Cardiff and Vale University Health Board

Commissioning Officer - IPFR

The closing date is 16 December 2025

Job summary

The post holder will support the Commissioning Team to drive forward evidence-based commissioning and healthcare provision across the organisation. Specifically, they will co-ordinate and manage the health board's commissioning and clinical effectiveness function relating to individual patient funding requests for healthcare, in line with the All Wales policies and procedures.

THIS POST IS FIXED TERM/SECONDMENT for 12 MONTHS DUE TO MATERNITY COVER

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

Main duties of the job

The role has five key areas of responsibility:

- managing requests for treatment that should not normally be undertaken by the NHS due to limited or no evidence of effectiveness;

- ongoing development of the IPFR panel, including recruitment and training of panel members

- managing requests for NHS treatment that needs to be undertaken elsewhere in the UK or European Union because of its specialist nature;

- managing prior approval requests for routine NHS treatments that fall within and without the health board's contractual framework;

- establishing protocols and policies for non-contractual activity for services provided by other UK health providers

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Details

Date posted

09 December 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,263 to £47,280 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

001-AC218-1225

Job locations

Woodland House

Maes-y-coed Road

Cardiff

CF14 4HH


Job description

Job responsibilities

Managing Individual Patient Funding Requests (IPFR)

Provide accurate, appropriate and sensitive complex advice and information, on a daily basis, to members of the public, clinicians and other health professionals about individual patient funding requests;

Ensure appropriate communication with patient representatives e.g. Assembly Members, Members of Parliament, stakeholders and other organisations with regard to individual patient funding requests;

Provide and receive highly complex sensitive and contentious information in relation to individual patient funding requests and manage this appropriately in line with Data Protection and Caldicott requirements;

Improve and maintain a comprehensive and confidential records management system for individual patient funding requests;

Obtain and analyse a range of highly complex and sensitive clinical and non-clinical information in order to prepare patient treatment request summaries, present them for decision at a monthly panel meeting and record decisions;

Undertake detailed background research on a wide range of treatments and drug therapies in order to inform request summaries and contribute to discussions at panel meetings;

Where appropriate, notify doctors, clinicians, providers, health professionals, and patients in relation to the outcome of requests, including managing the sensitive issue of non-approval of funding;

Ensure UHB staff are up to date on policy and process requirements and provide in-house training on this as required;

Liaise with the Welsh Health Specialised Service Committee (WHSSC) in relation to commissioning responsibilities and the patient funding interface;

Ensure monitoring progress reports/minimum data sets are received from healthcare providers on a regular basis for patients receiving treatment out of area and co-ordinate this information into a regular monthly activity report;

Working closely with the UHB Finance Directorate, participate in commissioning discussions and inform the contracting process by identifying areas of concern and proposing solutions; ensure data processing/invoicing is validated and suitably authorised within the allocated budget in accordance with the Local Health Board Standing Financial Instructions.

Recruitment of IPFR panel members from clinical UHB employees and lay members.

Provide training of IPFR panel members, both directly and via the commissioning of training from external providers.

Promoting Clinical and Economic Effectiveness

Close liaison with Clinical Board senior managers to ensure effective communication on IPFR issues and working with them to address areas of concern.

Undertake detailed research on a wide range of clinical topics and provide briefings on issues / develop proposed policy statements for use across the health board

Working closely with information and finance colleagues, manage the monthly reporting against Interventions Not Normally Undertaken (INNU), analysing activity levels, identifying areas of concern and proposing solutions.

Monitor activity against NCA protocols in conjunction with Finance and work with Clinical Boards to ensure activity remains within agreed levels.

Work with colleagues in All Wales Therapies and Toxicology Centre (AWTTC) to collect evidence on outcomes for approved IPFR requests to inform future All Wales cohort decisions on medicines.

Input complex and sensitive information into the AWTTC IPFR database to allow for regular generation of reports.

Maintain the local electronic archive system in line with information governance guidelines.

Undertake a qualitative assessment of all material to create a physical and digital archive appropriately indexed that enables swift retrieval of patient records.

Use of advanced digital packages in order to undertake all word processing duties, including databases, spreadsheets, graphical displays and the preparation of presentations.

Respond appropriately to Freedom of Information requests.

Produce a detailed timeline (chronology) of key events and decisions to aid the organisations internal review for Concerns or Freedom of Information Requests

Produce and present quarterly IPFR and NCA reports for the bimonthly Tactical Commissioning meetings.

Contribute to and maintain information held on risk logs and asset registers.

Contribute specialist knowledge to the Commissioning Team Annual Report.

Undertake internal quality assurance checks and provide a quarterly file for independent quality assurance review panel.

Represent Cardiff and Vale UHB at the All Wales IPFR Network and support the network to standardise practice across Wales and share good practice.

Work with All Wales Network to produce All Wales policies and procedures, ensuring the legal and ethical framework relating to healthcare is considered.

The post holder will need to be especially flexible to adapt to changing priorities and to adapt to different daily demands.

Commissioning Responsibilities

Develop and maintain strategic links with wider NHS Wales, broader public service and third sector communications teams as well as developing close working relationships with stakeholders.

Ensure commissioning function is outcomes focused and person-centred.

Maintaining an up to date knowledge of prevailing and ongoing NHS initiatives affecting Health Board, ensuring an understanding of the current social and economic climate and the pressures faced by public sector organisations.

Horizon scanning to inform colleagues of new / emerging treatments and technologies so that the health board can respond accordingly.

Provide support to and represent individual patient funding at the Tactical Commissioning Meetings.

Work with Clinical Boards to develop protocols and reporting systems for small cohort non-contractual activity (NCA).

Staff Management

Line manage the Administrator for Individual Patient Funding Requests, ensuring that the IPFR system, as a whole, functions properly and efficiently.

Have delegated authority for any IPFR budget and authorise spending against agreed limits.

Job description

Job responsibilities

Managing Individual Patient Funding Requests (IPFR)

Provide accurate, appropriate and sensitive complex advice and information, on a daily basis, to members of the public, clinicians and other health professionals about individual patient funding requests;

Ensure appropriate communication with patient representatives e.g. Assembly Members, Members of Parliament, stakeholders and other organisations with regard to individual patient funding requests;

Provide and receive highly complex sensitive and contentious information in relation to individual patient funding requests and manage this appropriately in line with Data Protection and Caldicott requirements;

Improve and maintain a comprehensive and confidential records management system for individual patient funding requests;

Obtain and analyse a range of highly complex and sensitive clinical and non-clinical information in order to prepare patient treatment request summaries, present them for decision at a monthly panel meeting and record decisions;

Undertake detailed background research on a wide range of treatments and drug therapies in order to inform request summaries and contribute to discussions at panel meetings;

Where appropriate, notify doctors, clinicians, providers, health professionals, and patients in relation to the outcome of requests, including managing the sensitive issue of non-approval of funding;

Ensure UHB staff are up to date on policy and process requirements and provide in-house training on this as required;

Liaise with the Welsh Health Specialised Service Committee (WHSSC) in relation to commissioning responsibilities and the patient funding interface;

Ensure monitoring progress reports/minimum data sets are received from healthcare providers on a regular basis for patients receiving treatment out of area and co-ordinate this information into a regular monthly activity report;

Working closely with the UHB Finance Directorate, participate in commissioning discussions and inform the contracting process by identifying areas of concern and proposing solutions; ensure data processing/invoicing is validated and suitably authorised within the allocated budget in accordance with the Local Health Board Standing Financial Instructions.

Recruitment of IPFR panel members from clinical UHB employees and lay members.

Provide training of IPFR panel members, both directly and via the commissioning of training from external providers.

Promoting Clinical and Economic Effectiveness

Close liaison with Clinical Board senior managers to ensure effective communication on IPFR issues and working with them to address areas of concern.

Undertake detailed research on a wide range of clinical topics and provide briefings on issues / develop proposed policy statements for use across the health board

Working closely with information and finance colleagues, manage the monthly reporting against Interventions Not Normally Undertaken (INNU), analysing activity levels, identifying areas of concern and proposing solutions.

Monitor activity against NCA protocols in conjunction with Finance and work with Clinical Boards to ensure activity remains within agreed levels.

Work with colleagues in All Wales Therapies and Toxicology Centre (AWTTC) to collect evidence on outcomes for approved IPFR requests to inform future All Wales cohort decisions on medicines.

Input complex and sensitive information into the AWTTC IPFR database to allow for regular generation of reports.

Maintain the local electronic archive system in line with information governance guidelines.

Undertake a qualitative assessment of all material to create a physical and digital archive appropriately indexed that enables swift retrieval of patient records.

Use of advanced digital packages in order to undertake all word processing duties, including databases, spreadsheets, graphical displays and the preparation of presentations.

Respond appropriately to Freedom of Information requests.

Produce a detailed timeline (chronology) of key events and decisions to aid the organisations internal review for Concerns or Freedom of Information Requests

Produce and present quarterly IPFR and NCA reports for the bimonthly Tactical Commissioning meetings.

Contribute to and maintain information held on risk logs and asset registers.

Contribute specialist knowledge to the Commissioning Team Annual Report.

Undertake internal quality assurance checks and provide a quarterly file for independent quality assurance review panel.

Represent Cardiff and Vale UHB at the All Wales IPFR Network and support the network to standardise practice across Wales and share good practice.

Work with All Wales Network to produce All Wales policies and procedures, ensuring the legal and ethical framework relating to healthcare is considered.

The post holder will need to be especially flexible to adapt to changing priorities and to adapt to different daily demands.

Commissioning Responsibilities

Develop and maintain strategic links with wider NHS Wales, broader public service and third sector communications teams as well as developing close working relationships with stakeholders.

Ensure commissioning function is outcomes focused and person-centred.

Maintaining an up to date knowledge of prevailing and ongoing NHS initiatives affecting Health Board, ensuring an understanding of the current social and economic climate and the pressures faced by public sector organisations.

Horizon scanning to inform colleagues of new / emerging treatments and technologies so that the health board can respond accordingly.

Provide support to and represent individual patient funding at the Tactical Commissioning Meetings.

Work with Clinical Boards to develop protocols and reporting systems for small cohort non-contractual activity (NCA).

Staff Management

Line manage the Administrator for Individual Patient Funding Requests, ensuring that the IPFR system, as a whole, functions properly and efficiently.

Have delegated authority for any IPFR budget and authorise spending against agreed limits.

Person Specification

Qualifications

Essential

  • Educated to Degree plus Postgraduate Diploma
  • Evidence of CPD
  • Knowledge and understanding of the NHS in Wales and England and its commissioning, contracting and clinical governance processes
  • Knowledge and understanding of the current social and economic climate and the pressures faced by public sector organisations

Desirable

  • Postgraduate Qualification or relevant healthcare qualification
  • Knowledge and understanding of the legal & ethical framework relating to healthcare provision

Experience

Essential

  • Experience of working in the NHS or other public sector organisation
  • Experience of working within an NHS service commissioning or contracting team
  • Experience of providing and receiving highly complex, sensitive and contentious information
  • Experience of dealing with sensitive enquiries from patients, relatives and clinicians and of communicating difficult news
  • Experience of partnership working with other agencies across the health and social care sectors

Desirable

  • Experience of managing or supervising staff
  • Project management
  • Previous experience in a medical records or clinical environment

Skills

Essential

  • High-level oral and written communication skills with the ability to sensitively communicate difficult messages to patients and to liaise effectively with clinicians
  • Effective interpersonal and influencing skills with the ability to resolve queries and complaints from members of the public and service providers
  • Excellent organisational skills and the ability to work under pressure in line with an unpredictable work pattern
  • Effective research and report writing skills with the ability to analyse complex information and convey both orally and in writing in a succinct manner
  • Range of IT skills - fully proficient in word processing, database and presentation packages as well as the use of e-resources

Desirable

  • Resource management skills (staff and budget)

Personal Qualities

Essential

  • Discreet and reliable with high levels of personal integrity, confidentiality and loyalty
  • Professional, patient-centred approach to work
  • Enthusiastic and resilient
Person Specification

Qualifications

Essential

  • Educated to Degree plus Postgraduate Diploma
  • Evidence of CPD
  • Knowledge and understanding of the NHS in Wales and England and its commissioning, contracting and clinical governance processes
  • Knowledge and understanding of the current social and economic climate and the pressures faced by public sector organisations

Desirable

  • Postgraduate Qualification or relevant healthcare qualification
  • Knowledge and understanding of the legal & ethical framework relating to healthcare provision

Experience

Essential

  • Experience of working in the NHS or other public sector organisation
  • Experience of working within an NHS service commissioning or contracting team
  • Experience of providing and receiving highly complex, sensitive and contentious information
  • Experience of dealing with sensitive enquiries from patients, relatives and clinicians and of communicating difficult news
  • Experience of partnership working with other agencies across the health and social care sectors

Desirable

  • Experience of managing or supervising staff
  • Project management
  • Previous experience in a medical records or clinical environment

Skills

Essential

  • High-level oral and written communication skills with the ability to sensitively communicate difficult messages to patients and to liaise effectively with clinicians
  • Effective interpersonal and influencing skills with the ability to resolve queries and complaints from members of the public and service providers
  • Excellent organisational skills and the ability to work under pressure in line with an unpredictable work pattern
  • Effective research and report writing skills with the ability to analyse complex information and convey both orally and in writing in a succinct manner
  • Range of IT skills - fully proficient in word processing, database and presentation packages as well as the use of e-resources

Desirable

  • Resource management skills (staff and budget)

Personal Qualities

Essential

  • Discreet and reliable with high levels of personal integrity, confidentiality and loyalty
  • Professional, patient-centred approach to work
  • Enthusiastic and resilient

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cardiff and Vale University Health Board

Address

Woodland House

Maes-y-coed Road

Cardiff

CF14 4HH


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Cardiff and Vale University Health Board

Address

Woodland House

Maes-y-coed Road

Cardiff

CF14 4HH


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Commissioning Programme Manager

Elinor Mercer

elinor.mercer@wales.nhs.uk

Details

Date posted

09 December 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,263 to £47,280 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

001-AC218-1225

Job locations

Woodland House

Maes-y-coed Road

Cardiff

CF14 4HH


Supporting documents

Privacy notice

Cardiff and Vale University Health Board's privacy notice (opens in a new tab)