Job summary
Chemotherapy Treatment Coordinator (non clinical) - Band 4
Full time, 37.5 hours per week
This post is fixed term for 12 months due to meet the needs of the service
An exciting opportunity has arisen for an enthusiastic and highly motivated individual to join the Haematology directorate at the University Hospital of Wales as a Chemotherapy Treatment Coordinator. The Chemotherapy Treatment Coordinator will be responsible for providing a high standard of administrative support and a highly professional, patient-focused service to the directorate by ensuring patient chemotherapy treatment is scheduled according to approved protocols and cancer waiting time guidelines.
The post holder will work closely with various administrative teams and clinical staff to plan, develop and improve the chemotherapy service, including meeting and maintaining quality targets for the directorate. They will be responsible for a combination of patient facing duties and various administrative functions to ensure a seamless and high quality service is delivered for our patients.
Main duties of the job
The post holder will work as part of a multidisciplinary team within the Haematology directorate and will provide support in the proactivemanagement of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly. The post holder will ensure highlevels of patient and clinician satisfaction by being an accessible, patient-focused and highly knowledgeable point of contact on all chemotherapybooking related matters.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
The post holder will need to be highly motivated, have a flexible approach to work and possess good organisational skills, plus be able todemonstrate excellent IT proficiency. Advanced communication skills will be required to facilitate effective working relationships between theclinical haematology team and colleagues across the organisation. This is an excellent opportunity for you to be part of an exciting directorate so ifyou think you have the skills required to undertake this interesting and essential role, please call us to discuss the post in more detail and/or toarrange an informal visit.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Vocational Level 4/Diploma qualification OR Vocational Level 3 qualification plus knowledge of specialist functional/medical/legal terms and operational policies.
Desirable
- Appropriate I.T. related qualification, e.g. ECDL.
Experience
Essential
- Experience of communicating and working with staff at all levels. Experience of various computer systems including databases and spreadsheets.
Desirable
- NHS experience in a hospital environment. Experience of using patient management systems e.g. PMS. Experience of coordinating patient treatment in a similar organisation.
Skills
Essential
- Excellent communication skills. Ability to demonstrate high standards of accuracy and attention to detail. Ability to maintain patient confidentiality at all times. Ability to work under pressure to meet deadlines. Ability to prioritise workload to ensure effective and efficient completion of tasks. Ability to act on own initiative as well as part of a team.
Desirable
- An understanding of GDPR. Ability to deal with emotionally challenging situations. Awareness of various chemotherapy treatments. Project management skills.
Special Knowledge
Essential
- Good working knowledge of Microsoft Office applications.
Desirable
- Basic knowledge of medical terminology.
Other
Desirable
- Ability to travel between sites in a timely manner. Welsh speaker.
Person Specification
Qualifications
Essential
- Vocational Level 4/Diploma qualification OR Vocational Level 3 qualification plus knowledge of specialist functional/medical/legal terms and operational policies.
Desirable
- Appropriate I.T. related qualification, e.g. ECDL.
Experience
Essential
- Experience of communicating and working with staff at all levels. Experience of various computer systems including databases and spreadsheets.
Desirable
- NHS experience in a hospital environment. Experience of using patient management systems e.g. PMS. Experience of coordinating patient treatment in a similar organisation.
Skills
Essential
- Excellent communication skills. Ability to demonstrate high standards of accuracy and attention to detail. Ability to maintain patient confidentiality at all times. Ability to work under pressure to meet deadlines. Ability to prioritise workload to ensure effective and efficient completion of tasks. Ability to act on own initiative as well as part of a team.
Desirable
- An understanding of GDPR. Ability to deal with emotionally challenging situations. Awareness of various chemotherapy treatments. Project management skills.
Special Knowledge
Essential
- Good working knowledge of Microsoft Office applications.
Desirable
- Basic knowledge of medical terminology.
Other
Desirable
- Ability to travel between sites in a timely manner. Welsh speaker.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
