Field Service Engineer

Job summary

This role is within ALAS Posture & Mobility Service based within Treforest Industrial Estate. The postholder will work within the community repairing wheelchairs and will be provided with a UHB vehicle.

We are looking for two individuals who are self motived, organised and team players. The successful candidates will need to be patient focused ensuring the best service is provided to our service users. A clean driving license is required as the role will involve daily driving around South Wales. NVQ Level 3 or equivalent technical qualification is essential as well as having the ability to use a range of engineering tools. The successful candidates will need to be flexible and committed to the role. Experience working with wheelchairs in a technical capacity is desirable as well as working in wheelchair or related service.

The two roles are full time posts working Monday - Friday, however due to the nature of the role, the successful candidates will need to part of the out of hours emergency repair service.

Main duties of the job

The main duties of the Field Service Engineer post are as follow;

• The repair and adjustment of wheelchairs including the fitting of wheelchair components.
• To undertake visits to the homes of patients across South Wales and will therefore need to hold a full driving license and be aware of lone worker issues.
• To carry out administrative functions to support the clinical and technical team, that will include necessary administration, loading and unloading equipment, checking equipment prior to fittings and monitoring van stock.
• To be part of the out of hours emergency repair service.
• To assess and diagnose faults in Posture and Mobility equipment and undertake appropriate repairs in the community to ensure that the equipment is functional and safe for patient use.
• Carry out basic programming/diagnostics of powered wheelchairs.
• Demonstration and adjust the setup of the wheelchair and accessories in the patient's own home/ community or school, under the clinical guidance and direction of the Senior Clinician / Technicians.
• Responsible for the fitting of special accessories at the clinic or in the person's own home / place of residence/school within a specified range under instructions from senior clinical/technical staff.
• To be flexible with time management if providing an on-call out of hour's service as required.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.