Cardiff and Vale University Health Board

Higher Clerical Officer

Information:

This job is now closed

Job summary

** Please note the working hours for this role are 37.5 hours per week: Monday to Friday 8:30 am - 4:30 pm.

There will be a requirement to cover an evening clinic on a Tues and Thursday on a rota basis.

The post holder will be working closely with members of the clinical working group in the delivery of shared objectives by liaising with other clinical teams to provide contraceptive services to the patient cohort.

The post holder will provide a comprehensive booking service for a named clinic or any other area within the Department of Sexual Health as directed by the Assistant Departmental Operations Manager or Departmental Operations Manager, maintaining a high standard of clerical duties and overseeing all aspects of the preparation and delivery of the clinic ensuring that departmental deadlines are achieved.

Main duties of the job

An exciting opportunity has arisen to join the Department of Sexual Health based in Cardiff Royal Infirmary. The post holder will work as part of a friendly administration team within the Department.

The role is diverse, with each day bringing new challenges.The successful post holder must have a good standard of general education and administration skills experience. The post holder should also have appropriate experience of working in the NHS or similar environment.

The individual must be reliable and flexible approach to meet the service needs and used to working in a very busy and demanding environment.

The successful post holder will possess excellent organisational skills and awareness of the high level of confidentiality within their day to day responsibilities. They will be able to work calmly under pressure and use their own initiative on daily work tasks, with the ability to meet deadlines.

We are searching for a person who shares our core values including caring for the people we serve and the people we work with; we trust and respect each other, take personal responsibility, treat people with kindness and act with integrity.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is "Caring for People, Keeping People Well",and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

Details

Date posted

03 December 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,720 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

001-AC285-0824-B

Job locations

Cardiff Royal Infirmary

Glossop Terrace

Cardiff

CF24 0SZ


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

Essential

  • Good standard of education GCSE or equivalent

Desirable

  • NVQ level 3
  • ECDL

Special Knowledge

Desirable

  • Clinical information system ( Millcare) experience
  • Experience of working in a sexual health department

Skills

Essential

  • Excellent communication skills verbal and non verbal
  • Excellent organisational skills
  • Aware of the importance of confidentiality
  • Legible handwriting
  • Ability to work under pressure
  • Good IT skills including MSO
  • Excellent telephone manner

Experience

Essential

  • Reception experience
  • Administration experience
  • Experience of working with MSO

Desirable

  • Work experience with general public or within NHS
  • Health records experience
  • Good general background in office procedures
  • Previous experience of liaising with health professionals and members of the public

Personal Qualities

Essential

  • Reliable and Conscientious
  • Logical Thinking
  • Flexible to meet the needs of the service and responsive to change
  • Enthusiastic and outgoing
  • Flexible to meet the needs of the services working hours
  • Team Player

Other

Essential

  • Manual Handling
  • Committed to providing a quality service
Person Specification

Qualifications

Essential

  • Good standard of education GCSE or equivalent

Desirable

  • NVQ level 3
  • ECDL

Special Knowledge

Desirable

  • Clinical information system ( Millcare) experience
  • Experience of working in a sexual health department

Skills

Essential

  • Excellent communication skills verbal and non verbal
  • Excellent organisational skills
  • Aware of the importance of confidentiality
  • Legible handwriting
  • Ability to work under pressure
  • Good IT skills including MSO
  • Excellent telephone manner

Experience

Essential

  • Reception experience
  • Administration experience
  • Experience of working with MSO

Desirable

  • Work experience with general public or within NHS
  • Health records experience
  • Good general background in office procedures
  • Previous experience of liaising with health professionals and members of the public

Personal Qualities

Essential

  • Reliable and Conscientious
  • Logical Thinking
  • Flexible to meet the needs of the service and responsive to change
  • Enthusiastic and outgoing
  • Flexible to meet the needs of the services working hours
  • Team Player

Other

Essential

  • Manual Handling
  • Committed to providing a quality service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cardiff and Vale University Health Board

Address

Cardiff Royal Infirmary

Glossop Terrace

Cardiff

CF24 0SZ


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Cardiff and Vale University Health Board

Address

Cardiff Royal Infirmary

Glossop Terrace

Cardiff

CF24 0SZ


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Manager

Juliet Doherty

juliet.doherty@wales.nhs.uk

02921835382

Details

Date posted

03 December 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,720 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

001-AC285-0824-B

Job locations

Cardiff Royal Infirmary

Glossop Terrace

Cardiff

CF24 0SZ


Supporting documents

Privacy notice

Cardiff and Vale University Health Board's privacy notice (opens in a new tab)