Cardiff and Vale University Health Board

Nursing Support Worker

The closing date is 28 December 2025

Job summary

We are offering the opportunity for a motivated individual to work in the busy Outpatient departments across two sites; University Hospital of Wales and University Hospital Llandough. The successful candidate will be expected to work on an ad hoc or rotational basis depending on service needs.

The Nursing Support Worker will actively participate as a member of the OPD team and will contribute towards the efficient running of clinics. In addition, they will assist with maintaining ward stocks, keeping storerooms organised and maintaing the cleanliness of equipment and the clinical area.

The successful applicant will need to be reliable, enthusiastic and a self-motivated individual, preferably with recent hospital experience or experience in a caring background.

Opportunities will be given to work within a number of different specialties which currently include General Medicine, Rheumatology, Respiratory, Gynaecology, Infectious Diseases, Gastroenterology and Surgery; the list is not exhaustive. The applicant will need to demonstrate an interest within the different specialties and will be provided with continuing learning opportunities and practical in house training.Good communication and interpersonal skills, plus the ability to work as part of a team is essential. Knowledge of Outpatient work would be useful but training and support will be provided.

Due to increasing demands on the service, occasional evening and or weekend work may be required.

Main duties of the job

Plan and prioritise own delegated workload,

Work within established procedures when delivering care under the supervision of a registered healthcare professional.

Ensure the timely preparation of clinics to support the effective running of clinics.

Provide personal care to patients/clients ensuring that privacy, dignity, and security is maintained.

Obtain informed consent prior to providing care, understanding the actions required if care is declined.

Record accurate and timely information in the appropriate documentation

Support the registered healthcare professional in the preparation of clinics trolleys for procedures,

Undertake and record physiological measurements and undertake Point of Care testing

Obtain diagnostic samples, e.g urine samples / faecal samples/ sputum samples, wound swabs,

Obtaining venous blood samples whilst adhering to infection control and local guidance polices.

Act as a chaperone when appropriate supporting and preparing patients for / during medical interventions or procedures.

Participate in clinical emergencies, summoning assistance and following local or national guidance,

Contribute to the cleaning, stocking, assembly, dismantling, maintenance and preparation of clinical and non-clinical equipment to maintain a high standard of cleanliness.

Maintain adequate levels of stock, equipment and materials

Maintain the cleanliness of equipment

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Details

Date posted

23 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

001-ACS133-1225

Job locations

Cross site working OPD UHW & UHL

University Hospital of Wales/ University Hospital LLandough

Cardiff

CF14 4XW


Job description

Job responsibilities

Works as part of the multidisciplinary team delivering care to patients within the outpatient setting under supervision provided by a

registered healthcare professional

Undertakes personal care activities and clinical care duties with minimal support and supervision as delegated by a registered

healthcare professional in accordance with the HEIW All Wales Guidelines for Delegation

Ensures the registered healthcare professional is regularly updated on the patients/clients condition and progress

Ensures the working environment is safe and hygienic following infection prevention and control policies and processes

Contributes to the teaching and supervision of students and junior staff

Delivers role in accordance with Health Board/Trust Values and Code of Conduct for HCSWs in Wales

Job description

Job responsibilities

Works as part of the multidisciplinary team delivering care to patients within the outpatient setting under supervision provided by a

registered healthcare professional

Undertakes personal care activities and clinical care duties with minimal support and supervision as delegated by a registered

healthcare professional in accordance with the HEIW All Wales Guidelines for Delegation

Ensures the registered healthcare professional is regularly updated on the patients/clients condition and progress

Ensures the working environment is safe and hygienic following infection prevention and control policies and processes

Contributes to the teaching and supervision of students and junior staff

Delivers role in accordance with Health Board/Trust Values and Code of Conduct for HCSWs in Wales

Person Specification

Qualifications and Knowledge

Essential

  • Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
  • Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
  • Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)

Experience

Essential

  • Experience of working within a relevant heath or social care environment, providing direct patient care

Desirable

  • Experience of working with patient groups relevant to area of practice
  • Experience of working within the NHS

skills and atributes

Essential

  • Good communication skills - verbal and written, with the ability to convey information clearly and sensitively
  • Ability to work with minimum supervision to a high standard.
  • Ability to keep calm in stressful situations
  • Ability to demonstrate a caring and compassionate approach.
  • Organisational skills, with the ability to plan and prioritise own and others workload efficiently
  • Ability to use technology to undertake the role, for example Microsoft Office, virtual platforms such TEAMS.
  • Able to analyse, synthesise and present knowledge and information to influence key decisions.
  • Physically able to carry out the duties of the role, including lifting, assisting with mobility, and performing other manual tasks.

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Other

Desirable

  • Enhanced DBS clearance including Adults and Childrens Barred List check.
  • Ability to work a range of shift patterns
Person Specification

Qualifications and Knowledge

Essential

  • Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
  • Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
  • Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)

Experience

Essential

  • Experience of working within a relevant heath or social care environment, providing direct patient care

Desirable

  • Experience of working with patient groups relevant to area of practice
  • Experience of working within the NHS

skills and atributes

Essential

  • Good communication skills - verbal and written, with the ability to convey information clearly and sensitively
  • Ability to work with minimum supervision to a high standard.
  • Ability to keep calm in stressful situations
  • Ability to demonstrate a caring and compassionate approach.
  • Organisational skills, with the ability to plan and prioritise own and others workload efficiently
  • Ability to use technology to undertake the role, for example Microsoft Office, virtual platforms such TEAMS.
  • Able to analyse, synthesise and present knowledge and information to influence key decisions.
  • Physically able to carry out the duties of the role, including lifting, assisting with mobility, and performing other manual tasks.

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Other

Desirable

  • Enhanced DBS clearance including Adults and Childrens Barred List check.
  • Ability to work a range of shift patterns

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cardiff and Vale University Health Board

Address

Cross site working OPD UHW & UHL

University Hospital of Wales/ University Hospital LLandough

Cardiff

CF14 4XW


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Cardiff and Vale University Health Board

Address

Cross site working OPD UHW & UHL

University Hospital of Wales/ University Hospital LLandough

Cardiff

CF14 4XW


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead Nurse

Lia Evans

lisa.evans10@wales.nhs.uk

02921846818

Details

Date posted

23 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

001-ACS133-1225

Job locations

Cross site working OPD UHW & UHL

University Hospital of Wales/ University Hospital LLandough

Cardiff

CF14 4XW


Supporting documents

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