Cardiff and Vale University Health Board

Clinic Co-ordinators

The closing date is 14 January 2026

Job summary

Do you want to work in an exciting environment, providing a high quality service for patients? If yes, then come and join us in the Nephrology and Transplant directorate at the University Hospital of Wales.

We are looking for someone to join our friendly team as a Clinic Co-ordinator to support our daily outpatient clinics. You will be working across weekdays during office hours.

We have 2 posts available 1 x 37.5 (Permanent) and 1 x 25 hours (Fixed Term for 12 months to cover the needs of the service )

Main duties of the job

You will have good communication, organisation, team -working and administration skills and experience of working with the public, reception duties and knowledge of data entry (training will be provided for our in-house IT systems). You will have a keen eye for accuracy.

The successful candidate will provide a comprehensive, courteous and efficient reception service to patients and perform to a high standard clerical and administrative duties associated with the co-ordination of outpatient clinics for members of the Clinical Team.

The successful candidate will fulfil the Clinic Co-Ordinator role for Transplant /Nephrology Clinics as designated and to be responsible for all aspects of the preparation and delivery of these clinics.

We are searching for staff who share our values:

  • We care about the people we serve and the people we work with
  • We trust one another
  • We respect each other
  • We take personal responsibility
  • We treat people with kindness
  • We act with integrity

If you think this post will suit you, please don't hesitate to contact us for an informal discussion about this post.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is"Caring for People, Keeping People Well",and ourvision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiffand the Vale offers the best of both worlds.

Details

Date posted

08 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

001-AC239-1225-A

Job locations

University Hospital of Wales

Heath Park

Cardiff

CF14 4XW


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

Essential

  • Educated to GCSE level to include English and Maths or equivalent experience

Desirable

  • NVQ Level 3 - Customer Care/Patient Adminstration or equivalent

Experience

Essential

  • Experience of working within a patient focussed environment (2), office environment (2) and working within a team (2)

Desirable

  • Working in NHS

Personal Qualities

Essential

  • Ability to remain calm under pressure (2), Flexible approach to work (2), Enthusiastic (2), reliable (2) and communicate well both written and orally (2)

Special Knowledge

Desirable

  • Patient Management System

Skills

Essential

  • Good organisational, problem solving skills and ability to work effectively and efficiently in a team in a busy and challenging environment
  • Excellent communication skills both written and oral and IT skills notably MS Office and Excel
  • Operational knowledge of the Data Protection Act and ability to communicate complex or sensitive information
  • Ability to prioritise workload of self and others
Person Specification

Qualifications

Essential

  • Educated to GCSE level to include English and Maths or equivalent experience

Desirable

  • NVQ Level 3 - Customer Care/Patient Adminstration or equivalent

Experience

Essential

  • Experience of working within a patient focussed environment (2), office environment (2) and working within a team (2)

Desirable

  • Working in NHS

Personal Qualities

Essential

  • Ability to remain calm under pressure (2), Flexible approach to work (2), Enthusiastic (2), reliable (2) and communicate well both written and orally (2)

Special Knowledge

Desirable

  • Patient Management System

Skills

Essential

  • Good organisational, problem solving skills and ability to work effectively and efficiently in a team in a busy and challenging environment
  • Excellent communication skills both written and oral and IT skills notably MS Office and Excel
  • Operational knowledge of the Data Protection Act and ability to communicate complex or sensitive information
  • Ability to prioritise workload of self and others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cardiff and Vale University Health Board

Address

University Hospital of Wales

Heath Park

Cardiff

CF14 4XW


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Cardiff and Vale University Health Board

Address

University Hospital of Wales

Heath Park

Cardiff

CF14 4XW


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Directorate Support Manager

Sharon Daniels

Sharon.Daniels@wales.nhs.uk

02921846647

Details

Date posted

08 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

001-AC239-1225-A

Job locations

University Hospital of Wales

Heath Park

Cardiff

CF14 4XW


Supporting documents

Privacy notice

Cardiff and Vale University Health Board's privacy notice (opens in a new tab)