Job summary
An exciting opportunity has arisen for an enthusiastic, motivated part time Administrative Co-ordinator / Support Officer to join the Community Dental Service.
The Community Dental Service deliver services across Cardiff and Vale, including fixed clinics, domiciliary visits, mobile dental units. The service also works closely with the Designed to Smile team and Emergency Dental Service.
This post is Permanent 22.5 hours per week - Tuesday, Wednesday and Thursday - 8.30am - 16.30pm base may vary between Riverside Health Centre and Woodlands House, you may also be required to work across various sites within the Community Dental Service.
You should have extensive experience, along with good communication and interpersonal skills, with an ability to work flexibly to meet the needs of the service. Have a range of high quality and efficient administrative, secretarial, clerical and data gathering, to support the Community Dental Service (CDS) management team.
We are looking for a dynamic individual who prides in delivering high quality care and shares the vision and values.
- We care about the people we serve and the people we work with- We trust one another - We respect each other - We take personal responsibility - We treat people with kindness - We act with integrity In return we will offer you a dynamic, friendly working environment, a full induction programme and an individual personal development plan to guide your development within the role.
Main duties of the job
To provide a comprehensive and responsive range of high quality and efficient administrative, secretarial, clerical and data gathering support to the Community Dental Service (CDS) management team.
This is a key role within the CDS team, supporting the delivery of patient-centred, safe, effective, sustainable primary healthcare services across Cardiff and the Vale of Glamorgan.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
The post holder will provide administrative, clerical secretarial and data support, which will include word-processing, spreadsheet development and data analysis, managing incoming and outgoing mail, use of databases, answering the telephone, being a point of contact for the community dental service, coordinating meetings, booking meeting rooms, minute taking, filing, photocopying, faxing, scanning and typing of correspondence (this list is not exhaustive).
At all times, the post holder will be expected to use discretion, sensitivity and deal with information in a confidential and professional manner. The post holder will also be expected to attend various meetings.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
The post holder will provide administrative, clerical secretarial and data support, which will include word-processing, spreadsheet development and data analysis, managing incoming and outgoing mail, use of databases, answering the telephone, being a point of contact for the community dental service, coordinating meetings, booking meeting rooms, minute taking, filing, photocopying, faxing, scanning and typing of correspondence (this list is not exhaustive).
At all times, the post holder will be expected to use discretion, sensitivity and deal with information in a confidential and professional manner. The post holder will also be expected to attend various meetings.
Person Specification
Qualifications
Essential
- NVQ Level 3 or equivalent qualification and/or experience
Experience
Essential
- Advanced keyboard skills
- Previous experience working as an administrator
- Attending meetings and taking minutes.
- Experience of managing own workload
Desirable
- Experience of working within the NHS or public sector
- Ability to communicate well with all levels of staff and general public, both in written and spoken word
- Experience of accurate data collection
- Experience in generating reports and extracting information from databases
Skills
Essential
- Able to use computerised databases to include NHS systems
- Excellent oral and written communication skills
- Excellent telephone manner
- Excellent organisational skills
- Effective minute taking skills
- Effective interpersonal skills
- Ability to prioritise and cope with increasing demands
- Work without direct supervision and manage own workload
- Able to multitask and keep track of ongoing projects and prioritise and manage accordingly
Desirable
Special Knowledge
Essential
- Filing systems
- Advanced keyboard skills
- Good thorough knowledge of Microsoft Office, particularly Word, Excel and Outlook
- Knowledge of Data Protection and Freedom of International Acts
- Knowledge of a full range of secretarial procedures and use of software programmes
- Knowledge of secretarial and administrative procedures and systems
Desirable
- Knowledge of Community Dental Services
- SOE, PMS, PARIS, Dentally use
- Knowledge of Microsoft PowerPoint and Access
- General understanding of the NHS in Wales
Personal Qualities
Essential
- Flexible/reliable
- Enthusiastic and willing to learn
- Ability to work under pressure
- Use own initiative
- Excellent interpersonal skills
- Ability to work effectively as part of a team
- Ability to work autonomously and on own initiative
- Motivated
Desirable
- Decisive/determined
- Pleasant, outgoing personality
Other
Essential
- Ability to work across sites when needed
Person Specification
Qualifications
Essential
- NVQ Level 3 or equivalent qualification and/or experience
Experience
Essential
- Advanced keyboard skills
- Previous experience working as an administrator
- Attending meetings and taking minutes.
- Experience of managing own workload
Desirable
- Experience of working within the NHS or public sector
- Ability to communicate well with all levels of staff and general public, both in written and spoken word
- Experience of accurate data collection
- Experience in generating reports and extracting information from databases
Skills
Essential
- Able to use computerised databases to include NHS systems
- Excellent oral and written communication skills
- Excellent telephone manner
- Excellent organisational skills
- Effective minute taking skills
- Effective interpersonal skills
- Ability to prioritise and cope with increasing demands
- Work without direct supervision and manage own workload
- Able to multitask and keep track of ongoing projects and prioritise and manage accordingly
Desirable
Special Knowledge
Essential
- Filing systems
- Advanced keyboard skills
- Good thorough knowledge of Microsoft Office, particularly Word, Excel and Outlook
- Knowledge of Data Protection and Freedom of International Acts
- Knowledge of a full range of secretarial procedures and use of software programmes
- Knowledge of secretarial and administrative procedures and systems
Desirable
- Knowledge of Community Dental Services
- SOE, PMS, PARIS, Dentally use
- Knowledge of Microsoft PowerPoint and Access
- General understanding of the NHS in Wales
Personal Qualities
Essential
- Flexible/reliable
- Enthusiastic and willing to learn
- Ability to work under pressure
- Use own initiative
- Excellent interpersonal skills
- Ability to work effectively as part of a team
- Ability to work autonomously and on own initiative
- Motivated
Desirable
- Decisive/determined
- Pleasant, outgoing personality
Other
Essential
- Ability to work across sites when needed
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cardiff and Vale University Health Board
Address
Woodlands House & Riverside Health Centre
Maes-y- Coed Road & Wellington Street
Cardiff
CF14 4TT
Employer's website
https://cavuhb.nhs.wales/ (Opens in a new tab)
