Job summary
Neuroendocrine Tumour Service (NETs)
Service Coordinator/Secretary, part time 22.5 hours per week
An exciting and rare opportunity has arisen for an enthusiastic individual to join the NETs service. We would like to invite applicants for the role of Service Coordinator/Secretary. This is a permanent position.
Since 2017, NHS Wales Joint Commissioning Committee (JCC) have commissioned a service for patients with Neuroendocrine Tumours (NETs) for South Wales in partnership with Velindre Cancer Centre and Swansea Bay University Health Board. Serving a population of 2.5 million, it is hosted by Cardiff & Vale University Health Board. As one of the larger centres in the UK, it has been accredited as a European Centre of Excellence since 2022, receiving approximately 200 new patients a year in addition to a large cohort of follow-up patients living with the disease.
Main duties of the job
The Service Coordinator/Secretary will provide vital administrative support to clinical teams within the Neuroendocrine Tumour Service . This post is therefore an integral part of the NETs team and will report directly to the Service Manager and Lead NET Consultant.
The successful candidate will work closely with the Clinical Lead and Clinical team and will play a vital role in the day-to-day running of the Service. The successful candidate will have the significant admin/secretarial experience with knowledge of using Windows, Microsoft packages. Exceptional written and oral skills are required as well as the ability to multi-task. Good organisational and time management skills are also required.
The range of duties will be full of variety;
Coordinating the provision of comprehensive secretarial and administrative service to the South Wales Neuroendocrine Cancer Service.
Meeting clerical/ admin service requirements efficiently and effectively.
Managing the patient administration including waiting list and referral to management, booking processes, correspondence and maintain medical records.
Communicate with a wide range of professional staff, patients, relatives, carers utilising tact and diplomacy both internal and external to UHB.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job description
Job responsibilities
You will be able to find a full job description and Person Specification attached within the supporting documents. Please select "Apply now" to view in TRAC.
Job description
Job responsibilities
You will be able to find a full job description and Person Specification attached within the supporting documents. Please select "Apply now" to view in TRAC.
Person Specification
Qualifications
Essential
- GCSE English / maths or equivalent, Secretarial qualifications R.S.A. Stage III or equivalent computing / business administration qualification or evidence of relevant experience
- Knowledge & Experience of using Windows, Microsoft Word, Powerpoint, Excel and Outlook packages, Significant admin/secretarial experience, Experience of team working and working with people , Experience of database systems ,Can demonstrate broad experience in office administration
Desirable
- Experience of working within healthcare , Experience of working with Microsoft365 products e.g. Sharepoint
Skills
Essential
- Excellent I.T. skills/Team working skills
- Well organised methods of working/Excellent verbal and written communication skills
- Ability to organise and collate data using database packages
- Ability to work to deadlines, attention to detail
Spcecial Knowledge
Essential
- Knowledge of medical terminology
Desirable
- Knowledge of a range of UHB policies and procedures , Experience of using patient systems - PMS, Welsh and Cardiff Clinical Portals , Experience of oracle ordering system
Person Specification
Qualifications
Essential
- GCSE English / maths or equivalent, Secretarial qualifications R.S.A. Stage III or equivalent computing / business administration qualification or evidence of relevant experience
- Knowledge & Experience of using Windows, Microsoft Word, Powerpoint, Excel and Outlook packages, Significant admin/secretarial experience, Experience of team working and working with people , Experience of database systems ,Can demonstrate broad experience in office administration
Desirable
- Experience of working within healthcare , Experience of working with Microsoft365 products e.g. Sharepoint
Skills
Essential
- Excellent I.T. skills/Team working skills
- Well organised methods of working/Excellent verbal and written communication skills
- Ability to organise and collate data using database packages
- Ability to work to deadlines, attention to detail
Spcecial Knowledge
Essential
- Knowledge of medical terminology
Desirable
- Knowledge of a range of UHB policies and procedures , Experience of using patient systems - PMS, Welsh and Cardiff Clinical Portals , Experience of oracle ordering system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
