Job summary
A new and interesting opportunity is available for a motivated person to join the Network Team at the University Hospital of Wales, Cardiff as a Network Support Officer Wi-Fi. This is a fixed term position until 30/09/2026.
We are looking for a Network Support Officer within the Wi-Fi team. This role will support the development and implementation of Electronic Prescribing and Medicines Administration ePMA application and Digital Wireless Improvements throughout the UHB. The role is suitable for someone with a strong technical knowledge of wireless technologies to support the Wi-Fi improvement project.
The post holder will be expected to be an active member of the Network Team responsible for being proactive and reactive to IT network issues across the Health Board, specifically wireless, providing an effective support function within the Network Team of the Health Board
The successful candidate will need to be able to learn new systems quickly and be able to adapt to modern technologies as they are introduced by the service.
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
This post is for a technically skilled Network Support Officer (Wi-Fi) who has knowledge and experience to help with the setup and maintenance of the wireless network to support Digital Wi-Fi Improvements as well as such systems as Electronic Prescribing and Medicines Administration (ePMA).
The successful candidate must have excellent organizational, problem- solving, and communication skills. They must be able to work under pressure and have the ability to work well in a team setting to maintain a high level of service.
This post is fixed term/secondment due to funding, until 30th September 2026. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Degree or equivalent experience
Desirable
- Relevant technical networking qualifications such as BICSI, CCNP, CCDP or other recognised network qualification
Experience
Essential
- Sufficient experience of exposure to Cisco Systems Hardware, Software and Services - in particular Wireless products
- Sufficient experience of troubleshooting network faults in large-scale enterprise networks
- Significant experience of designing and implementing LAN cabling infrastructures for large scale building projects
Desirable
- Experience of I.T. systems in a hospital environment.
- Exposure to clinical I.T. systems.
- Significant experience of designing combined voice and data infrastructure cabling systems
Skills
Essential
- Detailed knowledge of scaleable physical infrastructure design requirements and techniques for wireless, fibre and copper based solutions
- Detailed knowledge of the latest copper & wireless networking standards, in particular the design requirements for Wireless and Category 5e/6a installations
- Good working knowledge of Wireless technologies, IP and associated protocols, including DHCP, SNMP and DNS
- Good working knowledge with Cisco WLC's, Survey, Planning and Management Tools (Catalyst Centre, Prime, Ekahau, AirMapper etc)
- Good working knowledge of Cisco Wireless 2.4 and 5GHz and latest standards
Desirable
- Good working knowledge of Cisco Prime infrastructure and/or Cisco Catalyst Center (DNA)
- Working knowledge of CastleRock SNMPc or equivalent eg SolarWinds
- Knowledge of commonly used application protocols e.g. HTTP, SMTP, Telnet, FTP, etc.
Person Specification
Qualifications
Essential
- Degree or equivalent experience
Desirable
- Relevant technical networking qualifications such as BICSI, CCNP, CCDP or other recognised network qualification
Experience
Essential
- Sufficient experience of exposure to Cisco Systems Hardware, Software and Services - in particular Wireless products
- Sufficient experience of troubleshooting network faults in large-scale enterprise networks
- Significant experience of designing and implementing LAN cabling infrastructures for large scale building projects
Desirable
- Experience of I.T. systems in a hospital environment.
- Exposure to clinical I.T. systems.
- Significant experience of designing combined voice and data infrastructure cabling systems
Skills
Essential
- Detailed knowledge of scaleable physical infrastructure design requirements and techniques for wireless, fibre and copper based solutions
- Detailed knowledge of the latest copper & wireless networking standards, in particular the design requirements for Wireless and Category 5e/6a installations
- Good working knowledge of Wireless technologies, IP and associated protocols, including DHCP, SNMP and DNS
- Good working knowledge with Cisco WLC's, Survey, Planning and Management Tools (Catalyst Centre, Prime, Ekahau, AirMapper etc)
- Good working knowledge of Cisco Wireless 2.4 and 5GHz and latest standards
Desirable
- Good working knowledge of Cisco Prime infrastructure and/or Cisco Catalyst Center (DNA)
- Working knowledge of CastleRock SNMPc or equivalent eg SolarWinds
- Knowledge of commonly used application protocols e.g. HTTP, SMTP, Telnet, FTP, etc.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
