description
Job responsibilities
- The post holder will be responsible for the management of the training provision across the Clinical Coding Service and wider Health Board to promote a greater understanding of the importance of Clinical Coding and to ensure completeness, accuracy, and timeliness of all specialties in accordance with national data standards.
- The post holder will be an essential member of the senior management team of the Clinical Coding Service and will be responsible for assisting in the development and implementation of best practices and processes to ensure timely and the highest quality across the Health Board.
- They will assist the Clinical Coding Manager (CCM) and Head of Clinical Coding (HoCC) in leading the development and implementation of innovative approaches to Clinical Coding practice in Cardiff & Vale University Heath Board (CAVUHB), ensuring that it is informed by best practice in Wales, the wider UK and internationally.
- Support the Head of Clinical Coding in meeting the training needs of the department, including preparing staff for National Clinical Coding Qualification and Internal Clinical Coding Assessment. With support from the management team and senior coders, undertake regular mock exams with those staff nearing the exam.
- Be responsible for developing a long-term training and compliance strategy, enabling the function to monitor, evaluate and develop reports on all non-compliance issues around coding completeness and quality of coding.
- Plan and deliver training to clinical coders including NCCQ Revision Workshops, speciality workshops and run sessions e-learning/workshops for all clinical coders and review complex clinical information and translate documentation into case studies for training use.
- To support the Head of Clinical Coding in the development of a high quality, robust clinical coding service for CAVUHB, ensuring that coded data meets local and national targets for completeness, accuracy, and timeliness and be prepared to provide temporary cover in their absence.
- To support the Head of Clinical Coding in identifying where the Clinical Coding Service can be made more effective, efficient, and relevant through the application of new technologies or skills, working closely with the senior management team.
- Help to develop, deliver and evaluate the Internal Clinical Coding Assessment. Assist with the education of clinical staff regarding ICD10 and OPCS4 as well as other Health Board staff, which will include administrative staff, ward clerks and secretaries.
- Assist in developing and delivering clinical coding training to improve data quality and raise awareness of changing coding practices. These may conflict with current/historic working practices and will require clear guidance and excellent change management skills.
- Responsible for maintaining and ordering and developing training materials.
- Line Management of Trainee Clinical Coders to include: workload and allocation, identifying the training needs of each trainee and developing the necessary training pathways/ plans, playing an active role in recruitment, sickness absence and grievance matters along with the Clinical Coding Manager and Head of Clinical Coding.
- Monitor compliance of the Clinical Coding Team to ensure adherence to both National and Local Coding Rules and Standards, through analysis the reports produced from the Data Quality Tools, Benchmarking Systems and generated reports from the 3m Medicode Encoder.
- Use judgement and experience to critically analyse the complex clinical information required to assign codes in accordance with national standards for allocated specialities.
PLEASE SEE THE ATTACHED JOB DESCRIPTION AND PERSON SPECIFICATION FOR FULL DETAILS
Job description
Job responsibilities
- The post holder will be responsible for the management of the training provision across the Clinical Coding Service and wider Health Board to promote a greater understanding of the importance of Clinical Coding and to ensure completeness, accuracy, and timeliness of all specialties in accordance with national data standards.
- The post holder will be an essential member of the senior management team of the Clinical Coding Service and will be responsible for assisting in the development and implementation of best practices and processes to ensure timely and the highest quality across the Health Board.
- They will assist the Clinical Coding Manager (CCM) and Head of Clinical Coding (HoCC) in leading the development and implementation of innovative approaches to Clinical Coding practice in Cardiff & Vale University Heath Board (CAVUHB), ensuring that it is informed by best practice in Wales, the wider UK and internationally.
- Support the Head of Clinical Coding in meeting the training needs of the department, including preparing staff for National Clinical Coding Qualification and Internal Clinical Coding Assessment. With support from the management team and senior coders, undertake regular mock exams with those staff nearing the exam.
- Be responsible for developing a long-term training and compliance strategy, enabling the function to monitor, evaluate and develop reports on all non-compliance issues around coding completeness and quality of coding.
- Plan and deliver training to clinical coders including NCCQ Revision Workshops, speciality workshops and run sessions e-learning/workshops for all clinical coders and review complex clinical information and translate documentation into case studies for training use.
- To support the Head of Clinical Coding in the development of a high quality, robust clinical coding service for CAVUHB, ensuring that coded data meets local and national targets for completeness, accuracy, and timeliness and be prepared to provide temporary cover in their absence.
- To support the Head of Clinical Coding in identifying where the Clinical Coding Service can be made more effective, efficient, and relevant through the application of new technologies or skills, working closely with the senior management team.
- Help to develop, deliver and evaluate the Internal Clinical Coding Assessment. Assist with the education of clinical staff regarding ICD10 and OPCS4 as well as other Health Board staff, which will include administrative staff, ward clerks and secretaries.
- Assist in developing and delivering clinical coding training to improve data quality and raise awareness of changing coding practices. These may conflict with current/historic working practices and will require clear guidance and excellent change management skills.
- Responsible for maintaining and ordering and developing training materials.
- Line Management of Trainee Clinical Coders to include: workload and allocation, identifying the training needs of each trainee and developing the necessary training pathways/ plans, playing an active role in recruitment, sickness absence and grievance matters along with the Clinical Coding Manager and Head of Clinical Coding.
- Monitor compliance of the Clinical Coding Team to ensure adherence to both National and Local Coding Rules and Standards, through analysis the reports produced from the Data Quality Tools, Benchmarking Systems and generated reports from the 3m Medicode Encoder.
- Use judgement and experience to critically analyse the complex clinical information required to assign codes in accordance with national standards for allocated specialities.
PLEASE SEE THE ATTACHED JOB DESCRIPTION AND PERSON SPECIFICATION FOR FULL DETAILS
Person Specification
Qualifications & Knowledge
Essential
- Accredited Clinical Coder
- Educated to degree level or equivalent demonstrable level of knowledge & experience
- NHS Digital Approved Clinical Coding Trainer, OR willingness to work toward becoming an approved trainer within agreed timeframes
- Evidence of continued professional development/portfolio
Desirable
- Clinical Coding Auditor Qualification
- Accredited Excel Qualification
- Leadership/Management qualification or equivalent skills and experience
Experience
Essential
- Extensive experience coding all specialties with minimum 4 years clinical coding experience
- Experience in management, supervisory or mentoring junior staff
- Relevant experience within a large complex organisation
- Experience of using MS Office suite of programs, including Excel, Word and Microsoft Teams and advanced keyboard skills
- Experience of developing and delivering presentations at a variety of levels
- Providing High quality reports to timescales
Desirable
- Audit Management experience
- Experience in training staff
- Experience in staff management
Skills & Attributes
Essential
- Ability to train staff to National Coding level using multiple platforms including Microsoft Teams
- Excellent inter-personal skills and ability to communicate effectively across all staff levels
- Sound judgment, decision making, and organisational skills
- Proven ability to achieve objectives within a demanding and pressured environment against challenging deadlines
- Attention to detail
- Good communication skills with the ability to communicate verbally and in writing in a manner which is clear, fluent and persuasive
- Ability to work independently within delegated authority to make decisions
- Ability to escalate concerns to senior management as appropriate
- Proven ability to analyse and abstract complex clinical information using ICD-10 and OPCS4 classifications
- Expert knowledge of the structures and application of clinical classifications - ICD 10, OPCS 4
- Extensive knowledge of clinical/medical terminology and ability to work autonomously across a full range of specialities
- PMS/PAS Training and knowledge of the health records and admissions functions with excellent knowledge and confident with using hospital information systems
- Knowledge of Information Governance
Desirable
- Continued Professional Development
- Detailed knowledge of SNOMED CT
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Person Specification
Qualifications & Knowledge
Essential
- Accredited Clinical Coder
- Educated to degree level or equivalent demonstrable level of knowledge & experience
- NHS Digital Approved Clinical Coding Trainer, OR willingness to work toward becoming an approved trainer within agreed timeframes
- Evidence of continued professional development/portfolio
Desirable
- Clinical Coding Auditor Qualification
- Accredited Excel Qualification
- Leadership/Management qualification or equivalent skills and experience
Experience
Essential
- Extensive experience coding all specialties with minimum 4 years clinical coding experience
- Experience in management, supervisory or mentoring junior staff
- Relevant experience within a large complex organisation
- Experience of using MS Office suite of programs, including Excel, Word and Microsoft Teams and advanced keyboard skills
- Experience of developing and delivering presentations at a variety of levels
- Providing High quality reports to timescales
Desirable
- Audit Management experience
- Experience in training staff
- Experience in staff management
Skills & Attributes
Essential
- Ability to train staff to National Coding level using multiple platforms including Microsoft Teams
- Excellent inter-personal skills and ability to communicate effectively across all staff levels
- Sound judgment, decision making, and organisational skills
- Proven ability to achieve objectives within a demanding and pressured environment against challenging deadlines
- Attention to detail
- Good communication skills with the ability to communicate verbally and in writing in a manner which is clear, fluent and persuasive
- Ability to work independently within delegated authority to make decisions
- Ability to escalate concerns to senior management as appropriate
- Proven ability to analyse and abstract complex clinical information using ICD-10 and OPCS4 classifications
- Expert knowledge of the structures and application of clinical classifications - ICD 10, OPCS 4
- Extensive knowledge of clinical/medical terminology and ability to work autonomously across a full range of specialities
- PMS/PAS Training and knowledge of the health records and admissions functions with excellent knowledge and confident with using hospital information systems
- Knowledge of Information Governance
Desirable
- Continued Professional Development
- Detailed knowledge of SNOMED CT
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
