Job summary
An exciting opportunity has arisen to join the Patient Safety Team as a System Development Analyst and Database Administrator, predominantly to support our Health Board's use of the Once for Wales Concerns Management System through RL Datix Cloud IQ.
We are looking for a team player with credible experience to work as part of a small, busy team. The individual will be supporting legacy systems and the rollout and support of the new Datix Cymru system.
In addition to being organised and able to manage their own workload in a systematic fashion, the person needs to be highly motivatedand able to help us to build on the Health Board's significant quality and safety work by supporting and managing our risk management information systems. We are seeking an individual who embodies our organisation's values and behaviours in their work.
In return, we offer an opportunity to be part of a small but developing department, who work with all levels of the multidisciplinary team to strengthen quality and safety arrangements in the Health Board. Informal discussion or visits are encouraged.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
The post is to act as a developer/analyst and primary Database Administrator within the Patient Safety Team supporting both the technical development and maintenance of the DATIX system.
The DATIX system is a suite of modules for Incidents, Complaints, Claims and PALS through which the Health Board coordinates and manages its patient safety, quality and risk obligations, and has a growing number of system users throughout corporate services and across Clinical Boards at all levels.
The post holder will be responsible for the day-to-day technical management of the system and business continuity, troubleshooting complex problems and errors, and liaising with the supplier around bugs and functionality issues. They will develop Standard Operating Procedures and Technical Support documents, adhere to meticulous change control processes, and communicate changes in system functionality to the Corporate Teams and Clinical Board Users.
The post holder will also develop and maintain a suite of self service queries, reports and indicators to support the analysis, reporting and information management needs of the organisation. They will supervise the work of the Patient Safety DATIX Helpdesk to ensure that data quality processes are adhered to and under continual review, and that National Reporting and Learning Service upload targets are met.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Technical related Bachelors degree or equivalent NHS IM&T experience
- Additional specialist knowledge acquired through postgraduate diploma level of equivalent relevant experience
Desirable
- Evidence of relevant continuous development
- DATIX Certified Professional
Experience
Essential
- Experience of managing and maintaining relational database
- Significant experience in the use of information systems including Access databases
- Experience of software development and/or testing and process development
- Experience of staff supervision
Desirable
- Significant experience in the NHS
- Sufficient experience in an Information Provision environment
- Experience in a large acute or community secondary care provider
- Experience of managing and developing the DATIX Risk Management Suite
Skills
Essential
- Excellent numeracy, analytical and presentation skills, both written and verbal
- Advanced skills in writing stored procedures/functions, SQL scripts and competence in HTML
- Advanced skills in MS Office
Desirable
- Significant skills in MS Access, including programming in MS Access Visual Basic
Special Knowledge
Essential
- Competent in the knowledge and applications of the General Data Protection Regulation (GDPR) with a good understanding of information governance/security issues
- Ability to interrogate numerous large datasets joining data and interpreting the results
Desirable
- Familiarity with national reporting requirements for incidents, concerns and claims, and their datasets and dataflows. This includes the NRLS reporting and PTR legislation
Personal Qualities
Essential
- Team player, with the ability to work in a pressurised environment without supervision. Able to prioritise own and departmental task to ensure deadlines are met
- Motivated, flexible and proactive with a strong can-do attitude. Able to continually adapt to changing requirements and innovation, problem solve and create solution
- Methodical, meticulous and accurate
Desirable
- Ability to travel between sites in a timely manner
- Experience of an ability to organise and motivate a team
- Ability to think laterally and take an overview of operational and strategic priorities
Other
Essential
- Able to undertake continuous VDU usage maintaining prolonged concentration to ensure high standards or accuracy
Desirable
- Ability to speak/understand Welsh
Person Specification
Qualifications
Essential
- Technical related Bachelors degree or equivalent NHS IM&T experience
- Additional specialist knowledge acquired through postgraduate diploma level of equivalent relevant experience
Desirable
- Evidence of relevant continuous development
- DATIX Certified Professional
Experience
Essential
- Experience of managing and maintaining relational database
- Significant experience in the use of information systems including Access databases
- Experience of software development and/or testing and process development
- Experience of staff supervision
Desirable
- Significant experience in the NHS
- Sufficient experience in an Information Provision environment
- Experience in a large acute or community secondary care provider
- Experience of managing and developing the DATIX Risk Management Suite
Skills
Essential
- Excellent numeracy, analytical and presentation skills, both written and verbal
- Advanced skills in writing stored procedures/functions, SQL scripts and competence in HTML
- Advanced skills in MS Office
Desirable
- Significant skills in MS Access, including programming in MS Access Visual Basic
Special Knowledge
Essential
- Competent in the knowledge and applications of the General Data Protection Regulation (GDPR) with a good understanding of information governance/security issues
- Ability to interrogate numerous large datasets joining data and interpreting the results
Desirable
- Familiarity with national reporting requirements for incidents, concerns and claims, and their datasets and dataflows. This includes the NRLS reporting and PTR legislation
Personal Qualities
Essential
- Team player, with the ability to work in a pressurised environment without supervision. Able to prioritise own and departmental task to ensure deadlines are met
- Motivated, flexible and proactive with a strong can-do attitude. Able to continually adapt to changing requirements and innovation, problem solve and create solution
- Methodical, meticulous and accurate
Desirable
- Ability to travel between sites in a timely manner
- Experience of an ability to organise and motivate a team
- Ability to think laterally and take an overview of operational and strategic priorities
Other
Essential
- Able to undertake continuous VDU usage maintaining prolonged concentration to ensure high standards or accuracy
Desirable
- Ability to speak/understand Welsh
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).